Winter Woods Cottages is a residential care home for the elderly (RCFE) in Riverside, Riverside County, California — state license #336412425, with a licensed capacity of 23, listed as closed, change of ownership in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 13 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated January 2, 2026 — published below in full, verbatim and unscored.
The state record lists this licence as “Closed, Change of Ownership”. A closed licence cannot admit residents. We keep closed licences published because “is this place licensed?” deserves an honest answer.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2022, the state has visited this home 14 times and filed 13 documents. The most recent — a complaint investigation report on January 2, 2026 — closed with the state’s outcome word: “Unsubstantiated.”
The state's published file for this home includes 6 documents with transcribed findings, dated August 18, 2023 to January 2, 2026. 6 of the 6 carry the state's recorded outcome word: “Substantiated” (2), “Unfounded” (1), “Unsubstantiated” (3). 6 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 6 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Jan 2, 2026Unsubstantiated
Allegation investigated: Staff yelled at a resident in care. Staff punished a resident in care. Staff did not administer medication to a resident in care.
On 01/02/2026, Licensing Program Analyst (LPA) Deborah Lee conducted a follow-up investigation to determine findings of the above-mentioned allegations. The investigation consisted of the following: On 09/19/2024, Licensing Program Analyst (LPA) Janira Arreola conducted an initial visit to facility to investigate allegations listed above. During the visit, the LPA conducted review of records, obtained and requested copies of pertinent documents. At time of visit, it was determined that further investigation is needed before determining the findings. On 01/02/2026, Licensing Program Analyst (LPA) Deborah Lee conducted a follow-up investigation and attempted to contact the reporting party for an interview. However, LPA was unable to interview the reporting party. Page 1 of 2 Unsubstantiatedthe state’s words, verbatim · CDSS document, Jan 2, 2026 · control 18-AS-20240910221730
Aug 18, 2025Unsubstantiated
Allegation investigated: Staff are yelling in the presence of residents. Staff did not ensure medications are inaccessible to residents in care Staff did not keep facility free of clutter. Staff did not ensure facility is kept in good repair. Staff did not ensure facility is kept clean. Staff did not ensure food being served is of quality. Facility is not storing an adequate amount of toiletries. Staff did not ensure residents rooms have lamps. Staff did not keep facility free of pests.
On August 18, 2025, Licensing Program Analyst (LPA), Venus Mixson arrived unannounced at the facility to deliver the finding pertaining to the listed allegations, met with the Administrator, Eufemia Cacdac. During the investigation, LPA's conducted interviews, record reviews, and made observations pertaining to the listed allegations. On September 16, 2024, Community Care Licensing received a complaint alleging Staff are yelling in the presence of residents, Staff did not keep facility free of clutter, Staff did not ensure facility is kept in good repair, Staff did not ensure facility is kept clean, Staff did not ensure food being served is of quality, and Staff did not keep facility free of pests, and Staff did not ensure medications are inaccessible to residents in care. Regarding the allegation, Staff are yelling in the presence of residents, it was reported Unsubstantiatedthe state’s words, verbatim · CDSS document, Aug 18, 2025 · control 18-AS-20240916215504
Aug 14, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 24, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 6, 2024Unfounded
Allegation investigated: Staff does not provide resident food options resulting in resident not eating. Facility does not provide activities for residents. Facility does not have hot water.
On September 06, 2024, Licensing Program Analyst (LPA), Venus Mixson arrived unannounced at the facility to deliver the finding pertaining to the listed allegations, met with the Administrator, Eufemia Cacdac. LPA Mixson introduced herself and stated the purpose of the visit. On September 04, 2024, Community Care Licensing received information stating Staff does not provide resident food options resulting in resident not eating, Facility does not provide activities for residents; and Facility does not have hot water. It was reported that resident is refusing to eat and has not eaten since 08/26/2024, because R1 does not like the food options. It was also reported that there is no access to hot water for bathing. Additionally, it was reported that R1 has a lack of opportunity for socialization. Unfoundedthe state’s words, verbatim · CDSS document, Sep 6, 2024 · control 18-AS-20240904090735
Sep 6, 2024Unsubstantiated
Allegation investigated: Staff speaks inappropriately to resident in care.
On September 06, 2024, Licensing Program Analyst (LPA), Venus Mixson conducted a visit to the facility and met with The Administrator, Eufemia Cacdac. The visit was conducted to provide the findings for the investigation pertaining to the listed allegations. During the investigation, LPA conducted interviews with staff, residents, and additional witnesses. The LPA reviewed pertinent documentation and made observations regarding the listed allegations. The LPA was unable to interview Resident Number 1 (R1), due to resident relocating and not providing forwarding information. Additional attempts were made to contact R1 but were unsuccessful. On May 30, 2024, Community Care Licensing received a complaint alleging a Staff speaks inappropriately to resident in care. It was reported that R1 was admitted to Riverside Community Hospital on 5/29/24 due to chest pain and that R1 has been experiencing "verbal abuse" by an unnamed female staff member. It was not reported what was said and R1 did nthe state’s words, verbatim · CDSS document, Sep 6, 2024 · control 18-AS-20240530132339
Aug 23, 2024Substantiated
Allegation investigated: Staff are mishandling the resident's medication
On 8/23/2024, Licensing Program Analyst (LPA), Janette Romero arrived unannounced to investigate the allegation listed above. LPA met with Administrator, Eufemia Cacdac who was informed of the purpose of the visit. During today's visit, LPA toured the facility, conducted interviews and obtained copies of pertinent records. It was alleged the facility changed pharmacies resulting in Resident 1 (R1) not having their medication from 8/16/2024 to 8/19/2024. LPA reviewed R1's physician's report dated 8/16/19 which indicates R1 does not have the capacity to manage their own medications. LPA contacted the current pharmacy servicing the facility and was able to identify R1's medication in question based on the alleged incident dates. LPA contacted the pharmacy that was previously servicing the facility and they reported they dispensed R1's medication in question on 7/16/2024 to last them until 8/13/2024. Substantiatedthe state’s words, verbatim · CDSS document, Aug 23, 2024 · control 18-AS-20240819001722
May 20, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 6, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 4, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 18, 2023Substantiated
Allegation investigated: Facility staff use a lock on resident's bedroom door
Licensing Program Analyst (LPA), Stephanie Martinez, conducted an unannounced visit to the facility to start the investigation into the above allegation. The LPA met with Administrator, Eufemia Cacdac, and informed her of the purpose for her visit. A report was received by the Department alleging a lock was observed to be installed on the bedroom door of Resident One (R1). The LPA conducted staff/resident interviews, reviewed records, and collected relevant documentation. An inspection of R1's bedroom revealed two exit doors are available in R1's bedroom. Neither door was observed to have any lock installed; however, one door to R1's bedroom that leads into the facility dining area was observed to have holes on the door and wall. Four interviews revealed a hook and eye latch were placed on the bedroom door of R1. One interview revealed the resident could not exit their bedroom in or around August 2023 using the same door. This poses an immediate threat to the health, safety and personathe state’s words, verbatim · CDSS document, Aug 18, 2023 · control 18-AS-20230814143626
Aug 18, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
Free for families · We never sell your information · Homes never pay to appear, and rankings are never affected by fees.
No Google listing is on file for this home. When one exists, its rating, review themes, and hours appear here — attributed to Google, never blended with the state record, and never part of how we rank homes.
This home hasn’t added its own details yet. When the operator claims this page, their photos, tour video, activities, languages, and staffing answers appear here — always labeled as theirs, never blended with the state record. Operators: claim your home, free →
Claim your home → · See something wrong? → · How we source every fact →
Is Winter Woods Cottages licensed?
No — not currently. The CDSS state record checked August 2, 2026 lists Winter Woods Cottages in Riverside (Riverside County), California license #336412425, as “Closed, Change Of Ownership”, formerly licensed for 23 residents. State records list 13 inspection and complaint documents since 2022; the most recent, a complaint investigation report dated January 2, 2026, was marked “Unsubstantiated” by the state.
Can Winter Woods Cottages care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Winter Woods Cottages with clearances for wheelchair / non-ambulatory and hospice care; it does not list dementia / memory care and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license record23 NON-AMBULATORY. HOSPICE WAIVER FOR 4.
How much does Winter Woods Cottages cost?
California's public licensing record does not include Winter Woods Cottages's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Riverside County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Winter Woods Cottages accept Medi-Cal or the Assisted Living Waiver?
Winter Woods Cottages is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
0 of 0 beds occupied (0%) when the state visited on January 2, 2026. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Winter Woods Cottages?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 14 state visits and 13 dated documents since 2022 for Winter Woods Cottages; 6 complaint-investigation narratives are transcribed verbatim below. The most recent, dated January 2, 2026, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2026
2025
2024
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 14 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
You can call them yourself, anytime — you never have to go through us.
(951) 682-4198Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
Operate this home? The record above comes from California's public licensing data. You can respond or correct it — free. Claim your home — free →
See something wrong? Report an error — free → · How we source every fact →
This page is generated from CDSS Community Care Licensing public records. How we build these pages →
Do you run Winter Woods Cottages? Claim this listing — free — add photos, activities, languages, and today’s availability.