Brookdale Tracy is a residential care home for the elderly (RCFE) in Tracy, San Joaquin County, California — state license #397003261, with a licensed capacity of 180, listed as closed, change of ownership in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 46 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated September 16, 2025 — published below in full, verbatim and unscored.

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Brookdale Tracy

The state record lists this licence as “Closed, Change of Ownership”. A closed licence cannot admit residents. We keep closed licences published because “is this place licensed?” deserves an honest answer.

No photo on file yet

No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.

Residential care home for the elderly (RCFE) · Large community, 180 residents · Tracy, CA · San Joaquin County
Closed in state recordWheelchairHospiceBedriddenMemory care not on file
No openings reportedBeds change hands in days · we confirm by phone before any referral
License #397003261, held since 2006 · read from the California state record on August 2, 2026 ·See on State Site →
355 W Grant Line Rd · Tracy, San Joaquin County
Phone
(209) 835-1000
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →

Wheelchair / non-ambulatoryApproved for 137 residents
Dementia / memory careNot on file — ask the home
Hospice careVerified in record
Bedridden careApproved for 12 residents

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
MAY SERVE UP TO 180 RESIDENTS AGE 60 AND OLDER. FIRE CLEARANCE ALLOWS 137 NONAMBULATORY, 31 AMBUATORY AND 12 BEDRIDDEN. HOSPICE WAIVER ALLOWS FOR A MAXIMUM OF 10 RESIDENTS.State service designation935 - ELDERLYthe CDSS license record, verbatim · checked August 2, 2026

Since 2021, the state has visited this home 57 times and filed 46 documents. The most recent is a complaint investigation report, dated September 16, 2025.

Most recent state visit
September 16, 2025
Occupancy at the August 23, 2021 visit
117 of 180 beds

The state's published file for this home includes 6 documents with transcribed findings, dated July 1, 2021 to August 23, 2021. 6 of the 6 carry the state's recorded outcome word: “Substantiated” (4), “Unsubstantiated” (2). 6 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 6 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 18 of 46 documentsFull record on the state’s site →
20254 state visits · 5 documents
Sep 16, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Aug 7, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Aug 7, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 14, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 29, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20246 state visits · 6 documents
Oct 28, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 22, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 11, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 9, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 25, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 25, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20234 state visits · 7 documents
Dec 4, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Dec 4, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Nov 9, 2023Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 16, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 12, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 12, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 12, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations5typical 1
Type B citations6typical 1
Substantiated complaints12typical 2
Total complaints18typical 7
State visits on file57typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2006.
Year-by-year trend
YearVisitsDocumentsSubstantiated20254502024660202371202022711020219144
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$3,500$5,500 /mo
our estimate — San Joaquin County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one.
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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Is Brookdale Tracy licensed?

No — not currently. The CDSS state record checked August 2, 2026 lists Brookdale Tracy in Tracy (San Joaquin County), California license #397003261, as “Closed, Change Of Ownership, formerly licensed for 180 residents. State records list 46 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated September 16, 2025, appears in the inspection record on this page.

Can Brookdale Tracy care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Brookdale Tracy with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordMAY SERVE UP TO 180 RESIDENTS AGE 60 AND OLDER. FIRE CLEARANCE ALLOWS 137 NONAMBULATORY, 31 AMBUATORY AND 12 BEDRIDDEN. HOSPICE WAIVER ALLOWS FOR A MAXIMUM OF 10 RESIDENTS.

How much does Brookdale Tracy cost?

California's public licensing record does not include Brookdale Tracy's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Joaquin County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Brookdale Tracy accept Medi-Cal or the Assisted Living Waiver?

Brookdale Tracy is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

117 of 180 beds occupied (65%) when the state visited on August 23, 2021. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Brookdale Tracy?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 57 state visits and 46 dated documents since 2021 for Brookdale Tracy; 6 complaint-investigation narratives are transcribed verbatim below. The most recent, dated August 23, 2021, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

6 transcribed reports on file

2021

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedLicensee failed to have sufficient staff to meet the needs of the residents.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Arlene Garcia made an unannounced visit to Brookdale Tracy to deliver the finding of the above allegations. LPA met Sara Mackedsy, Executive Director. The initial 10 day Visit was conducted on 7/28/2021. Through the course of the investigation, LPA conducted interviews, reviewed staff/ resident records and facility records. It was alleged that the licensee failed to have sufficient staff to meet the needs of the residents. 9099 CONT. >>>>>>>>>>>>>>>>>>>>>>>>> UnsubstantiatedCDSS inspection report, August 23, 2021 · control 27-AS-20210720104703
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedResidents do not feel safe. Facility food is not being handled is a safe manner.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Arlene Garcia made an unannounced visit to Brookdale Tracy to continue the delivery of citations for the above allegations. LPA met with Pamela Bradley, Operations Specialist. The initial 10 day Visit was conducted on 6/16/2021. Per the Department Review of the findings, additional citations have been determined. It was alleged that residents do not feel safe and facility food is not being handled is a safe manner. 9099 CONT. >>>>>>>>>>>> SubstantiatedCDSS inspection report, July 28, 2021 · control 27-AS-20210609133652
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff is not sufficient to meet needs of residents. Residents do not feel safe. Facility food is not being handled is a safe manner. Facility is not following menu.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Arlene Garcia made an unannounced visit to Brookdale Tracy to deliver the finding of the above allegations. LPA met with Pamela Bradley, Operations Specialist The initial 10 day Visit was conducted on 6/16/2021. It was alleged that staff is not sufficient to meet needs of residents, residents do not feel safe, facility food is not being handled is a safe manner, and facility is not following menu. 9099 CONT. >>>>>>>>>>>>>>>>>>> SubstantiatedCDSS inspection report, July 19, 2021 · control 27-AS-20210609133652
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedKitchen equipment is in disrepair. Staff are not providing appropriate supervision of residents.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Arlene Garcia made an unannounced visit to Brookdale Tracy to deliver the finding of the above allegations. LPAs met with Pamela Bradley, Operations Specialist. (AD) The initial 10 day Visit was conducted on 6/16/2021. It was alleged that kitchen equipment is in disrepair and that the staff are not providing appropriate supervision of residents. 9099 CONT. >>>>>>>>>>>>>>>>>>> SubstantiatedCDSS inspection report, July 19, 2021 · control 27-AS-20210609142226
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff are not associated to the facility.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analysts (LPA) Arlene Garcia made an unannounced visit to the facility to investigate complaint allegations noted above. LPA spoke with Pamela Bradley, Operations Specialist and advised the purpose of LPA's visit. During the course of the investigation, while to previous Executive Director (ED) was on leave, the Licesnee brought in support form other Brookdale locations. On June 15th, administrator (AD) provided supoort to facility and became Interim ED effectve July 6th. From June 28th thru July 9th, Interim AD was on vacation, facility assigned LVN from Brookdale Lodi to support. LPA completed a Facility File Review, records reviewed show during the time AD was supporting prior to submission of paperwork and LVN supporting from Lodi, were both not associated to facility. CONT.>>>>>>>>>> SubstantiatedCDSS inspection report, July 19, 2021 · control 27-AS-20210712083619
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility staff is not providing resident showers.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Arlene Garcia and (LPA) Albert Johnsonmade an unannounced visit to Brookdale Tracy to deliver the finding of the above allegations. LPAs met with Sarah Archuleta-Weaver, Clinical Services Specialist Director. The initial 10 day Visit was conducted on 6/7/2021. Through the course of the investigation, LPAs conducted interviews, reviewed staff/ resident records and facility records. It was alleged that the facility staff is not providing resident showers. 9099 CONT. >>>>>>>>>>>>>>>>> UnsubstantiatedCDSS inspection report, July 1, 2021 · control 27-AS-20210601160411

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 57 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
5
typical for this size: 1
Type B citations
6
typical for this size: 1
Substantiated complaints
12
typical for this size: 2
Total complaints
18
typical for this size: 7
State visits on file
57
typical for this size: 19
See the full inspection record on the state's site →
Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(209) 835-1000
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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