Love And Serenity Of Elk Grove Iii is a residential care home for the elderly (RCFE) in Elk Grove, Sacramento County, California — state license #342700828, with a licensed capacity of 6, listed as closed, change of ownership in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 17 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated July 8, 2025 — published below in full, verbatim and unscored.

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Love And Serenity Of Elk Grove Iii

The state record lists this licence as “Closed, Change of Ownership”. A closed licence cannot admit residents. We keep closed licences published because “is this place licensed?” deserves an honest answer.

The state also licenses a home at this address today: Legacy Lane Senior Living Iii · licence #342701615

No photo on file yet

No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.

Residential care home for the elderly (RCFE) · Small home, 6 residents · Elk Grove, CA · Sacramento County
Closed in state recordWheelchairMemory careHospiceBedridden not on file
No openings reportedBeds change hands in days · we confirm by phone before any referral
License #342700828, held since 2020 · read from the California state record on August 2, 2026 ·See on State Site →
9442 Mazatlan Way · Elk Grove, Sacramento County
Phone
(916) 585-5483
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →

Wheelchair / non-ambulatoryApproved for 6 residents
Dementia / memory careVerified in record
Hospice careApproved for 1 resident
Bedridden careNot on file — ask the home

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

See an error in these clearances? Report it — free →

What the state record says, word for word
AGE RANGE 60 AND OVER. APPROVED FOR 6 NON-AMBULATORY. APPROVED HOSPICEWAIVER FOR 1. BEDROOMS #1,2,3&5 SHALL ONLY BE USED FOR AMBULATORY & NON-AMBULATORY. BEDROOM #4 SHALL ONLY BE USED FOR AMBULATORY.State service designation983 - RCFE / DEMENTIAthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2021, the state has visited this home 19 times and filed 17 documents. The most recent is a facility evaluation report, dated July 8, 2025.

Most recent state visit
July 8, 2025
Occupancy at the October 24, 2024 visit
5 of 6 beds

The state's published file for this home includes 3 documents with transcribed findings, dated March 24, 2022 to October 24, 2024. 3 of the 3 carry the state's recorded outcome word: “Substantiated” (2), “Unsubstantiated” (1). 3 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 3 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 12 of 17 documentsFull record on the state’s site →
20256 state visits · 6 documents
Jul 8, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 8, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Mar 5, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Feb 11, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 23, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 2, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20246 state visits · 6 documents
Nov 21, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 29, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 24, 2024Complaint investigation reportSubstantiated

Allegation investigated: Facility staff are not following facility procedures for resident falls.

On 10/24/24, at 2:30pm, Licensng Program Analyst (LPA) Arvin Villanueva arrived to this facility unannounced to conduct a follow up complaint visit regarding the allegations noted above. LPA met with staff on duty (S1) and stated the purpose of the visit. Allegation: Facility staff are not following facility procedures for resident falls. Throughout this investigation, LPA conducted interviews and record reviews of relevant documents. On 4/25/24, LPA Villanueva interviewed staff member S1, who confirmed that resident R1 was hospitalized on 4/18/24 due to a fall and change in behavior. S1 expressed uncertainty about whether incident reports had been submitted to the Department and noted that he sometimes writes these reports without knowledge of their follow-up. On 8/14/24, S1 detailed the procedures followed when a resident falls, which include assessing the resident, calling 911 if injured, and assisting them back to a chair if uninjured. Substantiatedthe state’s words, verbatim · CDSS document, Oct 24, 2024 · control 27-AS-20240418141213
Sep 20, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Aug 14, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff are not ensuring that resident(s) receive the quality and quantity of food/liquid necessary to meet resident(s) needs while in care.

On 8/14/24, at 10am, Licensing Program Analyst (LPA) arrived at this facility unannounced to conduct a follow up complaint visit regarding the allegation noted above. LPA met with Bianca Castro and stated the purpose of the visit. Present during today's visit were 5 residents in care with 1 staff on duty (S1). This investigation consisted of observatiosn and interviews of both facility staff members and residents in care. Through staff interviews details the facility's approach to food services noting that meals are tailored to meet individual residents' dietary needs. For instance, meals are adjusted for diabetic residents and snacks are provided between meals (around 10:30 AM and 2:00 PM). Staff (S1) emphasized that food preparation is designed to align with residents' preferences and dietary requirements. S1 mentioned that staff prepares surplus food each meal to accommodate additional requests from residents. Although S1 was uncertain about the use of a nutritionist, the general prthe state’s words, verbatim · CDSS document, Aug 14, 2024 · control 27-AS-20240502104559
Jul 18, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations0typical 0
Type B citations4typical 0
Substantiated complaints4typical 0
Total complaints3typical 0
State visits on file19typical 6
“Typical” is the statewide median across the 5,773 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2020.
Year-by-year trend
YearVisitsDocumentsSubstantiated20256602024661202311020223312021110
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

See an error in these counts? Report it — free →

$4,000$6,500 /mo
our estimate — Sacramento County band, market research June 2026; not this home’s quoted price
$3,000 · statewide low$8,000 · statewide high
California’s public record holds no per-home price, so we never invent one.
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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Is Love And Serenity Of Elk Grove Iii licensed?

No — not currently. The CDSS state record checked August 2, 2026 lists Love And Serenity Of Elk Grove Iii in Elk Grove (Sacramento County), California license #342700828, as “Closed, Change Of Ownership, formerly licensed for 6 residents. State records list 17 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated July 8, 2025, appears in the inspection record on this page.

Can Love And Serenity Of Elk Grove Iii care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Love And Serenity Of Elk Grove Iii with clearances for wheelchair / non-ambulatory, dementia / memory care, and hospice care; it does not list bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. APPROVED FOR 6 NON-AMBULATORY. APPROVED HOSPICEWAIVER FOR 1. BEDROOMS #1,2,3&5 SHALL ONLY BE USED FOR AMBULATORY & NON-AMBULATORY. BEDROOM #4 SHALL ONLY BE USED FOR AMBULATORY.

How much does Love And Serenity Of Elk Grove Iii cost?

California's public licensing record does not include Love And Serenity Of Elk Grove Iii's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Sacramento County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Love And Serenity Of Elk Grove Iii accept Medi-Cal or the Assisted Living Waiver?

Love And Serenity Of Elk Grove Iii is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

5 of 6 beds occupied (83%) when the state visited on October 24, 2024. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Love And Serenity Of Elk Grove Iii?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 19 state visits and 17 dated documents since 2021 for Love And Serenity Of Elk Grove Iii; 3 complaint-investigation narratives are transcribed verbatim below. The most recent, dated October 24, 2024, records an allegation the state marked “Substantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

3 transcribed reports on file

2024

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedFacility staff are not following facility procedures for resident falls.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On 10/24/24, at 2:30pm, Licensng Program Analyst (LPA) Arvin Villanueva arrived to this facility unannounced to conduct a follow up complaint visit regarding the allegations noted above. LPA met with staff on duty (S1) and stated the purpose of the visit. Allegation: Facility staff are not following facility procedures for resident falls. Throughout this investigation, LPA conducted interviews and record reviews of relevant documents. On 4/25/24, LPA Villanueva interviewed staff member S1, who confirmed that resident R1 was hospitalized on 4/18/24 due to a fall and change in behavior. S1 expressed uncertainty about whether incident reports had been submitted to the Department and noted that he sometimes writes these reports without knowledge of their follow-up. On 8/14/24, S1 detailed the procedures followed when a resident falls, which include assessing the resident, calling 911 if injured, and assisting them back to a chair if uninjured. SubstantiatedCDSS inspection report, October 24, 2024 · control 27-AS-20240418141213
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff are not ensuring that resident(s) receive the quality and quantity of food/liquid necessary to meet resident(s) needs while in care.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 8/14/24, at 10am, Licensing Program Analyst (LPA) arrived at this facility unannounced to conduct a follow up complaint visit regarding the allegation noted above. LPA met with Bianca Castro and stated the purpose of the visit. Present during today's visit were 5 residents in care with 1 staff on duty (S1). This investigation consisted of observatiosn and interviews of both facility staff members and residents in care. Through staff interviews details the facility's approach to food services noting that meals are tailored to meet individual residents' dietary needs. For instance, meals are adjusted for diabetic residents and snacks are provided between meals (around 10:30 AM and 2:00 PM). Staff (S1) emphasized that food preparation is designed to align with residents' preferences and dietary requirements. S1 mentioned that staff prepares surplus food each meal to accommodate additional requests from residents. Although S1 was uncertain about the use of a nutritionist, the general prCDSS inspection report, August 14, 2024 · control 27-AS-20240502104559

2022

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedDocuments not provided to POA upon request Staff did not notify POA of resident's need for medication refill Staff do not give resident medication timely
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Liecensing Program Analysts (LPA) victoria Brown arrived unannounced on 3/24/22 at 1:00pm to conclude the complaint investigation. LPA met with Lusiana Bulameicavai, Caregiver and stated the purpose of the visit. Regarding allegation, "Documents not provided to POA upon request," the investigation revealed that documents requested by Resident #1's (R1) Responsible Party (RP) such as shower schedule and medication list was not provided upon request or thereafter. Regarding allegation, "Staff did not notify POA of resident's need for medication refill" the investigation revealed that staff stated to R1 that medication had run out instead of informing the Responsible party which was the normal protocol. SubstantiatedCDSS inspection report, March 24, 2022 · control 27-AS-20220110133721

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 19 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
0
typical for this size: 0
Type B citations
4
typical for this size: 0
Substantiated complaints
4
typical for this size: 0
Total complaints
3
typical for this size: 0
State visits on file
19
typical for this size: 6
See the full inspection record on the state's site →
Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(916) 585-5483
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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