Chalet, The is a residential care home for the elderly (RCFE) in Orangevale, Sacramento County, California — state license #342700157, with a licensed capacity of 41, listed as closed, change of ownership in the CDSS record we retrieved August 2, 2026. It appears on the DHCS Assisted Living Waiver participant list checked August 9, 2026, so Medi-Cal may help pay for care services here. California has 24 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated January 28, 2026 — published below in full, verbatim and unscored.
The state record lists this licence as “Closed, Change of Ownership”. A closed licence cannot admit residents. We keep closed licences published because “is this place licensed?” deserves an honest answer.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 27 times and filed 24 documents. The most recent is a facility evaluation report, dated January 28, 2026.
The state's published file for this home includes 12 documents with transcribed findings, dated September 8, 2021 to September 23, 2025. 12 of the 12 carry the state's recorded outcome word: “Substantiated” (1), “Unfounded” (10), “Unsubstantiated” (1). 12 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 12 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Jan 28, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 21, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 15, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 23, 2025Unfounded
Allegation investigated: Staff overcharged resident.
Licensing Program Analyst (LPA) Talwinder Bains arrived at the facility unannounced on 09/23/25 to deliver complaint findings for the above allegations. LPA met with Staff, Flerida Manarang and explained the purpose of the visit. Allegation- Staff overcharged resident. -UNFOUNDED The department conducted record review and interviewed staff and relevant parties to investigate this allegation. Staff interview indicated that the facility charged community fee in the amount of $2000.00 when resident, R1 moved into the facility in August 2023 as R1 was waiting to be enrolled under Assisted Living Waiver Program (ALWP). Furthermore, it was learnt that the facility refunded this amount to R1s responsible party via cashier check on 09/05/25 once R1s responsible party brought this issue to facility’s attention. R1s responsible party confirmed this information to LPA during the complaint investigation and disclosed that this matter has been resolved. Record review verified that the facility refuthe state’s words, verbatim · CDSS document, Sep 23, 2025 · control 59-AS-20250902103551
Sep 23, 2025Unfounded
Allegation investigated: Staff did not ensure that residents have toiletries. Staff provide residents with inadequate meal service. Staff inappropriately restrain residents.
Licensing Program Analyst (LPA) Talwinder Bains arrived at the facility unannounced on 09/23/25 to do complaint investigation for the above allegations. LPA met with Staff, Flerida Manarang and explained the purpose of the visit. Throughout the course of the investigation the department did facility observations and conducted interviews with residents and staff relevant to the complaint allegation. Report continued on LIC 9099-C.... Unfoundedthe state’s words, verbatim · CDSS document, Sep 23, 2025 · control 59-AS-20250919083512
Jul 23, 2025Unfounded
Allegation investigated: Staff do not follow meal menu. Staff provide inadequate meal service. Staff provide inadequate supervision resulting in resident entering other residents’ rooms.
Licensing Program Analyst (LPA) Talwinder Bains arrived at the facility unannounced on 07/23/25 to deliver complaint findings for the above allegations. LPA met with administrator, Maria Susie Dizon, and explained the purpose of the visit. Throughout the course of the investigation the department did facility observations and conducted interviews with residents and staff relevant to the complaint allegation. Report continued on LIC 9099-C.... Unfoundedthe state’s words, verbatim · CDSS document, Jul 23, 2025 · control 59-AS-20250709122929
Jul 23, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 14, 2025Unfounded
Allegation investigated: Staff does not ensure facility elevator is in good repair.
On 07/14/25, Licensing Program Analyst (LPA) Talwinder Bains arrived at the unannounced to do complaint investigation into the allegation listed above and met with administrator, Maria Susie Dizon and explained the reason of today's visit. During the investigation, the Department conducted interviews and reviewed documentation pertinent to the investigation. Based on interviews and records reviewed, the elevator broke on 07/09/25 and facility reached out same day to company who will repair it. Per facility records and interviews, repair company ordered the broken part and elevator was fully fixed on 07/22/25. Although the elevator was temporarily not in service, the plan to get residents downstairs was implemented and therefore the allegation is unfounded, as there was no harm caused to residents in care. Therefore, the allegation is UNFOUNDED. A finding of unfounded means that the allegation is false, could not have happened and/or is without a reasonable basis. Exit interview was conthe state’s words, verbatim · CDSS document, Jul 14, 2025 · control 59-AS-20250709104444
May 14, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 10, 2025Unfounded
Allegation investigated: Staff did not provide responsible party with a refund.
Licensing Program Analyst (LPA) Talwinder Bains arrived at the facility unannounced on 04/10/25 to deliver complaint findings for the above allegation. LPA met with Co-administrator, Suzanne Dizon and explained the purpose of the visit. The department conducted record review, interview with administrator and with witness to investigate this allegation. Record review indicated that resident, R1s responsible party had deposited pre-admission fee of $2250.00 for R1 to move in to the facility around 01/25/25 but R1 was hospitalized on 01/20/25 where passed away on 02/02/25 . R1s family notified the facility regarding R1s death on 02/03/25 and facility refunded $1125.00 to R1s family. During the complaint investigation, administrator’s interview reflected that they attempted to contact R1s family regarding the refund of remainder amount, $1125.00 after 02/03/25 but was not successful. Department was made aware on the complaint opening visit date, 03/27/25 that facility had issued the full rthe state’s words, verbatim · CDSS document, Apr 10, 2025 · control 59-AS-20250326121727
Jan 23, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 8, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 23, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 15, 2024Unfounded
Allegation investigated: Staff did not keep the facility clean and sanitary. Staff did not provide a clean mattress for the resident . Staff illegally evicting resident. Staff threatened to resident in care. Staff do not treat resident with dignity or respect. Staff did not prevent residents from harassing another resident in care.
Licensing Program Analyst (LPA) Talwinder Bains arrived at the facility unannounced on 04/15/24 to deliver complaint findings for the above allegations. LPA met with administrator, Maria Susie Dizon, and explained the purpose of the visit. Throughout the course of the investigation the department did facility observations and conducted interviews with residents and staff relevant to the complaint allegation. Report continued on LIC 9099-C.... Unfoundedthe state’s words, verbatim · CDSS document, Apr 15, 2024 · control 59-AS-20240208124237
Apr 15, 2024Unfounded
Allegation investigated: Staff are not providing adequate food service for residents.
Licensing Program Analyst (LPA) Talwinder Bains arrived at the facility unannounced on 04/15/24 to deliver complaint findings for the above allegation. LPA met with administrator, Maria Susie Dizon, and explained the purpose of the visit. Staff are not providing adequate food service for residents.-UNFOUNDED An investigation has been conducted regarding the above allegation. LPA observed the facility food supply as well as interviewed residents regarding the food service. Based on observation and interviews, the facility keeps the required amount of food supply in the facility. Additionally, resident interviews indicated that residents are satisfied with the food service at the facility and feel that they have enough food to eat at every meal therefore the allegation above is UNFOUNDED. This agency has investigated this complaint. We have found the complaint was UNFOUNDED, meaning that the allegation is false, could not have happened, and/or is without a reasonable basis. Exit interviethe state’s words, verbatim · CDSS document, Apr 15, 2024 · control 59-AS-20240216085138
Jan 30, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 24, 2024Unfounded
Allegation investigated: HVAC system not working.
Licensing Program Analyst (LPA) Talwinder Bains arrived at the facility unannounced on 01/24/24 to open the 10 day complaint investigation into the above allegation. LPA met with administrator, Maria Susie Dizon, and explained the purpose of the visit. LPA arrived and toured the facility and observed all the vents for the heating and cooling system. All the vents were operational. Checked all the rooms and all vents were working as well. LPA did not observe anything in disrepair. Administrator stated no one has reported issues with the air conditioner or any appliance in the facility. LPA interviewed 2 staff and 3 residents. Based on this information, the above allegation ‘HVAC system not working’ was found to be UNFOUNDED. The department has found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. A copy of this report has been provided to the facility. No citations have been issued during today's visithe state’s words, verbatim · CDSS document, Jan 24, 2024 · control 59-AS-20240119105642
Oct 4, 2023Substantiated
Allegation investigated: Staff do not provide assistance in a timely manner.
On 10/04/23, LPA Bains came to the facility to do complaint investigation on above allegation. LPA was screened upon entry including temparature. LPA met with administrator, Maria Susie Dizon and explained the purpose of the visit. Throughout the course of the investigation the department did facility observations and conducted interviews with residents and staff relevant to the complaint allegation. Report continued on LIC 9099-C Substantiatedthe state’s words, verbatim · CDSS document, Oct 4, 2023 · control 59-AS-20231003115708
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Is Chalet, The licensed?
No — not currently. The CDSS state record checked August 2, 2026 lists Chalet, The in Orangevale (Sacramento County), California license #342700157, as “Closed, Change Of Ownership”, formerly licensed for 41 residents. State records list 24 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated January 28, 2026, appears in the inspection record on this page.
Can Chalet, The care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Chalet, The with clearances for wheelchair / non-ambulatory, dementia / memory care, and hospice care; it does not list bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordLICENSED TO SERVE AGES 60 AND OVER. APPROVED FOR 15 AMBULATORY AND 26 NON-AMBULATORY FOR A TOTAL OF 41 RESIDENTS. SECOND FLOOR APPROVED FOR AMBULATORY AND UP TO SIX (6) NON-AMBULATORY RESIDENTS. APPROVED HOSPICE WAIVER FOR 10.
How much does Chalet, The cost?
California's public licensing record does not include Chalet, The's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Sacramento County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Chalet, The accept Medi-Cal or the Assisted Living Waiver?
Yes — Medi-Cal can help pay for care at Chalet, The through California's Assisted Living Waiver (ALW): the home appears on the Department of Health Care Services participant list checked August 9, 2026. The waiver pays for assisted-living care services — not room and board — for eligible Medi-Cal members, and each home takes a limited number of waiver residents, so ask the home about a current ALW opening.
Medi-Cal / ALW homes in Sacramento County →Assisted living on Medi-Cal in California →See the DHCS list →
25 of 41 beds occupied (61%) when the state visited on September 23, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Chalet, The?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 27 state visits and 24 dated documents since 2021 for Chalet, The; 12 complaint-investigation narratives are transcribed verbatim below. The most recent, dated September 23, 2025, records an allegation the state marked “Unfounded”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2025
2024
2023
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 27 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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