Vintage Faire Residential is a residential care home for the elderly (RCFE) in Modesto, Stanislaus County, California — state license #507000307, with a licensed capacity of 49, listed as closed, change of ownership in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 23 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated September 11, 2025 — published below in full, verbatim and unscored.

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Vintage Faire Residential

The state record lists this licence as “Closed, Change of Ownership”. A closed licence cannot admit residents. We keep closed licences published because “is this place licensed?” deserves an honest answer.

The state also licenses a home at this address today: Vintage Faire Residential · licence #502701602

No photo on file yet

No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.

Residential care home for the elderly (RCFE) · Mid-size home, 49 residents · Modesto, CA · Stanislaus County
Closed in state recordWheelchair not on fileMemory care not on fileHospice not on fileBedridden not on file
No openings reportedBeds change hands in days · we confirm by phone before any referral
License #507000307, held since 1995 · read from the California state record on August 2, 2026 ·See on State Site →
3620-a Dale Road · Modesto, Stanislaus County
Phone
(209) 521-1798
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →

Wheelchair / non-ambulatoryNot on file — ask the home
Dementia / memory careNot on file — ask the home
Hospice careNot on file — ask the home
Bedridden careNot on file — ask the home

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 YEARS OF AGE AND OVER. CAPACITY IS 49 AMBULATORY/NON-AMBULTORYState service designation935 - ELDERLYthe CDSS license record, verbatim · checked August 2, 2026

Since 2022, the state has visited this home 28 times and filed 23 documents. The most recent — a complaint investigation report on September 11, 2025 — closed with the state’s outcome word: “Substantiated.”

Most recent state visit
September 11, 2025
Occupancy at the July 23, 2025 visit
43 of 49 beds

The state's published file for this home includes 18 documents with transcribed findings, dated April 4, 2022 to September 11, 2025. 18 of the 18 carry the state's recorded outcome word: “Substantiated” (6), “Unfounded” (2), “Unsubstantiated” (10). 18 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 18 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 21 of 23 documentsFull record on the state’s site →
20255 state visits · 8 documents
Sep 11, 2025Complaint investigation reportSubstantiated

Allegation investigated: Resident inappropriately touched another resident.

On 9/11/2025, Licensing Program Analyst (LPA) Triel Ellen Lindstrom and Licensing Program Manager (LPM) Lisa Rios arrived unannounced at the facility to conduct a complaint investigation and deliver complaint findings. The LPA met with the Business Office Manager and explained the purpose of the visit. Allegation: That resident inappropriately touched another resident. Licensing Program Analyst (LPA) and Licensing Program Manager (LPM) conducted interviews with eight residents. R1 stated that she has had their private parts groped and that a male resident invited her for a cigarette in a dark corner, showed his private part and asked for a sexual favor. Administrators said they would talk to the resident and it hasn't happened again. R2 stated that a male resident frequently has been seen and reported to management that he inappropriately touches female residents and it keeps happening. Based on interviews, the above allegation is substantiated. A finding that the complaint allegationsthe state’s words, verbatim · CDSS document, Sep 11, 2025 · control 27-AS-20250717131442
Sep 11, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 23, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff do not provide resident with housekeeping service Staff speak inappropriately to resident

On 7/23/25 Licensing Program Analyst (LPA) Ellen Lindstrom went to the Vintage Faire Residential facility to deliver the findings on a complaint submitted on 5/08/25. The LPA met with the Business Officer Manager. Allegation: Staff do not provide residents with housekeeping service. On 7/2/25 and 7/8/2025, Licensing Program Analyst (LPA) Lindstrom went to the facility and toured the residential areas, walking up and down the hallways several times. She observed all bedrooms with open doors to be clean, organized, and free from malodors. Additionally, she entered and inspected seven resident bedrooms, which were also clean and malodor-free. During resident interviews, R1, R2 and R3 stated that staff cleaned their room every day. R4 stated that staff cleaned their room and made their bed daily. During staff interviews, S1 stated that rooms are cleaned every day and if there are incontinence issues, rooms are mopped more than once a day. Unsubstantiatedthe state’s words, verbatim · CDSS document, Jul 23, 2025 · control 27-AS-20250508094937
Jul 23, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not safeguard resident's cash resources Staff threatened resident

On 7/23/25 Licensing Program Analyst (LPA) Triel Ellen Lindstrom went to the Vintage Faire Residential facility to deliver the findings on a complaint submitted on 6/25/2025. Allegation: Staff did not safeguard resident's cash resources. On 7/2/25 and 7/8/2025, Licensing Program Analyst (LPA) Lindstrom went to and toured the facility, reviewed documents, and interviewed staff and residents. During staff interviews, S2 stated that some residents keep money in a petty cash account at the facility that staff can use to purchase items that residents request once a week. S3 stated that residents make lists of items they want from the store and give it to S1, who goes shopping for residents once a week and then gives the residents their items along with a receipt. During resident interviews, R1 stated that residents can submit a shopping list every Tuesday. Unsubstantiatedthe state’s words, verbatim · CDSS document, Jul 23, 2025 · control 27-AS-20250625081543
Jul 8, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 17, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Facility staff are not properly addressing pest infestation Facility staff do not provide adequate food service to residents Licensee does not ensure sufficient number of staff on site to meet the needs of clients in care

Licensing Program Analyst (LPA) Jason Lund arrived unannounced to complete a complaint investigation regarding the above allegations. LPA Lund met with Administrator Prithika Singh and explained the reason for the visit. Census: 41 Facility staff are not properly addressing pest infestation- LPA Lund reviewed facility records along with LPA’s observation of the facility, interviewed staff, and residents in care. Based on LPA Lund reviewed facility pest control records from Kingdom IPM Commercial & Residential Pest Control records. The facility records from 10/11/2024 through 4/11/2025 indicate that the facility was addressing any pest control problems. Staff interviewed stated that they have not observed any pest infestation. Resident interviewed stated they have not observed any pest infestation. During LPA’s visits on 12/26/24, 1/8/2025 and annual/one year required visit on 7/9/2024 the facility didn’t have any pest infestation. Unsubstantiatedthe state’s words, verbatim · CDSS document, Apr 17, 2025 · control 27-AS-20241230145929
Apr 17, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff are not ensuring residents take medication Due to lack of supervision, residents are eloping Staff do not ensure residents hygiene needs are met Staff do not treat residents with respect/Dignity

Licensing Program Analyst (LPA) Jason Lund arrived unannounced to complete a complaint investigation regarding the above allegations. LPA Lund met with Administrator Prithika Singh and explained the reason for the visit. Census: 41 Staff are not ensuring residents take medication- LPA Lund reviewed facility records, interviewed staff, and residents in care. Based on reviewed Certificate of Completion from Med Techs. Each Med Tech 11 hours of training including Side Effect Adverse Reaction, Medication Order And Working With Pharmacy and Understanding CA Medication Regulations. Staff interviewed stated that they have procedures on how to work with residents regarding medications. Residents interviewed stated that they take the medications that staff provide to them. Unsubstantiatedthe state’s words, verbatim · CDSS document, Apr 17, 2025 · control 27-AS-20241220083914
Feb 20, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20248 state visits · 11 documents
Jul 9, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jun 24, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff do not assist resident in a timely manner. Staff do not adequately supervise memory care residents. Staff do not provide resident with a safe environment.

On 6/24/2024 at approximately 10:00am Licensing Program Analyst (LPA) Jensen arrived at facility to deliver findings in relation to the above listed allegations. LPA Jensen met with Administrator Prithika Singh and explained the purpose of today’s visit. Staff do not assist resident in a timely manner During the course of the investigation LPA Jensen made 4 site visits during which the interaction between residents and staff were observed. During all 4 visits staff appeared attentive and no residents with unmet needs were observed. LPA Jensen also tested the call signal system which appeared to be in good working order. LPA Jensen also interviewed 5 residents and a hospice nurse that cares for 2 of the residents and none of the interviewees complained about quality or timeliness of care. Based on site observations, the call signal system being in good repair and interviews conducted the allegation is UNSUBSTANTIATED. A finding of unsubstantiated means that although the allegation may hthe state’s words, verbatim · CDSS document, Jun 24, 2024 · control 27-AS-20240318103436
Jun 24, 2024Complaint investigation reportSubstantiated

Allegation investigated: Staff mismanages resident's medications.

On 6/24/24 at approximately 11:00 am Licensing Program Analyst (LPA) Maja Jensen arrived at facility unannounced to open a complaint investigation in to the above listed allegation. LPA Jensen met with Executive Director Prithika Singh and explained the purpose of today's visit. During the course of the investigation LPA Jensen inspected the medication room and interviewed the Administrator, a medication technician (S1) and housekeeping staff (S2). The Administrator advised that the medication technicians are required to watch residents take their medication in order to ensure they are taking them when administered. The medication technician interviewed stated that some resdients are watched to ensure that they take their medication and housekeeping staff stated that she found medication in a resident room last month when cleaning. Based on the interviews conducted staff are not following medication administration protocol as required by facility policy resuting in some resdients not tthe state’s words, verbatim · CDSS document, Jun 24, 2024 · control 27-AS-20240610115421
May 23, 2024Complaint investigation reportSubstantiated

Allegation investigated: Staff do not meet resident's dietary needs.

On 5/23/24 Licensing Program Analyst (LPA) Maja Jensen arrived at facility unannounced to continue a complaint investigation in to the above listed allegation. LPA Jensen met with Administrator Prithika Singh and explained the purpose of today's visit. During the course of this investigation LPA Jensen reviewed 5 resident files. 1 of 5 resident files contained a physician report that states Resident 1 (R1) requires a soft mechanical diet. LPA Jensen interviewed the kitchen manager who stated they were not aware of any dietary restrictions for R1. LPA Jensen inspected the kitchen and observed postings in the kitchen that consisted of lists of residents who require chopped food, diabetic diet and foods specific people would like to avoid. According to kitchen staff those are the only dietary restrictions. Based on record reviews, interviews and LPA Jensen's kitchen observations, the allegation of "staff do no meet resident's dietary needs" is SUBSTANTIATED. A finding of substantiated meathe state’s words, verbatim · CDSS document, May 23, 2024 · control 27-AS-20240318103436
May 9, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff are not replacing the residents sleeping materials Staff do not allow the residents to have access to fluids Staff interrupt the residents while sleeping Staff mishandled the residents personal belongings

On 5/9/24 at approximately 10:00am, Licensing Program Analyst (LPA) Maja Jensen arrived at facility to continue an investigation in to the above listed allegations. LPA Jensen met with Business Office Manager, Joyce Prasad, and explained the purpose of the visit. Staff are not replacing the residents sleeping materials LPA Jensen conducted interviews with 10 residents and 10 of 10 residents stated that they have sufficient bedding. Several residents utilized a combination of their own blankets plus facility bedding by choice. During a site visit, LPA Jensen observed the facility supply of bedding and determined it to be adequate. Based on LPA Jensen’s observation of the facility’s bedding supply, LPA Jensen’s observation of bedding in individual rooms and the interviews conducted with residents the allegation of "staff are not replacing the residents sleeping materials" is UNSUBSTANTIATED. A finding of unsubstantiated means that although the allegation may have happened, the preponderathe state’s words, verbatim · CDSS document, May 9, 2024 · control 27-AS-20240226113502
May 9, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not ensure facility was kept free of pests Staff did not safeguard resident's personal items

On 5/9/24 at approximately 10:00am, Licensing Program Analyst (LPA) Maja Jensen arrived at facility to continue an investigation in to the above listed allegations. LPA Jensen met with Business Office Manager, Joyce Prasad, and explained the purpose of the visit. Staff did not ensure facility was kept free of pests On 10/19/23, the facility was cited for “repeated observations and treatments for active bed bugs in the facility” with a plan of correction that required the facility, in part, to “create a policy specific to the elimination of bedbugs and the maintenance of a bed bug free facility.” After this citation was issued, the facility has had pest control treatments based on the service records reviewed. LPA Jensen also interviewed 10 residents and 9 staff members. All residents stated bed bugs are not a problem or no longer a problem. All current staff members also stated that bed bugs are not a problem or no longer a problem and 1 former staff member stated that the facility hasthe state’s words, verbatim · CDSS document, May 9, 2024 · control 27-AS-20240226102140
May 9, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff hit residents Staff handle residents in a rough manner Staff curse at residents

On 5/9/24 at approximately 10:00am, Licensing Program Analyst (LPA) Maja Jensen arrived at facility to continue an investigation in to the above listed allegations. LPA Jensen met with Business Office Manager, Joyce Prasad, and explained the purpose of the visit. LPA Jensen conducted site visits at the facility while engaging with residents and observing staff interacting with residents on no less than 6 seperate occassions. LPA Jensen did not see any evidence of physical or verbal abuse during any site visit. Allegation 1: Staff hit residents LPA Jensen interviewed a total of 9 staff members, 1 hospice nurse, 1 family member of a resident and 10 residents. All deny having ever witnessed or experienced staff hitting a resident. 10 of 10 residents interviewed stated they are treated well by staff. Based on the interviews conducted the allegation is UNSUBSTANTIATED. A finding of unsubstantiated means that although the allegation may have happened, the preponderance of evidence does not pthe state’s words, verbatim · CDSS document, May 9, 2024 · control 27-AS-20240228102945
May 6, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff caused injuries to residents while in care Staff do not meet the residents hygiene needs Staff are not addressing the resident dental needs Staff are unable to communicate effectively with the residents Staff allow the residents to have access to fumigated rooms Staff yell at the residents

On 5/6/24 at approximately 9:50 am, Licensing Program Analyst (LPA) Maja Jensen arrived at facility unannounced to continue a complaint investigation in to the above listed allegations. LPA Jensen met with business office manager, Joyce Prasad and explained the purpose of today's visit. During the course fhe investigation, LPA Jensen reviewed facility records, resident records, made site observations and interviewed residents, staff, responsible parties and outside medical providers. Allegation 1: Staff caused injuries to residents while in care LPA Jensen interviewed a total of 9 staff members, 1 hospice nurse, 1 family member of a resident and 10 residents. All deny having ever witnessed or expienced staff causing injuries to a resident. 10 of 10 residents interviewed stated they are treated well by staff. Based on the interviews conducted the allegation is UNSUBSTANTIATED. A finding of unsubstantiated means that although the allegation may have happened, the preponderance of evidencthe state’s words, verbatim · CDSS document, May 6, 2024 · control 27-AS-20240226113502
Feb 21, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Feb 14, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 12, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Resident was attacked by another resident

Licensing Program Analyst (LPA) Kesha Lewis arrived at the facility unannounced to deliver findings for the above allegations. LPA was greeted by buniess office manager and explained the reason for the visit. Allegation 1 Resident was attacked by another resident is UNSUBSTANTIATED. Based on information gathered both residents are not able to clearly state what might have happened based on there dignosies and R2 has passed way. LPA was not able to find the allegation did or did not occur. Due to the information gathered LPA finds allegations to be UNSUBSTANTIATED. As a result, the preponderance of evidence standard is not met, and this allegation is UNSUBSTANTIATED. An exit interview was held and a copy of this report was given. Unsubstantiatedthe state’s words, verbatim · CDSS document, Jan 12, 2024 · control 27-AS-20231009145007
20232 state visits · 2 documents
Dec 1, 2023Complaint investigation reportSubstantiated

Allegation investigated: Staff are not ensuring that residents' hygiene needs are being met while in care. Staff do not ensure that residents are provided with adequate bedding while in care. Staff do not prevent resident(s) from abusing other resident(s) in care. Staff are not ensuring that residents' diapering needs are being met while in care. Staff are not ensuring that residents take their medication(s) as prescribed while in care.

This document has been amended to change the wording on the LIC 9099D page. On 12/01/23, Licensing Program Analyst (LPA) Kimberly Viarella made an unannounced visit to this facility to deliver the findings of this complaint investigation regarding the above allegations. LPA introduced herself, the purpose of the visit, and asked to speak with the Designated Facility Administrator (DFA). LPA met with Prithika SIngh and a brief interview followed. Regarding: Staff are not ensuring that residents' hygiene needs are being met while in care. During an unannounced visit on 10/12/23 to investigate this complaint, this LPA observed a resident in care with unwashed greasy hair. LPA took a photo for reference and spoke to staff about this resident. This LPA learned from staff that this resident (R5) did not like taking showers and would decline. When LPA returned a week later, R5’s hair was unwashed and R5 was wearing the same outfit. This LPA also learned during the course of this investigationthe state’s words, verbatim · CDSS document, Dec 1, 2023 · control 27-AS-20230807114928
Oct 12, 2023Complaint investigation reportSubstantiated

Allegation investigated: Staff are not addressing bed bug infestation at the facility.

On 10/12/23, Licensing Program Analyst (LPA) Kimberly Viarella made an unannounced visit to this facility to continue the investigation into the above allegation. LPA identified herself, the purpose of the visit, and asked to speak with the Designated Facility Administrator. LPA met with Prithika Singh and a brief interview followed. LPA toured the facility and observed several residents in the common room watching TV. Many of the doors to resident rooms were open and this LPA visited with 3 and spoke to one visitor. 3 out of 3 stated that they were happy with the care they were receiving. LPA interviewed one resident, (R1) regarding the above allegations. R1 stated they thought they had seen 3 live bed bugs in their room. LPA asked R1 if they would like the LPA to have staff check R1's bed. R1 said yes. LPA came back with a maintenance supervisor and the two inspected the bed and the surrounding area. LPA observed 4 live bed bugs; 1 on the wall behind the headboard and 3 on he carpetthe state’s words, verbatim · CDSS document, Oct 12, 2023 · control 27-AS-20230807114928
Beside homes the same size
Type A citations4typical 1
Type B citations12typical 1
Substantiated complaints15typical 2
Total complaints16typical 7
State visits on file28typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 1995.
Year-by-year trend
YearVisitsDocumentsSubstantiated20255812024811220234422022331
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

See an error in these counts? Report it — free →

$3,500$5,500 /mo
our estimate — Stanislaus County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one.
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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Is Vintage Faire Residential licensed?

No — not currently. The CDSS state record checked August 2, 2026 lists Vintage Faire Residential in Modesto (Stanislaus County), California license #507000307, as “Closed, Change Of Ownership, formerly licensed for 49 residents. State records list 23 inspection and complaint documents since 2022; the most recent, a complaint investigation report dated September 11, 2025, was marked “Substantiated” by the state.

Can Vintage Faire Residential care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists no specialized-care clearances for Vintage Faire Residential (wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden are not on file). A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 YEARS OF AGE AND OVER. CAPACITY IS 49 AMBULATORY/NON-AMBULTORY

How much does Vintage Faire Residential cost?

California's public licensing record does not include Vintage Faire Residential's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Stanislaus County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Vintage Faire Residential accept Medi-Cal or the Assisted Living Waiver?

Vintage Faire Residential is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

43 of 49 beds occupied (88%) when the state visited on July 23, 2025. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Vintage Faire Residential?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 28 state visits and 23 dated documents since 2022 for Vintage Faire Residential; 18 complaint-investigation narratives are transcribed verbatim below. The most recent, dated September 11, 2025, records an allegation the state marked “Substantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

18 transcribed reports on file

2025

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedResident inappropriately touched another resident.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On 9/11/2025, Licensing Program Analyst (LPA) Triel Ellen Lindstrom and Licensing Program Manager (LPM) Lisa Rios arrived unannounced at the facility to conduct a complaint investigation and deliver complaint findings. The LPA met with the Business Office Manager and explained the purpose of the visit. Allegation: That resident inappropriately touched another resident. Licensing Program Analyst (LPA) and Licensing Program Manager (LPM) conducted interviews with eight residents. R1 stated that she has had their private parts groped and that a male resident invited her for a cigarette in a dark corner, showed his private part and asked for a sexual favor. Administrators said they would talk to the resident and it hasn't happened again. R2 stated that a male resident frequently has been seen and reported to management that he inappropriately touches female residents and it keeps happening. Based on interviews, the above allegation is substantiated. A finding that the complaint allegationsCDSS inspection report, September 11, 2025 · control 27-AS-20250717131442
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff do not provide resident with housekeeping service Staff speak inappropriately to resident
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 7/23/25 Licensing Program Analyst (LPA) Ellen Lindstrom went to the Vintage Faire Residential facility to deliver the findings on a complaint submitted on 5/08/25. The LPA met with the Business Officer Manager. Allegation: Staff do not provide residents with housekeeping service. On 7/2/25 and 7/8/2025, Licensing Program Analyst (LPA) Lindstrom went to the facility and toured the residential areas, walking up and down the hallways several times. She observed all bedrooms with open doors to be clean, organized, and free from malodors. Additionally, she entered and inspected seven resident bedrooms, which were also clean and malodor-free. During resident interviews, R1, R2 and R3 stated that staff cleaned their room every day. R4 stated that staff cleaned their room and made their bed daily. During staff interviews, S1 stated that rooms are cleaned every day and if there are incontinence issues, rooms are mopped more than once a day. UnsubstantiatedCDSS inspection report, July 23, 2025 · control 27-AS-20250508094937
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not safeguard resident's cash resources Staff threatened resident
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 7/23/25 Licensing Program Analyst (LPA) Triel Ellen Lindstrom went to the Vintage Faire Residential facility to deliver the findings on a complaint submitted on 6/25/2025. Allegation: Staff did not safeguard resident's cash resources. On 7/2/25 and 7/8/2025, Licensing Program Analyst (LPA) Lindstrom went to and toured the facility, reviewed documents, and interviewed staff and residents. During staff interviews, S2 stated that some residents keep money in a petty cash account at the facility that staff can use to purchase items that residents request once a week. S3 stated that residents make lists of items they want from the store and give it to S1, who goes shopping for residents once a week and then gives the residents their items along with a receipt. During resident interviews, R1 stated that residents can submit a shopping list every Tuesday. UnsubstantiatedCDSS inspection report, July 23, 2025 · control 27-AS-20250625081543
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility staff are not properly addressing pest infestation Facility staff do not provide adequate food service to residents Licensee does not ensure sufficient number of staff on site to meet the needs of clients in care
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Jason Lund arrived unannounced to complete a complaint investigation regarding the above allegations. LPA Lund met with Administrator Prithika Singh and explained the reason for the visit. Census: 41 Facility staff are not properly addressing pest infestation- LPA Lund reviewed facility records along with LPA’s observation of the facility, interviewed staff, and residents in care. Based on LPA Lund reviewed facility pest control records from Kingdom IPM Commercial & Residential Pest Control records. The facility records from 10/11/2024 through 4/11/2025 indicate that the facility was addressing any pest control problems. Staff interviewed stated that they have not observed any pest infestation. Resident interviewed stated they have not observed any pest infestation. During LPA’s visits on 12/26/24, 1/8/2025 and annual/one year required visit on 7/9/2024 the facility didn’t have any pest infestation. UnsubstantiatedCDSS inspection report, April 17, 2025 · control 27-AS-20241230145929
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff are not ensuring residents take medication Due to lack of supervision, residents are eloping Staff do not ensure residents hygiene needs are met Staff do not treat residents with respect/Dignity
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Jason Lund arrived unannounced to complete a complaint investigation regarding the above allegations. LPA Lund met with Administrator Prithika Singh and explained the reason for the visit. Census: 41 Staff are not ensuring residents take medication- LPA Lund reviewed facility records, interviewed staff, and residents in care. Based on reviewed Certificate of Completion from Med Techs. Each Med Tech 11 hours of training including Side Effect Adverse Reaction, Medication Order And Working With Pharmacy and Understanding CA Medication Regulations. Staff interviewed stated that they have procedures on how to work with residents regarding medications. Residents interviewed stated that they take the medications that staff provide to them. UnsubstantiatedCDSS inspection report, April 17, 2025 · control 27-AS-20241220083914

2024

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff do not assist resident in a timely manner. Staff do not adequately supervise memory care residents. Staff do not provide resident with a safe environment.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 6/24/2024 at approximately 10:00am Licensing Program Analyst (LPA) Jensen arrived at facility to deliver findings in relation to the above listed allegations. LPA Jensen met with Administrator Prithika Singh and explained the purpose of today’s visit. Staff do not assist resident in a timely manner During the course of the investigation LPA Jensen made 4 site visits during which the interaction between residents and staff were observed. During all 4 visits staff appeared attentive and no residents with unmet needs were observed. LPA Jensen also tested the call signal system which appeared to be in good working order. LPA Jensen also interviewed 5 residents and a hospice nurse that cares for 2 of the residents and none of the interviewees complained about quality or timeliness of care. Based on site observations, the call signal system being in good repair and interviews conducted the allegation is UNSUBSTANTIATED. A finding of unsubstantiated means that although the allegation may hCDSS inspection report, June 24, 2024 · control 27-AS-20240318103436
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff mismanages resident's medications.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On 6/24/24 at approximately 11:00 am Licensing Program Analyst (LPA) Maja Jensen arrived at facility unannounced to open a complaint investigation in to the above listed allegation. LPA Jensen met with Executive Director Prithika Singh and explained the purpose of today's visit. During the course of the investigation LPA Jensen inspected the medication room and interviewed the Administrator, a medication technician (S1) and housekeeping staff (S2). The Administrator advised that the medication technicians are required to watch residents take their medication in order to ensure they are taking them when administered. The medication technician interviewed stated that some resdients are watched to ensure that they take their medication and housekeeping staff stated that she found medication in a resident room last month when cleaning. Based on the interviews conducted staff are not following medication administration protocol as required by facility policy resuting in some resdients not tCDSS inspection report, June 24, 2024 · control 27-AS-20240610115421
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff do not meet resident's dietary needs.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On 5/23/24 Licensing Program Analyst (LPA) Maja Jensen arrived at facility unannounced to continue a complaint investigation in to the above listed allegation. LPA Jensen met with Administrator Prithika Singh and explained the purpose of today's visit. During the course of this investigation LPA Jensen reviewed 5 resident files. 1 of 5 resident files contained a physician report that states Resident 1 (R1) requires a soft mechanical diet. LPA Jensen interviewed the kitchen manager who stated they were not aware of any dietary restrictions for R1. LPA Jensen inspected the kitchen and observed postings in the kitchen that consisted of lists of residents who require chopped food, diabetic diet and foods specific people would like to avoid. According to kitchen staff those are the only dietary restrictions. Based on record reviews, interviews and LPA Jensen's kitchen observations, the allegation of "staff do no meet resident's dietary needs" is SUBSTANTIATED. A finding of substantiated meaCDSS inspection report, May 23, 2024 · control 27-AS-20240318103436
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff are not replacing the residents sleeping materials Staff do not allow the residents to have access to fluids Staff interrupt the residents while sleeping Staff mishandled the residents personal belongings
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 5/9/24 at approximately 10:00am, Licensing Program Analyst (LPA) Maja Jensen arrived at facility to continue an investigation in to the above listed allegations. LPA Jensen met with Business Office Manager, Joyce Prasad, and explained the purpose of the visit. Staff are not replacing the residents sleeping materials LPA Jensen conducted interviews with 10 residents and 10 of 10 residents stated that they have sufficient bedding. Several residents utilized a combination of their own blankets plus facility bedding by choice. During a site visit, LPA Jensen observed the facility supply of bedding and determined it to be adequate. Based on LPA Jensen’s observation of the facility’s bedding supply, LPA Jensen’s observation of bedding in individual rooms and the interviews conducted with residents the allegation of "staff are not replacing the residents sleeping materials" is UNSUBSTANTIATED. A finding of unsubstantiated means that although the allegation may have happened, the preponderaCDSS inspection report, May 9, 2024 · control 27-AS-20240226113502
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not ensure facility was kept free of pests Staff did not safeguard resident's personal items
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 5/9/24 at approximately 10:00am, Licensing Program Analyst (LPA) Maja Jensen arrived at facility to continue an investigation in to the above listed allegations. LPA Jensen met with Business Office Manager, Joyce Prasad, and explained the purpose of the visit. Staff did not ensure facility was kept free of pests On 10/19/23, the facility was cited for “repeated observations and treatments for active bed bugs in the facility” with a plan of correction that required the facility, in part, to “create a policy specific to the elimination of bedbugs and the maintenance of a bed bug free facility.” After this citation was issued, the facility has had pest control treatments based on the service records reviewed. LPA Jensen also interviewed 10 residents and 9 staff members. All residents stated bed bugs are not a problem or no longer a problem. All current staff members also stated that bed bugs are not a problem or no longer a problem and 1 former staff member stated that the facility hasCDSS inspection report, May 9, 2024 · control 27-AS-20240226102140
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff hit residents Staff handle residents in a rough manner Staff curse at residents
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 5/9/24 at approximately 10:00am, Licensing Program Analyst (LPA) Maja Jensen arrived at facility to continue an investigation in to the above listed allegations. LPA Jensen met with Business Office Manager, Joyce Prasad, and explained the purpose of the visit. LPA Jensen conducted site visits at the facility while engaging with residents and observing staff interacting with residents on no less than 6 seperate occassions. LPA Jensen did not see any evidence of physical or verbal abuse during any site visit. Allegation 1: Staff hit residents LPA Jensen interviewed a total of 9 staff members, 1 hospice nurse, 1 family member of a resident and 10 residents. All deny having ever witnessed or experienced staff hitting a resident. 10 of 10 residents interviewed stated they are treated well by staff. Based on the interviews conducted the allegation is UNSUBSTANTIATED. A finding of unsubstantiated means that although the allegation may have happened, the preponderance of evidence does not pCDSS inspection report, May 9, 2024 · control 27-AS-20240228102945
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff caused injuries to residents while in care Staff do not meet the residents hygiene needs Staff are not addressing the resident dental needs Staff are unable to communicate effectively with the residents Staff allow the residents to have access to fumigated rooms Staff yell at the residents
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 5/6/24 at approximately 9:50 am, Licensing Program Analyst (LPA) Maja Jensen arrived at facility unannounced to continue a complaint investigation in to the above listed allegations. LPA Jensen met with business office manager, Joyce Prasad and explained the purpose of today's visit. During the course fhe investigation, LPA Jensen reviewed facility records, resident records, made site observations and interviewed residents, staff, responsible parties and outside medical providers. Allegation 1: Staff caused injuries to residents while in care LPA Jensen interviewed a total of 9 staff members, 1 hospice nurse, 1 family member of a resident and 10 residents. All deny having ever witnessed or expienced staff causing injuries to a resident. 10 of 10 residents interviewed stated they are treated well by staff. Based on the interviews conducted the allegation is UNSUBSTANTIATED. A finding of unsubstantiated means that although the allegation may have happened, the preponderance of evidencCDSS inspection report, May 6, 2024 · control 27-AS-20240226113502
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedResident was attacked by another resident
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Kesha Lewis arrived at the facility unannounced to deliver findings for the above allegations. LPA was greeted by buniess office manager and explained the reason for the visit. Allegation 1 Resident was attacked by another resident is UNSUBSTANTIATED. Based on information gathered both residents are not able to clearly state what might have happened based on there dignosies and R2 has passed way. LPA was not able to find the allegation did or did not occur. Due to the information gathered LPA finds allegations to be UNSUBSTANTIATED. As a result, the preponderance of evidence standard is not met, and this allegation is UNSUBSTANTIATED. An exit interview was held and a copy of this report was given. UnsubstantiatedCDSS inspection report, January 12, 2024 · control 27-AS-20231009145007

2023

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff are not ensuring that residents' hygiene needs are being met while in care. Staff do not ensure that residents are provided with adequate bedding while in care. Staff do not prevent resident(s) from abusing other resident(s) in care. Staff are not ensuring that residents' diapering needs are being met while in care. Staff are not ensuring that residents take their medication(s) as prescribed while in care.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
This document has been amended to change the wording on the LIC 9099D page. On 12/01/23, Licensing Program Analyst (LPA) Kimberly Viarella made an unannounced visit to this facility to deliver the findings of this complaint investigation regarding the above allegations. LPA introduced herself, the purpose of the visit, and asked to speak with the Designated Facility Administrator (DFA). LPA met with Prithika SIngh and a brief interview followed. Regarding: Staff are not ensuring that residents' hygiene needs are being met while in care. During an unannounced visit on 10/12/23 to investigate this complaint, this LPA observed a resident in care with unwashed greasy hair. LPA took a photo for reference and spoke to staff about this resident. This LPA learned from staff that this resident (R5) did not like taking showers and would decline. When LPA returned a week later, R5’s hair was unwashed and R5 was wearing the same outfit. This LPA also learned during the course of this investigationCDSS inspection report, December 1, 2023 · control 27-AS-20230807114928
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff are not addressing bed bug infestation at the facility.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On 10/12/23, Licensing Program Analyst (LPA) Kimberly Viarella made an unannounced visit to this facility to continue the investigation into the above allegation. LPA identified herself, the purpose of the visit, and asked to speak with the Designated Facility Administrator. LPA met with Prithika Singh and a brief interview followed. LPA toured the facility and observed several residents in the common room watching TV. Many of the doors to resident rooms were open and this LPA visited with 3 and spoke to one visitor. 3 out of 3 stated that they were happy with the care they were receiving. LPA interviewed one resident, (R1) regarding the above allegations. R1 stated they thought they had seen 3 live bed bugs in their room. LPA asked R1 if they would like the LPA to have staff check R1's bed. R1 said yes. LPA came back with a maintenance supervisor and the two inspected the bed and the surrounding area. LPA observed 4 live bed bugs; 1 on the wall behind the headboard and 3 on he carpetCDSS inspection report, October 12, 2023 · control 27-AS-20230807114928
Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedStaff neglect resulting in resident's death Staff did not ensure timely medical care for resident Staff did not ensure resident was hydrated Staff did not ensure resident was nourished
State's findingUnfoundedThe state investigated and found the allegation to be false.
Unannounced complaint visit made out to this facility on 04/19/2023 by Licensing Program Analyst (LPA) Charlie Yang who was met by the facility Business Office Manager Joyce Prasad. This LPA requested that the Business Office Manager go ahead and contact the facility designated Administrator to inform her that CCL was present at this time. Brief interview was conducted with the Business Office Manager at this time. Current census was 36 residents. The purpose of this visit was to deliver the findings for this complaint unto the facility, and its representatives, at this time. It was learned that there were two separate components of care at this facility address. One section of this facility housed the rehabilitation/skilled nursing portion which provided medical care and higher level needs of care unto the residents. While the other section consisted of the Assisted Living unit which was licensed and overseen by Community Care Licensing at this time. UnfoundedCDSS inspection report, April 19, 2023 · control 27-AS-20230227093924

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 28 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
4
typical for this size: 1
Type B citations
12
typical for this size: 1
Substantiated complaints
15
typical for this size: 2
Total complaints
16
typical for this size: 7
State visits on file
28
typical for this size: 19
See the full inspection record on the state's site →

Who runs Vintage Faire Residential?

From the CDSS ownership record, checked August 9, 2026.

Licensed to Covenant Care California, Inc., who operates 2 licensed California homes in total. Running more than one home is common and is neither good nor bad on its own.

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You can call them yourself, anytime — you never have to go through us.

(209) 521-1798
What isn't in the state record

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