Oakmont Of San Antonio Heights is a residential care home for the elderly (RCFE) in Upland, San Bernardino County, California — state license #366426338, licensed for 140 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 14 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated July 9, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2022, the state has visited this home 15 times and filed 14 documents. The most recent is a facility evaluation report, dated July 9, 2026.
The state's published file for this home includes 6 documents with transcribed findings, dated September 16, 2022 to February 20, 2026. 6 of the 6 carry the state's recorded outcome word: “Unfounded” (1), “Unsubstantiated” (5). 6 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 6 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Jul 9, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jun 12, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 20, 2026Unsubstantiated
Allegation investigated: Staff did not provide adequate supervision, resulting in resident sustaining a fracture
Licensing Program Analyst (LPA) Paola Guerrero arrived at the facility to deliver investigative findings. LPA met with Facility Health Services Director and explained the purpose of the visit regarding the allegations listed above. First allegation: Staff did not provide adequate supervision, resulting in resident sustaining a fracture. Regarding the allegation stated above, LPA conducted a review of records pertaining to Resident #1 throughout the review of records LPA discovered that Resident #1 was not classified as a fall-risk. In addition, throughout record review LPA discovered that during Resident #1 fall Resident #1 was assisting Resident 2 in the shower and due to the assistance Resident #1 was providing to Resident #2 led Resident #1 to sustain a fall which resulted in Resident #1 to sustain an elbow fracture. During review of records LPA discovered that Resident # 1 did not have a history of frequent falls. LPA conducted an interview with Facility Health Services Director whthe state’s words, verbatim · CDSS document, Feb 20, 2026 · control 56-AS-20251107091354
Feb 20, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 30, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 20, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 18, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 2, 2024Unsubstantiated
Allegation investigated: Staff does not answer residents' call buttons in a timely manner due to inadequate staffing. Staff does not ensure resident's showering needs are being met. Staff does not ensure resident's restroom needs are being met. Staff is overcharging residents for services not received.
Licensing Program Analyst (LPA) Paola Guerrero conducted an unannounced visit to deliver findings on the allegations listed above. LPA met with Facility Administrator Cheryl Stevenson and explained the purpose of the visit. The investigation consisted of interviews and review of records. First allegation, Staff does not answer residents' call buttons in a timely manner due to inadequate staffing. During interviews and review of records LPA observed Resident#1 history alerts which displayed staff to be answering Resident#1 alerts on a timely manner. In addition, LPA obtained facility roster and observed that facility has adequate staffing for every shift to meet resident’s needs. Second allegation, Staff does not ensure resident's showering needs are being met. During interviews and review of records LPA observed that Resident #1 showering needs are being met. LPA conducted interviews with residents which all stated that their showering needs are being met. Unsubstantiatedthe state’s words, verbatim · CDSS document, Feb 2, 2024 · control 56-AS-20230926082949
Year-by-year trend
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Is Oakmont Of San Antonio Heights licensed?
Yes — Oakmont Of San Antonio Heights is a licensed residential care home for the elderly (RCFE) in Upland (San Bernardino County): California license #366426338, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 140 residents. State records list 14 inspection and complaint documents since 2022; the most recent, a facility evaluation report dated July 9, 2026, appears in the inspection record on this page.
Can Oakmont Of San Antonio Heights care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Oakmont Of San Antonio Heights with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license record140 NON-AMBULATORY, OF WHICH 8 MAY BE BEDRIDDEN. HOSPICE WAIVER WITH TOTAL CARE FOR 14. APPROVED FOR DELAYED EGRESS.
How much does Oakmont Of San Antonio Heights cost?
California's public licensing record does not include Oakmont Of San Antonio Heights's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Bernardino County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Oakmont Of San Antonio Heights accept Medi-Cal or the Assisted Living Waiver?
Oakmont Of San Antonio Heights is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
82 of 140 beds occupied (59%) when the state visited on February 20, 2026. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Oakmont Of San Antonio Heights?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 15 state visits and 14 dated documents since 2022 for Oakmont Of San Antonio Heights; 6 complaint-investigation narratives are transcribed verbatim below. The most recent, dated February 20, 2026, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2026
2024
2023
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 15 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.
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(909) 981-4002Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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