Caleo Bay Alzheimer's Special Care Center

Licensing Program Analyst (LPA) Janira Arreola, conducted an unannounced visit to the facility in order to deliver findings for the above allegations. LPA met with Executive Director, Maria Arriaga, who was informed of the purpose of the visit. The investigation consisted of LPA conducted interviews and conducted records review. It was alleged “Staff did not provide adequate supervision resulting in resident wandering away from the facility”. It was alleged on 08/06/2021 Resident #1 (R1) had wandered away from the facility and was found in the parking lot two (2) hours later. Substantiated— CDSS inspection report, January 23, 2025 · control 18-AS-20220914185645

Licensing Program Analyst (LPA) Javina George made an unannounced visit to the facility to commence a complaint investigation in regards to the allegation noted above. LPA met with Executive Director Maria Arriaga and explained the purpose of the visit. The allegation was investigated, and the investigation consisted of observations, interviews and records review. It was alleged that on or around 12/01/23, Staff #1 (S1) had grabbed Resident #1 (R1)s arm, and pulled out a chunk of R1's hair. R1 was observed to have marks on their right forearm that were red in color and estimated to have been 1-1.5 inches in size. LPA reviewed documentation (photos) of R1 that revealed that R1 did in fact had a chunk of hair measuring an estimated 1.5 inches wide of hair that fell out, when Exectuive Director Maria observed for R1s hair to be sticking up, and when Maria went to pat R1's hair down, the chuck of hair fell out. LPA observed for R1 to already have a bald spot in the middle of their head, anRead the full finding— CDSS inspection report, December 7, 2023 · control 18-AS-20231204124643

Licensing Program Analyst (LPA) Javina George made an unannounced visit to the facility to commence a complaint investigation in regards to the allegation noted above. LPA met with Maria Arriaga, Executive Director and explained the purpose of the visit and the elements of the allegation. The allegation was investigated, the investigation consisted of observations, interviews and a review of records. It was alleged that facility staff did not assist resident with meals as needed. On or around 06/20/23, Resident #1 (R1) sustained an injury while at the facility. Per a review of the facility's progress notes, R1 would not eat at times due to reporting being and observed to be in pain or not feeling well. An additional assessment dated 06/26/23 conducted by facility staff notes R1 to need/receive standby assistance and monitoring due to resistance eating or swallowing difficulties. Prior to the injury, R1 would normally eat their meals in the back dining room, which has increased supervisRead the full finding— CDSS inspection report, October 19, 2023 · control 18-AS-20231012144558

On 9/29/2023, Licensing Program Analyst (LPA) Janira Arreola, conducted an unannounced visit to the facility in order to conduct further investigation into the above allegations. LPA met with Executive Director, Maria Arriaga, who was informed of the purpose of the visit. Regarding “Staff did not safeguard resident's personal items”, it was alleged that the R1’s clothing was misplaced. LPA reviewed R1’s personal property form which stated “declined to file”. According to the admission agreement signed by R1, the facility waives responsibility if the resident uses the laundry equipment at the facility. According to staff and responsible party interviews, the resident was utilizing the facility laundry equipment at this time. Therefore, the allegation is unsubstantiated. An exit interview was conducted with Executive Director, Maria Arriaga where this report was reviewed and provided to them. UnsubstantiatedRead the full finding— CDSS inspection report, September 29, 2023 · control 18-AS-20220914185645

Licensing Program Analyst (LPA) Janira Arreola conducted an unannounced visit to the facility in order to deliver findings on the above allegations. LPA met with Executive Director, Maria Arriaga, who was informed of the purpose of the visit. During the course of the investigation, the department conducted interviews, records reviews and toured the facility. Regarding allegation, “Resident sustained a fractured femur as a result of staff neglect.” It was alleged that Resident #1 (R1) had sustained a femoral fracture at the facility on or around 09/06/2022, and that the injury was caused by caregivers at the facility. Hospital records note R1 was transported to the hospital on 09/09/2022. Radiology Report dated 9/9/2022, revealed R1 was diagnosed with a Displaced Intertrochanteric Fracture of the Right Femur. SubstantiatedRead the full finding— CDSS inspection report, September 12, 2023 · control 18-AS-20220914185645

Licensing Program Analyst (LPA) Jesse Gardner conducted an unannounced complaint visit to deliver the findings of the above allegation. LPA met with Community Development Director Anthony Aniasco and conducted a tour of the facility. The Department's investigation included interviews with staff and residents and a review of facility documentation. Staff who were interviewed denied causing injury or having knowledge of anyone else causing injuries to Resident One (R1). Interviews with facility residents were attempted but due to cognitive impairment, interviews were unattainable. UnsubstantiatedRead the full finding— CDSS inspection report, November 9, 2022 · control 18-AS-20220214132232

On today's date, Licensing Program Analyst (LPA) Crystal Colvin arrived at the facility unannounced for the purpose of initiating an investigation with the above allegation. LPA Colvin met with Adminsitrator Maria Arruaga and informed her of the purpose of today's inspection. Below is a summary of the findings of the investigation: Regarding allegation “Staff illegally evicted resident”: LPA Colvin interviewed Administrator Arruaga and reviewed relevant records to the allegation, such as an email from the Administrator dated 9/14/22, which was the facility's Termination Notice to resident (R1)'s family. The notice states "We became aware that we can no longer meet his needs at Caleo Bay.....Discharge from Caleo Bay will be effective today". LPA Colvin additionally observed staff charting for 9/14/22 memorilizing the same notice. Administrator Arrugua additionally attached the first nine pages of the signed Admissions Agreement in the email. LPA Colvin reviewed this same Admissions AgreRead the full finding— CDSS inspection report, September 15, 2022 · control 18-AS-20220914185645