Orangeburg Manor is a residential care home for the elderly (RCFE) in Modesto, Stanislaus County, California — state license #502700869, with a licensed capacity of 90, listed as closed, change of ownership in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 28 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated February 5, 2026 — published below in full, verbatim and unscored.

See an error in this summary? Report it — free →

101 homes in view

Orangeburg Manor

The state record lists this licence as “Closed, Change of Ownership”. A closed licence cannot admit residents. We keep closed licences published because “is this place licensed?” deserves an honest answer.

No photo on file yet

No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.

Residential care home for the elderly (RCFE) · Large community, 90 residents · Modesto, CA · Stanislaus County
Closed in state recordWheelchairHospiceBedriddenMemory care not on file
No openings reportedBeds change hands in days · we confirm by phone before any referral
License #502700869, held since 2021 · read from the California state record on August 2, 2026 ·See on State Site →
1248 Nelson Avenue · Modesto, Stanislaus County
Phone
(209) 527-2222
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →

Wheelchair / non-ambulatoryApproved for 90 residents
Dementia / memory careNot on file — ask the home
Hospice careVerified in record
Bedridden careApproved for 10 residents

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

See an error in these clearances? Report it — free →

What the state record says, word for word
AGE RANGE 60 AND OVER. APPROVED FOR 90 NON-AMBULATORY, OF WHICH 10 MAY BE BEDRIDDEN. HOSPICE WAIVER APPROVED FOR 12 RESIDENTS. NEW MANAGEMENT COMPANY PLEASANT VALLEY MEMORY CARE INC. EFFECTIVE 8/1/2025.State service designation985 - RCFE / HOSPICEthe CDSS license record, verbatim · checked August 2, 2026

Since 2021, the state has visited this home 31 times and filed 28 documents. The most recent is a complaint investigation report, dated February 5, 2026.

Most recent state visit
February 5, 2026
Occupancy at the December 4, 2025 visit
35 of 90 beds

The state's published file for this home includes 13 documents with transcribed findings, dated September 2, 2021 to December 4, 2025. 13 of the 13 carry the state's recorded outcome word: “Substantiated” (5), “Unsubstantiated” (8). 13 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 13 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 15 of 28 documentsFull record on the state’s site →
20261 state visit · 1 document
Feb 5, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20255 state visits · 6 documents
Dec 4, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff left resident in soiled diapers/clothing Staff did not notify authorized representative of incident Due to lack of supervision, resident is missing a tooth

Licensing Program Analyst (LPA) Jason Lund arrived unannounced to complete a complaint investigation regarding the above allegations. LPA Lund met with the Administrator Stephany Issakhani and explained the reason for the visit. Census: 35 Staff left resident in soiled diapers/clothing - Based on records reviewed, and interviews with staff. Resident (R1) LIC602A states that R1 is slightly incontinent. LPA also reviewed R1’s resident care plan that R1 get’s help with toileting. LPA interviewed staff who stated that they are assigned residents during there work shift that they are responsible for changing. Staff stated that are continuing to ask (Reminders) residents in care to use the restroom are change them. LPA Lund observed no soiled diapers during his visit. LPA Lund reviewed facility job description for Resident Care Technicians which states provide assistance to each residents individual care plan. Unsubstantiatedthe state’s words, verbatim · CDSS document, Dec 4, 2025 · control 27-AS-20250905144708
Jul 17, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not prevent resident from harming another resident in care Staff did not provide adequate supervision to resident in care resulting in falls

Licensing Program Analyst (LPA) Jason Lund arrived unannounced to complete a complaint investigation regarding the above allegations. LPA Lund met with the Executive Director Jennifer Whiteley and explained the reason for the visit. Census: 27 Staff did not prevent resident from harming another resident in care- Based on records reviewed, and interviews with staff. Resident (R1) moved into the facility on 08/25/2022 and moved out on 10/5/2024. LPA Lund reviewed Unusual Incident/Injury Report dated 6/17/2024 from the facility. On 6/11/2024 R1 was having an episode of increased agitation and began throwing objects in the community day room. Staff were attempting to redirect R1, when R1 went to Resident (R2) and grabbed R2’s left forearm and caused a skin tear on R2. Both residents were immediately separated by staff. First aid was immediately applied to R2. continiued on additional forms..... Unsubstantiatedthe state’s words, verbatim · CDSS document, Jul 17, 2025 · control 27-AS-20250321104709
May 19, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff handeles resident roughly causing brusing Staff do not ensure resident takes medication Staff do not clean the faciltiy properly Residents are not able to eat/drink in the evening after dinner Staff are forcing residents to get up and dressed at 5 AM

Licensing Program Analyst (LPA) Jason Lund arrived unannounced to complete a complaint investigation regarding the above allegations. LPA Lund met with Executive Director Jennifer Whiteley and explained the reason for the visit. Census: 28 Staff handles resident roughly causing bruising- LPA Lund reviewed facility records, interviewed staff and residents in care. All staff have had training in Observing, Reporting & Documenting. Staff are to report any bruising to management or any incidents that has happened with a resident in care. Residents interviewed stated they staff have not been mistreated or handled in a rough way by staff. Staff interviewed stated if they were to observe staff mistreating a resident in care, they would notify management immediately. Unsubstantiatedthe state’s words, verbatim · CDSS document, May 19, 2025 · control 27-AS-20241220081845
May 7, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 29, 2025Complaint investigation reportSubstantiated

Allegation investigated: Resident sustained multiple injuries due to lack of care from staff

Licensing Program Analyst (LPA) Jason Lund arrived unannounced to follow up on a complaint investigation regarding the above allegations. LPA Lund met with Administrator Jennifer Whiteley and explained the reason for the visit. Census: 32 Resident sustained multiple injuries due to lack of care from staff - LPA Lund reviewed facility paperwork, interviewed staff and reporting party. LPA Lund reviewed resident (R1) Physician’s Report (LIC602A) dated 8/8/2024 which stated R1 needed assistance with for bathing, grooming, feeding and toileting needs. LPA Lund reviewed the facility Resident Appraisal (LIC603A) form dated 8/9/2024 states that R1 only needed reminders only for toileting. For bathing and dressing reminders with standby of staff. It was reported to licensing that R1 had multiple falls. Substantiatedthe state’s words, verbatim · CDSS document, Jan 29, 2025 · control 27-AS-20240930172435
Jan 29, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20245 state visits · 7 documents
Dec 26, 2024Complaint investigation reportSubstantiated

Allegation investigated: Resident sustained multiple injuries due to lack of care from staff

Licensing Program Analyst (LPA) Jason Lund arrived unannounced to complete a complaint investigation regarding the above allegations. LPA Lund met with Jeanine Gaona Resident Care Director and explained the reason for the visit. Census: 34 Resident sustained multiple injuries due to lack of care from staff - LPA Lund reviewed facility paperwork, interviewed staff and reporting party information. LPA Lund resident (R1) Physician’s Report (LIC602A) dated 8/8/2024 which stated R1 needed assistance with for bathing, grooming, feeding and toileting needs. The facilities Resident Appraisal dated 8/9/2024 states that R1 only needed reminder only for toileting. For bathing and dressing reminders with stand by of staff. It was reported to licensing that R1 had falls on 8/14/2024, 08/21/2024, 09/04/2024 and 09/15/2024. Substantiatedthe state’s words, verbatim · CDSS document, Dec 26, 2024 · control 27-AS-20240930172435
Oct 1, 2024Complaint investigation reportSubstantiated

Allegation investigated: Staff did not keep the facility free of cockroaches

On 10/01/2024, Licensing Program Analyst (LPA) Arielle Pascua arrived unannounced to conduct a complaint visit. LPA met with Facility Designated Administrator (FDA), Jennifer Whitely and explained the purpose of the visit. The purpose of this visit was to inform the facility and it's representative that a complaint has been filed against it at this time. Current census was 35. A tour of the facility was conducted. A brief interview with FDA Whitely was conducted. LPA conducted a tour of the facility, 4 resident bedrooms, and the kitchen. In bedroom 1, LPA observed 1 small brown cockroach on the side of the wall, 2 behind the resident bed, and 1 in the corner of the room. A interview with 3 staff was conducted and it was learned that they have seen or have reported small brown cockroaches to the maintenance director around 2 weeks ago. Based on the observations made during today's visit, the following deficiencies are being cited on the attached 809D during this visit. If any of the citthe state’s words, verbatim · CDSS document, Oct 1, 2024 · control 27-AS-20240930172435
Aug 26, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 18, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 18, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 3, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Licensee does not ensure the facility is in good repair at all times

Licensing Program Analyst (LPA) Jason Lund arrived unannounced to complete a complaint investigation regarding the above allegation. LPA Lund met with Executive Director Jennifer Whiteley and explained the reason for the visit. Census:39 Licensee does not ensure the facility is in good repair at all times - LPA Lund reviewed facility records, interviewed staff, and residents in care. Based on records review the facility had repairs done to the kitchen on 11/30/2023, 12/11/2023, 12/21/2023, 1/4/2024, 2/6/2024 & 3/9/2024. Staff interviewed stated that it didn’t affect the residents’ meals. Residents interviewed stated that they were not affected bye the kitchen repairs that meals were on time and sufficient. Unsubstantiatedthe state’s words, verbatim · CDSS document, Apr 3, 2024 · control 27-AS-20231212084116
Apr 3, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20231 state visit · 1 document
Oct 30, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations3typical 1
Type B citations2typical 1
Substantiated complaints4typical 2
Total complaints12typical 7
State visits on file31typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2021.
Year-by-year trend
YearVisitsDocumentsSubstantiated2026110202556120245722023811120221302021221
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

See an error in these counts? Report it — free →

$3,500$5,500 /mo
our estimate — Stanislaus County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one.
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

Free for families · We never sell your information · Homes never pay to appear, and rankings are never affected by fees.

Cost range look wrong? Report it — free →

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
Claim your home → · See something wrong? → · How we source every fact →

Is Orangeburg Manor licensed?

No — not currently. The CDSS state record checked August 2, 2026 lists Orangeburg Manor in Modesto (Stanislaus County), California license #502700869, as “Closed, Change Of Ownership, formerly licensed for 90 residents. State records list 28 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated February 5, 2026, appears in the inspection record on this page.

Can Orangeburg Manor care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Orangeburg Manor with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. APPROVED FOR 90 NON-AMBULATORY, OF WHICH 10 MAY BE BEDRIDDEN. HOSPICE WAIVER APPROVED FOR 12 RESIDENTS. NEW MANAGEMENT COMPANY PLEASANT VALLEY MEMORY CARE INC. EFFECTIVE 8/1/2025.

How much does Orangeburg Manor cost?

California's public licensing record does not include Orangeburg Manor's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Stanislaus County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Orangeburg Manor accept Medi-Cal or the Assisted Living Waiver?

Orangeburg Manor is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

35 of 90 beds occupied (39%) when the state visited on December 4, 2025. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Orangeburg Manor?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 31 state visits and 28 dated documents since 2021 for Orangeburg Manor; 13 complaint-investigation narratives are transcribed verbatim below. The most recent, dated December 4, 2025, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

13 transcribed reports on file

2025

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff left resident in soiled diapers/clothing Staff did not notify authorized representative of incident Due to lack of supervision, resident is missing a tooth
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Jason Lund arrived unannounced to complete a complaint investigation regarding the above allegations. LPA Lund met with the Administrator Stephany Issakhani and explained the reason for the visit. Census: 35 Staff left resident in soiled diapers/clothing - Based on records reviewed, and interviews with staff. Resident (R1) LIC602A states that R1 is slightly incontinent. LPA also reviewed R1’s resident care plan that R1 get’s help with toileting. LPA interviewed staff who stated that they are assigned residents during there work shift that they are responsible for changing. Staff stated that are continuing to ask (Reminders) residents in care to use the restroom are change them. LPA Lund observed no soiled diapers during his visit. LPA Lund reviewed facility job description for Resident Care Technicians which states provide assistance to each residents individual care plan. UnsubstantiatedCDSS inspection report, December 4, 2025 · control 27-AS-20250905144708
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not prevent resident from harming another resident in care Staff did not provide adequate supervision to resident in care resulting in falls
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Jason Lund arrived unannounced to complete a complaint investigation regarding the above allegations. LPA Lund met with the Executive Director Jennifer Whiteley and explained the reason for the visit. Census: 27 Staff did not prevent resident from harming another resident in care- Based on records reviewed, and interviews with staff. Resident (R1) moved into the facility on 08/25/2022 and moved out on 10/5/2024. LPA Lund reviewed Unusual Incident/Injury Report dated 6/17/2024 from the facility. On 6/11/2024 R1 was having an episode of increased agitation and began throwing objects in the community day room. Staff were attempting to redirect R1, when R1 went to Resident (R2) and grabbed R2’s left forearm and caused a skin tear on R2. Both residents were immediately separated by staff. First aid was immediately applied to R2. continiued on additional forms..... UnsubstantiatedCDSS inspection report, July 17, 2025 · control 27-AS-20250321104709
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff handeles resident roughly causing brusing Staff do not ensure resident takes medication Staff do not clean the faciltiy properly Residents are not able to eat/drink in the evening after dinner Staff are forcing residents to get up and dressed at 5 AM
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Jason Lund arrived unannounced to complete a complaint investigation regarding the above allegations. LPA Lund met with Executive Director Jennifer Whiteley and explained the reason for the visit. Census: 28 Staff handles resident roughly causing bruising- LPA Lund reviewed facility records, interviewed staff and residents in care. All staff have had training in Observing, Reporting & Documenting. Staff are to report any bruising to management or any incidents that has happened with a resident in care. Residents interviewed stated they staff have not been mistreated or handled in a rough way by staff. Staff interviewed stated if they were to observe staff mistreating a resident in care, they would notify management immediately. UnsubstantiatedCDSS inspection report, May 19, 2025 · control 27-AS-20241220081845
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedResident sustained multiple injuries due to lack of care from staff
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Jason Lund arrived unannounced to follow up on a complaint investigation regarding the above allegations. LPA Lund met with Administrator Jennifer Whiteley and explained the reason for the visit. Census: 32 Resident sustained multiple injuries due to lack of care from staff - LPA Lund reviewed facility paperwork, interviewed staff and reporting party. LPA Lund reviewed resident (R1) Physician’s Report (LIC602A) dated 8/8/2024 which stated R1 needed assistance with for bathing, grooming, feeding and toileting needs. LPA Lund reviewed the facility Resident Appraisal (LIC603A) form dated 8/9/2024 states that R1 only needed reminders only for toileting. For bathing and dressing reminders with standby of staff. It was reported to licensing that R1 had multiple falls. SubstantiatedCDSS inspection report, January 29, 2025 · control 27-AS-20240930172435

2024

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedResident sustained multiple injuries due to lack of care from staff
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Jason Lund arrived unannounced to complete a complaint investigation regarding the above allegations. LPA Lund met with Jeanine Gaona Resident Care Director and explained the reason for the visit. Census: 34 Resident sustained multiple injuries due to lack of care from staff - LPA Lund reviewed facility paperwork, interviewed staff and reporting party information. LPA Lund resident (R1) Physician’s Report (LIC602A) dated 8/8/2024 which stated R1 needed assistance with for bathing, grooming, feeding and toileting needs. The facilities Resident Appraisal dated 8/9/2024 states that R1 only needed reminder only for toileting. For bathing and dressing reminders with stand by of staff. It was reported to licensing that R1 had falls on 8/14/2024, 08/21/2024, 09/04/2024 and 09/15/2024. SubstantiatedCDSS inspection report, December 26, 2024 · control 27-AS-20240930172435
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff did not keep the facility free of cockroaches
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On 10/01/2024, Licensing Program Analyst (LPA) Arielle Pascua arrived unannounced to conduct a complaint visit. LPA met with Facility Designated Administrator (FDA), Jennifer Whitely and explained the purpose of the visit. The purpose of this visit was to inform the facility and it's representative that a complaint has been filed against it at this time. Current census was 35. A tour of the facility was conducted. A brief interview with FDA Whitely was conducted. LPA conducted a tour of the facility, 4 resident bedrooms, and the kitchen. In bedroom 1, LPA observed 1 small brown cockroach on the side of the wall, 2 behind the resident bed, and 1 in the corner of the room. A interview with 3 staff was conducted and it was learned that they have seen or have reported small brown cockroaches to the maintenance director around 2 weeks ago. Based on the observations made during today's visit, the following deficiencies are being cited on the attached 809D during this visit. If any of the citCDSS inspection report, October 1, 2024 · control 27-AS-20240930172435
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedLicensee does not ensure the facility is in good repair at all times
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Jason Lund arrived unannounced to complete a complaint investigation regarding the above allegation. LPA Lund met with Executive Director Jennifer Whiteley and explained the reason for the visit. Census:39 Licensee does not ensure the facility is in good repair at all times - LPA Lund reviewed facility records, interviewed staff, and residents in care. Based on records review the facility had repairs done to the kitchen on 11/30/2023, 12/11/2023, 12/21/2023, 1/4/2024, 2/6/2024 & 3/9/2024. Staff interviewed stated that it didn’t affect the residents’ meals. Residents interviewed stated that they were not affected bye the kitchen repairs that meals were on time and sufficient. UnsubstantiatedCDSS inspection report, April 3, 2024 · control 27-AS-20231212084116

2023

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedResident's dietary needs are not being met.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Jason Lund arrived unannounced to complete a complaint investigation. LPA Lund met with Resident Care Director Jeanine Gaona and explained the reason for the visit. Resident's dietary needs are not being met- Based on facility records reviewed, interviews with staff, residents & LPA Lund observation. Facility records show the residents do not have dietary needs for sugar free coffee creamer and residents have the right to choose what type of creamer they would like in moderation. The facility does offer both sugar free & regular (Sugar) creamer. Staff make the coffee and ask residents what type of creamer if needed. LPA Lund interviewed Resident Care Director Jeanine Gaona who stated that “None of the Residents Dietary Communication Notification forms state what type of creamer they have to have. Staff try to persuade the residents who have diabetes to have sugar free creamer, but it is still residents’ choice.” UnsubstantiatedCDSS inspection report, August 7, 2023 · control 27-AS-20230328140424
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility staff are not adhering to COVID protocols. Resident's needs are not being met due to insufficient staffing.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Jason Lund arrived unannounced to complete a complaint investigation. LPA Lund met with Resident Care Coordinator Andrea Eldridge and explained the reason for the visit. Facility staff are not adhering to COVID protocols- Based on records review and interviews conducted with staff. The facility turned in an infection control policies plan to Community Care Licensing (CCL). The infection control policies plan followed the requirements for CCL. Facility staff were trained in proper infection control polices. LPA Lund toured the physical plant and observed that the covid related cases have all cleared. LPA observed there is a sufficient number of PPEs during this visit. Based on interviews with staff, records review and observation. The lack of evidence or preponderance of evidence standards has not been met; therefore, the above allegation(s) is found to be UNSUBSTANTIATED. UnsubstantiatedCDSS inspection report, April 20, 2023 · control 27-AS-20230110122320
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedResident sustained a serious injury due to inadequate staff supervision
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On 4/5/2023 Licensing Program Analyst (LPA) Jason Lund arrived unannounced to deliver a complaint investigation finding. LPA Lund met with Excutive Director Alma Whitted and explained the reason for the visit. Resident sustained a serious injury due to inadequate staff supervision: Resident (R1) eloped from the facility and sustained serious injuries. Based on a review of video footage, on 01/21/2023 at approximately 3:46 pm, R1 exited the facility. Staff (S1) heard the door alarm and turned it off without confirming whether a resident had exited the building. At approximately 3: 53 pm, R1 exited the courtyard gate and eloped from the facility. Staff (S2) stated that S2 heard the gate alarm and responded but did not see anyone outside. At approximately 6:30 pm, Staff (S3) was informed R1 was in the hospital and that is when facility staff realized R1 had eloped. SubstantiatedCDSS inspection report, April 5, 2023 · control 27-AS-20230127114428
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff retaining resident who requires a higher level of care Staff did not seek medical attention for resident in a timely manner Staff are not following protocals to prevent the spread of illness
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Jason Lund arrived unannounced to complete a complaint investigation. LPA Lund was met with Resident Care Coordinator Andrea Eldridge and explained the reason for the visit. Staff retaining resident who requires a higher level of care- Based on facility records reviewed, interviews with staff and witness. Facility records (Unusual Incident/Injury Report LIC 624) dated 2/26/2022 the facility reported that Resident (R1) was sent to the Emergency Room (ER) for evaluation and was discharged on 3/1/2022 with a diagnosis of cellulitis’s, dermatitis with skin changes. When R1 was discharged and returned back to the facility with Lifeguard Home Health services. The services included a Registered Nurse and Physical Therapist to help R1 twice a week. R1 was with Lifeguard Home Health from 3/1/2022 through 9/27/2022 and Lifeguard Hospice from 9/27/2022 through 10/4/2022 when R1 was discharged from the facility. R1’s Power of Attorney (POA), Resident Care CoordinatoCDSS inspection report, January 12, 2023 · control 27-AS-20220824135553

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 31 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
3
typical for this size: 1
Type B citations
2
typical for this size: 1
Substantiated complaints
4
typical for this size: 2
Total complaints
12
typical for this size: 7
State visits on file
31
typical for this size: 19
See the full inspection record on the state's site →
Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(209) 527-2222
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

Operate this home? The record above comes from California's public licensing data. You can respond or correct it — free. Claim your home — free →

See something wrong? Report an error — free → · How we source every fact →

This page is generated from CDSS Community Care Licensing public records. How we build these pages →

Do you run Orangeburg Manor? Claim this listing — free — add photos, activities, languages, and today’s availability.