Vi At La Jolla Village is a continuing-care retirement community in San Diego, San Diego County, California — state license #374600675, licensed for 783 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 29 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated February 20, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 32 times and filed 29 documents. The most recent is a complaint investigation report, dated February 20, 2026.
The state's published file for this home includes 12 documents with transcribed findings, dated November 10, 2022 to October 24, 2025. 12 of the 12 carry the state's recorded outcome word: “Unfounded” (4), “Unsubstantiated” (8). 12 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 12 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Feb 20, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 12, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 24, 2025Unsubstantiated
Allegation investigated: Facility staff violated residents personal rights
Licensing Program Analyst (LPA)Tiffany Holmes contacted the facility to deliver findings for a complaint investigation via tele-virtual. LPA identified herself to, and explained the purpose of the visit and the basic elements of the complaint with Amy Patterson, Associate Executive Director. During the investigation, LPA toured the facility, conducted interviews and completed a records review. It was alleged that the facility staff violated residents personal rights. Interviews revealed that that if the residents do not chose a selected home care agency(ies) that the facility staff want them to choose, then they get threatened. Interviews revealed by the staff at the facility by doing this it does not allow the residents to choose an unbias option that includes variation in hourly costs or agencies. Interviews with residents stated they have not been threatened and that they have been given the choice to choose their own home care servicer. Interviews revealed the residents don't feelthe state’s words, verbatim · CDSS document, Oct 24, 2025 · control 08-AS-20250611162024
Oct 2, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 12, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 14, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 31, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 31, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jun 4, 2025Unsubstantiated
Allegation investigated: Unlawful eviction
On June 4, 2025, Licensing Program Analyst (LPA) Marisela Garcia-Centeno conducted an unannounced visit to present investigative findings. Upon arrival, LPA was greeted by Associate Executive Director, Amy Patterson, to whom she introduced herself and explained the purpose of the visit. The Department investigated the complaint allegation listed above. The investigation comprised a facility tour, multiple interviews, and a thorough review of relevant records. Background of the Complaint On May 5, 2025, Community Care Licensing (CCL) received a complaint alleging unlawful eviction. Specifically, it was alleged that on April 27, 2025, when the hospital attempted to discharge Resident (R1) back to the facility, the staff initially refused to accept R1 back into their independent living apartment. (Continue at LIC9099C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Jun 4, 2025 · control 08-AS-20250505110228
Jun 4, 2025Unsubstantiated
Allegation investigated: Staff violated resident's privacy.
On June 4, 2025, Licensing Program Analyst (LPA) Marisela Garcia-Centeno conducted an unannounced visit to present investigative findings. Upon arrival, LPA was greeted by Associate Executive Director Amy Patterson, to whom she introduced herself and explained the purpose of the visit. The Department conducted an investigation into the complaint allegation listed above, which included a facility tour, multiple interviews, and a thorough review of relevant records. Background of the Complaint On May 22, 2025, Community Care Licensing (CCL) received a complaint alleging that staff violated a resident's privacy. Specifically, it was alleged that on May 16, 2025, facility staff knocked on R1's door and, upon receiving no answer, entered without R1's knowledge or consent. Furthermore, on May 19, 2025, facility staff called 911, leading law enforcement to conduct a wellness check on R1. A Confidential Names List (LIC 811) was provided to identify the resident. (Continue at LIC9099C) Unsubstathe state’s words, verbatim · CDSS document, Jun 4, 2025 · control 08-AS-20250522091750
Mar 3, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 28, 2025Unsubstantiated
Allegation investigated: Staff did not provide a comfortable room temperature for resident resulting in injury
Licensing Program Analyst (LPA) Marisela Garcia-Centeno conducted an unannounced visit to deliver investigative findings. LPA was greeted by Executive Director Stephanie Boudreau, to whom she identified herself and explained the purpose of the visit. The Department investigated the above-listed complaint allegation. The investigation included a facility tour, multiple interviews, and a detailed review of relevant records. On February 3, 2025, Community Care Licensing (CCL) received a complaint alleging that facility staff failed to maintain a comfortable temperature for Resident 1 (R1), resulting in injury. [A Confidential Names List (LIC 811) was provided to staff to identify the resident.] (Continue at LIC9099C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Feb 28, 2025 · control 08-AS-20250203115111
Feb 28, 2025Unsubstantiated
Allegation investigated: Staff threatened a resident with eviction
Licensing Program Analyst (LPA) Marisela Garcia-Centeno conducted an unannounced visit to deliver investigative findings. LPA was greeted by Executive Director Stephanie Boudreau, to whom she identified herself and explained the purpose of the visit. The Department investigated the above-listed complaint allegation. The investigation included a facility tour, multiple interviews, and a detailed review of relevant records. On February 11, 2025, Community Care Licensing (CCL) received a complaint alleging that facility staff threatened Resident 1 (R1) with eviction, [A Confidential Names List (LIC 811) was provided to staff to identify the resident.] (Continue at LIC9099C) ****This is an amended LIC9099**** Unsubstantiatedthe state’s words, verbatim · CDSS document, Feb 28, 2025 · control 08-AS-20250211003115
Dec 13, 2024Unfounded
Allegation investigated: Staff did not meet the needs of residents in care Staff did not accord dignity to residents in care Staff did not maintain the facility in good sanitary condition
Licensing Program Analyst (LPA) Marisela Garcia-Centeno conducted an unannounced complaint visit to open a complaint investigation. While at the facility LPA investigated and delivered findings regarding the above-mentioned allegations. LPA identified herself and was granted entry by Executive Director, Stephanie Boudreau. LPA stated the purpose of the visit and reviewed and delivered the findings of the complaint with Boudreau. The Department’s investigation consisted of interviews with staff and a detailed review of relevant records pertinent to this investigation. On December 11, 2024, it was alleged that the staff did not meet the needs of residents in care, staff did not accord dignity to residents in care and staff did not maintain the facility in good sanitary condition. Based on the Department’s investigation of the above-mentioned allegations and the evidence obtained from staff interviews and records review, we have found that the complaint was unfounded. (continue at LIC9099the state’s words, verbatim · CDSS document, Dec 13, 2024 · control 08-AS-20241211085525
Aug 27, 2024Unsubstantiated
Allegation investigated: Staff did not maintain a comfortable temperature for resident Staff did not meet resident's dietary needs Staff charged resident for services not rendered
Licensing Program Analyst (LPA) Marisela Garcia-Centeno conducted an unannounced visit to deliver investigative findings. LPA was greeted by Executive Director, Stephanie Boudreau to whom she identified herself and discussed the purpose of the visit. The Department investigated the above-listed complaint allegations. The investigation consisted of a tour of the facility, multiple interviews, and a detailed review of relevant records, including medical records and other relevant evidence pertinent to this investigation. On April 16, 2024, Community Care Licensing (CCL) received a complaint alleging that facility staff did not maintain a comfortable temperature for resident (R1), [a LIC 811 Confidential Names List was provided to staff to identify the resident]. It was specifically alleged that the temperature in R1’s apartment was freezing (62-65 °F) because there was airflow coming through the front door from the hallway and that the facility’s heating, ventilation, and air conditioninthe state’s words, verbatim · CDSS document, Aug 27, 2024 · control 08-AS-20240416094242
May 21, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 30, 2023Unfounded
Allegation investigated: Licensee did not follow the terms of the admission agreement
Licensing Program Analyst (LPA) Marisela Garcia-Centeno conducted an unannounced visit to deliver investigative findings. LPA was greeted by Executive Director, Stephanie Boudreau to whom she identified herself and discussed the purpose of the visit. The Department investigated the above-listed complaint allegation. The investigation consisted of a tour of the facility, multiple interviews with staff, residents, and outside sources, and records review. On November 16, 2023, Community Care Licensing (CCL) received a complaint alleging that the facility did not follow the terms of the admission agreement. It was specifically alleged that after being discharged from the hospital, resident (R1) [a LIC 811 Confidential Names List was provided to staff to identify the resident] was not allowed back into their apartment located in the independent living venue of the community. Continue at LIC9099C Unfoundedthe state’s words, verbatim · CDSS document, Nov 30, 2023 · control 08-AS-20231116081523
Oct 12, 2023Unsubstantiated
Allegation investigated: Facility staff overmedicated resident.
Licensing Program Analyst (LPA) Nacole Patterson conducted an unannounced visit to deliver findings regarding the above complaint allegation. LPA introduced herself and disclosed the purpose of the visit to Amy Patterson, Associate Executive Director. On 7/8/2020 it was alleged that facility staff overmedicated a resident (R1). The Department’s investigation consisted of unannounced facility visits, review of facility and outside source records, interviews with facility staff and outside sources. Staff interview revealed that the medication in question was prescribed to be given as needed when R1 presented outside of their baseline behaviors. Staff interview revealed that staff were in communication with R1's physician, Hospice agency, and DPOA regarding the administration of the medication. Records review revealed daily documentation by staff regarding R1's behaviors and when the medication was given. Continued on LIC9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Oct 12, 2023 · control 08-AS-20200708085350
Aug 18, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Vi At La Jolla Village licensed?
Yes — Vi At La Jolla Village is a licensed continuing-care retirement community in San Diego (San Diego County): California license #374600675, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 783 residents. State records list 29 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated February 20, 2026, appears in the inspection record on this page.
Can Vi At La Jolla Village care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Vi At La Jolla Village with clearances for dementia / memory care and hospice care; it does not list wheelchair / non-ambulatory and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGES 60 AND OVER. FIRE CLEARANCE APPROVED FOR 783 NON-AMBULTORY RESIDENTS. DEMENTIA APPROVED FOR 23 RESIDENTS WITH DELAYED EGRESS. HOSPICE WAIVER APPROVED FOR 25 RESIDENTS. LP NAME: CLASSIC RESIDENCE MANAGEMENT LIMITED PARTNERSHIP. CONVERSION EFFECTIVE 5/12/2026.
How much does Vi At La Jolla Village cost?
California's public licensing record does not include Vi At La Jolla Village's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Diego County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Vi At La Jolla Village accept Medi-Cal or the Assisted Living Waiver?
Vi At La Jolla Village is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
477 of 783 beds occupied (61%) when the state visited on October 24, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Vi At La Jolla Village?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 32 state visits and 29 dated documents since 2021 for Vi At La Jolla Village; 12 complaint-investigation narratives are transcribed verbatim below. The most recent, dated October 24, 2025, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2025
2024
2023
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 32 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.
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(858) 646-7700Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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