Highgate Senior Living-temecula is a residential care home for the elderly (RCFE) in Temecula, Riverside County, California — state license #331800160, licensed for 99 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 17 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated January 26, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 19 times and filed 17 documents. The most recent is a facility evaluation report, dated January 26, 2026.
The state's published file for this home includes 9 documents with transcribed findings, dated August 16, 2021 to October 16, 2025. 9 of the 9 carry the state's recorded outcome word: “Substantiated” (3), “Unfounded” (2), “Unsubstantiated” (4). 9 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 9 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Jan 26, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 16, 2025Substantiated
Allegation investigated: Staff did not consult responsible party regarding a resident's care Staff do not distribute resident's medication as prescribed
Licensing Program Analyst (LPA) Mary Flores conducted an unannounced subsequent complaint investigation visit regarding the above allegation. LPA met with Melissa Villafana and explained the reason for the visit. The investigation consisted of the following: On 11/22/22 LPA Nwogene conducted an initial complaint investigation visit. On 10/13/25 LPA contacted facility’s administrator and requested copies of resident #1(R1)’s physician’s report, needs and care plan, emergency and information sheet, vaccine records, facility’s mitigation plan and infection control plan. On 10/14/25 LPA Flores conducted interviews with 5 staff over the phone. On 10/16/25 LPA Flores conducted interviews with 8 residents and reviewed medication for 9 residents and collected the documents previously requested, admission agreement, medication records for August – November of 2022, and chart notes for September – November 2022 for R1. LPA delivered findings. (CONTINUED ON LIC 9099C) Substantiatedthe state’s words, verbatim · CDSS document, Oct 16, 2025 · control 18-AS-20221117103535
Apr 10, 2025Unsubstantiated
Allegation investigated: Resident not assisted with the administration of medication. Food service inadequate. The resident contract is not adhered to.
Licensing Program Analyst (LPA) Mary Rico conducted an unannounced visit to investigate and deliver findings on the allegations listed above. LPA met with Assisted Living Coordinator (ALC), Melissa Villafana and explained the purpose of the visit. The investigation consisted of staff interviews, resident interviews, record review and facility tour. For the allegation, Resident not assisted with the administration of medication. During staff interview, 6 out of the 6 staff informed LPA that residents are assisted with their medication. During resident interviews, 4 out of the 7 residents stated staff will assist with their medications. In addition, 3 out of the 7 residents stated they manage their own medications. During medication audit, LPA Rico verify resident’s medication have been dispense properly along with documentation. Unsubstantiatedthe state’s words, verbatim · CDSS document, Apr 10, 2025 · control 18-AS-20210203142919
Jan 22, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 16, 2024Unfounded
Allegation investigated: Staff are not administering medication(s) to resident according to physicians instructions.
On 12/16/2024, Licensing Program Analyst (LPA), Janette Romero arrived unannounced to deliver investigative findings regarding the allegation listed above. LPA met with Administrator, Ricardo Gomez who was informed of the purpose of the visit. It was alleged on 8/6/2024 Resident 1 (R1) was prescribed a medication by a physician and the facility refused to administer it due to R1’s Power of Attorney (POA) agent instructing staff to not administer the medication. LPA reviewed R1’s Physician’s Report (LIC 602A) dated 2/1/24, indicating R1 exhibits confusion and is unable to communicate their needs or manage their own medication. LPA reviewed the durable POA for healthcare signed on 8/5/2020 granting R1’s POA agent the power to make decisions relating to medical treatment including medication. Unfoundedthe state’s words, verbatim · CDSS document, Dec 16, 2024 · control 18-AS-20240809151239
Sep 25, 2024Unfounded
Allegation investigated: Staff does not ensure bedroom door for resident is in good repair
On 9/25/2024, Licensing Program Analyst (LPA) Janette Romero made an unannounced visit to investigate the allegation listed above. LPA met with Administrator, Ricardo Gomez, Maintenance Manager, Daryl Wilkes, and Health Director (HD), Susanne Larson who were all informed of the purpose of the visit. It was alleged Resident 1's (R1's) bedroom door knob is in disrepair as keys are unable to unlock R1's door from the outside. During today's visit, LPA toured the facility, conducted interviews, and obtained copies of pertinent records. LPA was informed residents have a key to unlock their room from the outside and authorized personnel, such as caregivers, have master keys to open resident rooms from the outside as well. LPA toured R1's room and observed R1's bedroom door knob has a turn button on the inside and requires a keyed entry from the outside. LPA observed R1 physically use their key to unlock their bedroom door from the outside without any issues. R1 was interviewed and reported tthe state’s words, verbatim · CDSS document, Sep 25, 2024 · control 18-AS-20240923085515
Aug 16, 2024Substantiated
Allegation investigated: Licensee does not ensure the facility has an active Director on site
On 8/16/2024, Licensing Program Analyst (LPA), Janette Romero arrived unannounced to investigate the allegation listed above. LPA met with Community Resources Manager (CRM), Lyssa Irani and Assisted Living Coordinator (ALC), Melissa Villafana who were informed of the purpose of the visit. During today's visit, LPA toured the facility, conducted interviews, and obtained copies of pertinent records. It was alleged as of 8/10/2024, the facility does not have an administrator who possess a Department of Social Services (DSS) administrator's certificate. It was also alleged Melanie Danielson is the Director of Operations (DO) and does not possess an administrator's certificate. LPA reviewed an unsigned Designation of Facility Responsibility (LIC308) dated 7/8/2024, which lists DO Danielson as the designated administrator substitute. Substantiatedthe state’s words, verbatim · CDSS document, Aug 16, 2024 · control 18-AS-20240812162904
Mar 12, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 30, 2024Substantiated
Allegation investigated: Staff do not have appropriate training. Staff do not answer residents' call buttons in a timely manner.
On 1/30/2024, Licensing Program Analyst (LPA), Chinwe Nwogene conducted an unannounced visit to conclude the complaint investigation to the allegations listed above. LPA met with Executive Director, Georgianna Mendez and Community Resource Manager, Lyssa Irani who were informed of the purpose of the visit. During the investigation, staff and residents were interviewed and facility records were reviewed. Regarding the allegation “Staff do not have appropriate training”, staff were interviewed who reported staff are behind on training. LPA reviewed staff training log and observed some staff are missing some or haven’t received training (Substantiated). Regarding the allegation “Staff do not answer residents' call buttons in a timely manner”, residents were interviewed who reported sometimes it takes staff long time to respond when resident calls for help. Staff were interviewed who denied that staff does not answer residents' call buttons in a timely manner. Substantiatedthe state’s words, verbatim · CDSS document, Jan 30, 2024 · control 18-AS-20240110095337
Jan 16, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 3, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Highgate Senior Living-temecula licensed?
Yes — Highgate Senior Living-temecula is a licensed residential care home for the elderly (RCFE) in Temecula (Riverside County): California license #331800160, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 99 residents. State records list 17 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated January 26, 2026, appears in the inspection record on this page.
Can Highgate Senior Living-temecula care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Highgate Senior Living-temecula with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. 99 NON-AMBULATORY, OF WHICH 10 MAY BE BEDRIDDEN. DELAYED EGRESS APPROVED FOR THE FIRST & SECOND FLOOR OF THE MEMORY CARE WING OF THE BUILDING. HOSPICE WAIVER APPROVED FOR 30 RESIDENTS.
How much does Highgate Senior Living-temecula cost?
California's public licensing record does not include Highgate Senior Living-temecula's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Riverside County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Highgate Senior Living-temecula accept Medi-Cal or the Assisted Living Waiver?
Highgate Senior Living-temecula is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
93 of 99 beds occupied (94%) when the state visited on October 16, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Highgate Senior Living-temecula?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 19 state visits and 17 dated documents since 2021 for Highgate Senior Living-temecula; 9 complaint-investigation narratives are transcribed verbatim below. The most recent, dated October 16, 2025, records an allegation the state marked “Substantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2025
2024
2023
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 19 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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