Manzanita Village At Rancho Belago is a residential care home for the elderly (RCFE) in Moreno Valley, Riverside County, California — state license #331881349, licensed for 150 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It appears on the DHCS Assisted Living Waiver participant list checked August 9, 2026, so Medi-Cal may help pay for care services here. California has 29 dated inspection and complaint documents on file for this home going back to 2023, the most recent dated February 10, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2023, the state has visited this home 37 times and filed 29 documents. The most recent is a complaint investigation report, dated February 10, 2026.
The state's published file for this home includes 11 documents with transcribed findings, dated April 18, 2023 to December 17, 2025. 11 of the 11 carry the state's recorded outcome word: “Substantiated” (1), “Unfounded” (1), “Unsubstantiated” (9). 11 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 11 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Feb 10, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 30, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 30, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 9, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 30, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 22, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 17, 2025Unsubstantiated
Allegation investigated: Facility is not staffed to meet residents needs Staff are not adhering to hygiene measures with resident's food Facility does not have a menu
On December 17, 2025, the Department of Social Services staff conducted an unannounced visit to this facility to continue investigation of the above allegations and to deliver findings. The Department was met by Brook Abrego-Huerta Administrator and the purpose of the visit was explained. Investigation consisted of the following: On May 1, 2024, the Department conducted an unannounced initial visit to the facility to investigate the complaint allegations mentioned above. During the visit, it was determined that the complaint required further investigation. On December 16, 2025, the Department requested and obtain the following documents: Staff schedule (dated: December 2025, May 2024), client roster (dated 12/16/25) Riverside County food handlers certificates for staff with the following expiration dates: 12/3/27, 11/18/27, 11/26/27, 11/6/27), Facility Menu (dated 12/14-12/20/2025). The Department conduct interviews with Administrator (A1), 5 staff (S1-S5), 4 residents (R1-R4). On Decethe state’s words, verbatim · CDSS document, Dec 17, 2025 · control 18-AS-20240422101017
Dec 17, 2025Unsubstantiated
Allegation investigated: Staff are not properly supervising a resident who is a fall risk
On December 17, 2025, Licensing Program Analyst (LPA), Venus Mixson arrived unannounced at the facility and met with the Licensee, Brooke Huerta. LPA explained the reason for the visit was to provide findings for the complaint investigation. During the investigation, LPA conducted interviews, record reviews, and made observations pertaining to the listed allegation. On July 22, 2025, Community Care Licensing received a complaint alleging staff are not properly supervising a resident who is fall risk. It was reported that Resident #1 (R1) is not being properly supervised because on July 21, 2025, the First Responders/ Emergency Services were called out twice within three hours on the same day. R1 had an unwitnessed fall, but there were no observable injuries and they did not complain of any pain. Information obtained from interview with Administrator; Brooke Huerta, indicated the facility staff are providing adequate supervision. Furthermore, Administrator specified that staff followedthe state’s words, verbatim · CDSS document, Dec 17, 2025 · control 18-AS-20250722121432
Dec 16, 2025Unsubstantiated
Allegation investigated: Staff are not able to meet the needs of residents in care due to staff shortage.
On December 16, 2025, the Department of Social Services staff conducted an unannounced visit to this facility to continue investigation of the above allegations and to deliver findings. The Department was met by Brook Abrego-Huerta Administrator and the purpose of the visit was explained. Investigation consisted of the following: On August 26, 2025, the Department conducted an unannounced initial visit to the facility to investigate the complaint allegations mentioned above. During the visit, it was determined that the complaint required further investigation. On December 16, 2025, the Department requested and obtain the following documents: Staff schedule (dated: December 2025, May 2024), client roster (dated 12/16/25) Riverside county food handlers certificates for staff with the following expiration dates: 12/3/27, 11/18/27, 11/26/27, 11/6/27), Facility Menu (dated 12/14-12/20/2025). the Department conduct interviews with Administrator (A1), 5 staff (S1-S5) 4 residents (R1-R4) Pagethe state’s words, verbatim · CDSS document, Dec 16, 2025 · control 18-AS-20240507160515
Dec 11, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 24, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 28, 2025Unsubstantiated
Allegation investigated: Resident billing statement does not clearly state charges. Staff are not providing services agreed upon in the resident's Admission Agreement.
On 10/28/2025, Licensing Program Analyst (LPA) Antonine Richard conducted a subsequent visit to gather information and deliver findings regarding the above allegations. LPA met with Anna Martinez, Assistant Executive Director, and the purpose of the visit was explained. LPA was granted entry to the facility. The investigation included the following: On 10/27/2025, LPA Richard reviewed and obtained the Residents' Roster (dated 07/11/2025), the Staff Roster (dated 06/25/2025), the Admission Agreement for Resident #1 (R1), the billing statement for R1 (dated 05/28/2024), the Medication Administration Record (MAR) (dated October 2025) for residents #2-6, and the Physician Report for residents #2-6. LPA interviewed the Assistant Executive Director (AED), Med Tech (MT), the Dining Services Manager (DSM), two staff members (S1-S2), and five residents (R2-R6). The facility's weekly menu and the optional menu (dated October 26 through November 1, 2025) were also reviewed. A copy of the beauticithe state’s words, verbatim · CDSS document, Oct 28, 2025 · control 18-AS-20230411113844
Oct 28, 2025Unsubstantiated
Allegation investigated: Staff are not providing medications as prescribed to resident (s) in care. Facility staff are dispensing medications in care without a prescription. Facility did not provide proper notification to authorized representative for fee increase.
On 10/28/2025, Licensing Program Analyst (LPA) Antonine Richard conducted a subsequent visit to gather information and deliver findings regarding the above allegations. LPA met with Anna Martinez, Assistant Executive Director, and the purpose of the visit was explained. LPA was granted entry to the facility. The investigation included the following: On 10/27/2025, LPA Richard reviewed and obtained the Residents' Roster (dated 07/11/2025), the Staff Roster (dated 06/25/2025), the Admission Agreement for Resident #1 (R1), the billing statement for R1 (dated 05/28/2024), the Medication Administration Record (MAR) (dated October 2025) for residents #1-5, and the Physician Report for residents #1-5. LPA interviewed the Assistant Executive Director (AED), Med Tech (MT), the Dining Services Manager (DSM), two staff members (S1-S2), and five residents (R1-R5). The facility's weekly menu and the optional menu (dated October 26 through November 1, 2025) were also reviewed. A copy of the beauticithe state’s words, verbatim · CDSS document, Oct 28, 2025 · control 18-AS-20230306145647
Oct 27, 2025Unsubstantiated
Allegation investigated: Facility has insufficient staffing to meet residents' needs. Staff failed to provide adequate food service.
On 10/27/2025, Licensing Program Analyst (LPA) Antonine Richard conducted a subsequent visit to gather information and deliver findings regarding the above allegations. LPA met with Anna Martinez, Assistant Executive Director, and the purpose of the visit was explained. LPA was granted entry to the facility. The Investigation consisted of the following: On 10/27/2025, LPA Richard reviewed and obtained the Residents' Roster (dated 07/11/2025), the Staff Roster (dated 06/25/2025), Medication Administration Record (MAR) (dated October 2025) for residents #1-5, and the Physician Report for Residents #1-5. LPA interviewed the Assistant Executive Director (AED), Med Tech (MT), the Dining Services Manager (DSM), two staff members (S1-S2), and five residents (R1-R5). The facility's weekly menu and the optional menu (dated October 26th through November 1st, 2025). Report Continued on LIC9099C Unsubstantiatedthe state’s words, verbatim · CDSS document, Oct 27, 2025 · control 18-AS-20230306151448
Oct 21, 2025Substantiated
Allegation investigated: Staff did not respond to the resident’s calls for assistance in a timely manner
On 10/21/2025, Licensing Program Analyst (LPA) Valerie Flores conducted an unannounced visit to the facility for the purpose of delivering an investigative finding into the allegation listed above. LPA met with Executive Director, Brooke Huerta, and explained to Anna the purpose of the visit. The investigation consisted of interviews and records review. Information received alleged that facility staff did not respond to residents calls for assistance in a timely manner. Records review conducted of the facility’s signaling system logged from April 11, 2023 to April 18, 2023 detailed numerous incidents of residents waiting approximately 20 minutes to 65 minutes until care staff arrived to assist the resident. Interviews conducted with residents divulged that the facility was experiencing a shortage of staff resulting in a delay of when residents would receive assistance. (Continue to LIC9099C...) Substantiatedthe state’s words, verbatim · CDSS document, Oct 21, 2025 · control 18-AS-20230412124717
Sep 5, 2025Unfounded
Allegation investigated: Facility did not administer medication as prescribed
THIS DOCUMENT WAS AMENDED On September 11, 2025, Licensing Program Analyst (LPA), Venus Mixson arrived unannounced at the facility and met with the Licensee, Brooke Huerta. LPA explained the reason for the visit was to provide findings for the complaint investigation. During the investigation, LPA conducted interviews, record reviews, and made observations pertaining to the listed allegation. On April 02, 2025, Community Care Licensing received a complaint alleging facility staff did not administer medication as prescribed. It was reported that once Resident #1 relocated from the facility, R1 was given 13 unopen boxes of eye drops, causing concern that the medication was not being distributed as described. Information obtained from interview with Licensee, Brooke Huerta, denied the allegation that R1 was not being prescribed their medication. It was reported that the medication was provided in singular doses. Licensee indicated that R1 did not miss any prescriptions, which would be revthe state’s words, verbatim · CDSS document, Sep 5, 2025 · control 18-AS-20250402160033
Aug 19, 2025Unsubstantiated
Allegation investigated: Facility staff was negligent in resident's death
On 8/19/2025, Licensing Program Analyst (LPA) Valerie Flores arrived at the facility unannounced for the purpose of delivering findings of the listed allegations. LPA Flores met with Assistant Director, Anna Martinez, and a tour of the facility was conducted. On 4/12/2023, Community Care Licensing (CCL) received a complaint alleging facility staff was negligent in resident's death. Information obtained through interviews revealed staff attempted to assist Resident #1 (R1) with showering, while doing so R1 became agitated, R1’s agitation is related to R1s cognitive impairment which became noticeable after a change in R1s medication. This is consistent with Needs/Service Plan-File Review. According to information obtained R1 did not want to shower. Staff would assist R1’s showering needs during the evening for R1 to be presentable at church services, at the request of R1’s Responsible party. R1’s shower schedule would vary depending on R1’s mood. R1’s agitation increased, and staff attemthe state’s words, verbatim · CDSS document, Aug 19, 2025 · control 18-AS-20241016142418
May 27, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 20, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 24, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 22, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 22, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 5, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 10, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 11, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 5, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Mar 8, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 17, 2023Unsubstantiated
Allegation investigated: Staff refused to accept resident back into care following a hospitalization Staff failed to ensure communication from resident's representative was answered promptly
Licensing Program Analyst (LPA), Stephanie Martinez, conducted an unannounced visit to the facility to investigate the above allegations. The LPA met with Brooke Abrego-Huerta, Executive Director (ED), and informed her of the purpose for her visit. The investigation included staff interviews, records review, and records collection. An allegation was received by the Department alleging facility staff were not permitting Resident One (R1) to return to the facility following a planned hospitalization on August 15, 2023. The LPA spoke with Brooke, ED, who reported R1's return to the facility was not denied. Brook reported the facility recommended R1 be transferred to a skilled nursing facility in order for the resident to heal appropriately following their hospitalization. Staff interviews reported a call was received on August 14, 2023 from a representative of the medical center where R1 was hospitalized. It was reported the representative inquired if R1 would be returning to the facilitythe state’s words, verbatim · CDSS document, Aug 17, 2023 · control 18-AS-20230815150547
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Is Manzanita Village At Rancho Belago licensed?
Yes — Manzanita Village At Rancho Belago is a licensed residential care home for the elderly (RCFE) in Moreno Valley (Riverside County): California license #331881349, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 150 residents. State records list 29 inspection and complaint documents since 2023; the most recent, a complaint investigation report dated February 10, 2026, appears in the inspection record on this page.
Can Manzanita Village At Rancho Belago care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Manzanita Village At Rancho Belago with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER; APPROVED FOR CAPACITY OF 125 NON-AMBULATORY OF WHICH 12 MAY BE BEDRIDDEN; APPROVED HOSPICE WAIVER FOR 20 RESIDENTS.
How much does Manzanita Village At Rancho Belago cost?
California's public licensing record does not include Manzanita Village At Rancho Belago's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Riverside County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Manzanita Village At Rancho Belago accept Medi-Cal or the Assisted Living Waiver?
Yes — Medi-Cal can help pay for care at Manzanita Village At Rancho Belago through California's Assisted Living Waiver (ALW): the home appears on the Department of Health Care Services participant list checked August 9, 2026. The waiver pays for assisted-living care services — not room and board — for eligible Medi-Cal members, and each home takes a limited number of waiver residents, so ask the home about a current ALW opening.
Medi-Cal / ALW homes in Riverside County →Assisted living on Medi-Cal in California →See the DHCS list →
124 of 125 beds occupied (99%) when the state visited on December 17, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Manzanita Village At Rancho Belago?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 37 state visits and 29 dated documents since 2023 for Manzanita Village At Rancho Belago; 11 complaint-investigation narratives are transcribed verbatim below. The most recent, dated December 17, 2025, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2025
2023
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 37 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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