Home At Cascade Lane, Inc.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Allegation investigated: Facility staff are ignoring call buttons.

On today's date January 28, 2026 Licensing Program Analysts (LPA's) William Vanegas and Brandon Lopez made an unannounced visit to the facility to initiate the investigation to the above listed allegation and to deliver the complaint findings. LPA's were greeted and granted entry to the facility by facility staff, LPA's explained the purpose of the visit, LPA's conducted a tour of the facility and observed residents in care lounging in respective common areas and their bedrooms. LPA's conducted resident and staff interviews. Additionally LPA's collected and conducted record review for residents in care, documents collected include; resident roster, staff records, and resident records. Regarding the allegation that, facility staff are ignoring call buttons, the following has been concluded: LPA's conducted five resident interviews. Two out of the five residents were unable to be qualified for an interview. Another resident interviewed confirmed the allegation and stated that staff sometthe state’s words, verbatim · CDSS document, Jan 28, 2026 · control 22-AS-20260121075045

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Allegation investigated: Lack of care and supervision Facility staff are not dispensing medications as prescribed Facility are not providing residents privacy

On January 21, 2026, Licensing Program Analyst (LPA) Eboni Bentley arrived at the facility unannounced for a subsequent complaint investigation visit into the above allegations. LPA was greeted and granted entry after stating the purpose of the visit to staff. Administrator Jeannie Dao was contacted via telephone, notified about the reason for the visit, and granted permission for Caregiver Maria Perkins to sign the report. Regarding allegation, Lack of care and supervision, it is alleged that Resident 1 (R1) is sleeping in a recliner chair in the living room, resulting in falls and sustaining bruising. During visits conducted on December 29, 2025 and January 7, 2026, LPA observed R1 watching television and falling asleep on the recliner in the living room, after breakfast and lunch. On multipe ocassions throughout the visits, LPA observed staff in the living room, checking on R1 and attending to all residnets in care. Four out of four residents interviewed denied there being a lack ofthe state’s words, verbatim · CDSS document, Jan 21, 2026 · control 22-AS-20251222133927

Allegation investigated: Staff are not giving residents their mail.

Regarding the allegation, Staff are not giving residents their mail, it is alleged that staff are not giving residents their mail. During interview conducted, four out of four residents confirmed receiving mail promptly if any and three of the residents confirmed that mail is still delivered to their previous address managed by their families. R1 stated all mail and legal documents are sent to R1’s family member. Three out of three staff denied the allegation stating residents are given their mail when it is delivered. Three out of four witnesses denied the allegation stating that the mail is received directly by the representatives at their respective locations and that the staff are forwarding the mail in a timely manner. A record review of R1’s Physician Report indicated R1 has a Dementia diagnosis. During visits to the facility, LPA did not observe any undelivered mail for R1. Based on observations, interviews, and records reviewed, although the allegation may have happened or arethe state’s words, verbatim · CDSS document, Jan 21, 2026 · control 22-AS-20251222133927

Allegation investigated: Facility staff did not communicate with resident’s family. Facility staff did not follow resident’s dietary restrictions.

Licensing Program Analyst (LPA) Jessica Cho made an unannounced visit for the purpose of continuing the investigation into the above allegations. LPA was greeted by Caregiver Jesus Manalansan and stated the reason for the visit. During the course of investigation, LPA toured the physical plant, interviewed three witnesses, and five out of six residents. LPA was unable to obtain one resident's statement due to their medical condition. LPA obtained the following documentation for review: Resident Roster, Face Sheets, Physician's Reports, Admission Agreements, and menu. The investigation revealed the following: Regarding the allegation, Facilty staff did not communicate with resident's family, it is alleged that the families were not informed about the new owner of the business. Per interviews, four witnesses and two residents who are self-responsible confirmed the change in administrator from Staff #1 (S1) to Staff #2 (S2). The interviewed parties mentioned that the change in administratthe state’s words, verbatim · CDSS document, Jan 21, 2026 · control 22-AS-20251216150102

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.