Blue Sky Manor Inc is a residential care home for the elderly (RCFE) in Anaheim, Orange County, California — state license #306005792, licensed for 50 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It appears on the DHCS Assisted Living Waiver participant list checked August 9, 2026, so Medi-Cal may help pay for care services here. California has 36 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated July 15, 2026 — published below in full, verbatim and unscored.

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Blue Sky Manor Inc

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Residential care home for the elderly (RCFE) · Large community, 50 residents · Anaheim, CA · Orange County
LicensedWheelchairMemory careHospiceBedridden
No openings reportedBeds change hands in days ·
License #306005792, held since 2021 · read from the California state record on August 2, 2026 ·See on State Site →
280 N Wilshire Ave · Anaheim, Orange County
Phone
(714) 844-2667
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 50 residents
Dementia / memory careVerified in record
Hospice careApproved for 30 residents
Bedridden careApproved for 6 residents

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. APPROVED FOR 50 NON-AMBULATORY, OF WHICH 6 MAY BE BEDRIDDEN. APPROVED HOSPICE WAIVER FOR 30.State service designation983 - RCFE / DEMENTIAthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2022, the state has visited this home 42 times and filed 36 documents. The most recent is a facility evaluation report, dated July 15, 2026.

Most recent state visit
July 15, 2026
Occupancy at the July 11, 2025 visit
25 of 50 beds

The state's published file for this home includes 13 documents with transcribed findings, dated September 12, 2022 to July 11, 2025. 13 of the 13 carry the state's recorded outcome word: “Substantiated” (6), “Unfounded” (2), “Unsubstantiated” (5). 13 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 13 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 32 of 36 documentsFull record on the state’s site →
20269 state visits · 11 documents
Jul 15, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jun 15, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 16, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 16, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 9, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 6, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 9, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 9, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 1, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Mar 26, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 6, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20259 state visits · 12 documents
Nov 7, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 8, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Aug 13, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 11, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff engaged in inappropriate interactions with resident in care Staff made inappropriate comments towards residents in care Staff illegally evicted resident in care

Licensing Program Analyst (LPA) Cheyenne Ratajczak arrived at the facility unannounced and met with Program Director Sona Hakobyan to deliver findings for the above complaint allegations. During the investigation, the department conducted interviews and reviewed documentation pertinent to the investigation. The results of the investigation are as follows: ***Report continued on 9099-C*** Unsubstantiatedthe state’s words, verbatim · CDSS document, Jul 11, 2025 · control 22-AS-20241220082554
Jul 11, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jun 13, 2025Complaint investigation reportUnfounded

Allegation investigated: Facility overcharged residents for care. Facility did not have a designated staff who is primary responsibility for food planning, preparation and service. Facility staff allowed residents to use illict drugs on the premises.

LPA Samer Haddadin conducted an unannounced 10-day complaint visit and to present findings regarding several reported allegations. Upon arrival, LPA Haddadin was greeted by the Program Director, Sona, who granted full access to the facility. The investigation included a tour of the premises, interviews with staff members, and a thorough review of all records pertaining to the alleged incidents involving resident (R1). The investigation first addressed the allegation that the facility overcharged residents for care. A review of facility and resident files indicated that R1 was admitted in December 2022 under the CalOptima recuperative care program. R1's monthly out-of-pocket cost was $900.00, while other residents paid between $1,300.00 and $2,800.00. The records also showed that R1 had failed to pay their dues for August and October 2024 and had only made partial payments of $250.00 for both July and September 2024. CONTINUE ***9099C** Unfoundedthe state’s words, verbatim · CDSS document, Jun 13, 2025 · control 22-AS-20250603161747
Jun 13, 2025Complaint investigation reportUnfounded

Allegation investigated: Unlawful eviction. Staff is deliberately not submitting residents paperwork to appropriate agency causing a delay in processing required paperwork

LPA Samer Haddadin conducted an unannounced complaint visit to present findings regarding two reported allegations. Upon arrival, LPA Haddadin was greeted by the Program Director, Sona, who granted full access to the facility. The investigation included a tour of the premises, interviews with staff members, and a thorough review of all records pertaining to the alleged incidents involving resident (R1). The investigation addressed the following allegations: First, regarding the allegation of an "unlawful eviction," a review of facility records was conducted. No record of the facility issuing any type of eviction notice to Resident 1 (R1) was found. Furthermore, during an interview with LPA Haddadin, R1 admitted that the facility had not given them any written or verbal eviction notice. Second, regarding the allegation that "staff is deliberately not submitting residents' paperwork to the appropriate agency, causing a delay in processing," a record review Unfoundedthe state’s words, verbatim · CDSS document, Jun 13, 2025 · control 22-AS-20250522090334
May 30, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 1, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 29, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff illegally evicted resident in care. Staff are withholding a resident’s personal belongings. Unqualified staff are giving insulin injections to residents in care. Staff are administering a resident’s prescribed insulin to other residents in care.

Licensing Program Analyst (LPA) Joseph Alejandre made an unannounced visit to conduct the required 10-day visit to begin the investigation into the allegations listed above. LPA met with Administrator (AD) Gabriel Airapetian and Program Director (PD) Sona Hakobyan and explained the reason for the visit. LPA and the PD toured the facility. LPA interviewed staff and residents. LPA reviewed resident records. The investigation into the allegation, staff illegally evicted resident in care, revealed the following. It was alleged that on or around March 16, 2025 Resident 1 (R1) was told by the PD that they needed to move out of the facility and were no longer welcome at the facility. The PD denied this allegation. 4 out of 4 staff interviewed reported they never witnessed any staff member telling R1 they needed to move out of the facility. The PD reported that on March 16, 2025, staff called around 10:00pm because R1 was disturbing residents. The PD reported they spoke to R1 on the facility pthe state’s words, verbatim · CDSS document, Apr 29, 2025 · control 22-AS-20250423095033
Mar 18, 2025Complaint investigation reportSubstantiated

Allegation investigated: Unlawful eviction.

Licensing Program Analyst (LPA) Jessica Cho arrived unannounced for the purpose of continuing the complaint investigation into the above allegation. LPA was greeted and granted entry by Administrative Assistant (AA) Sonya Tatunts. Administrator (Admin) Sona Hakobyan arrived approximately 9:00am and Finance Manager (FM) Gabriel Airapetian around 11:00am. On January 27, 2025, the Department received the complaint regarding the unlawful eviction of the Short-Term Post Hospitalization House (STPHH) residents under the Recuperative Care Program (RCP) regulated by a different entity. The complaint was initiated by LPA on January 29, 2025. During the course of the investigation, LPA interviewed seven residents and four staff and obtained pertinent documentation which includes the Resident Rosters, Personnel Reports, Face Sheets, Medical Records, Eviction Notices/rescinded Eviction Notice, and Plan of Operations. Substantiatedthe state’s words, verbatim · CDSS document, Mar 18, 2025 · control 22-AS-20250127111244
Mar 18, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20246 state visits · 8 documents
Dec 31, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 24, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff require residents to purchase medications from a particular pharmacy. Staff did not ensure resident's medication was available at the facility.

Licensing Program Analyst (LPA) Jessica Cho arrived unannounced for the purpose of continuing the investigation and delivering the findings into the above allegations. On September 17, 2024, LPAs Jessica Cho and Edward Kim initiated the 10-day complaint investigation. LPAs interviewed six out of eight residents and two staff however interviews were denied by the two residents. Pertinent documentations were obtained such as the Resident Roster, Staff Roster, Face Sheets, six out of eight residents’ Medication Administration Records (MARs) and Physician’s Reports or Medical Records. On September 25, 2024, LPA Cho continued the investigation and obtained additional records such as the Resident Roster, Narcotic Inventory Sheet, and Recuperative Care Program Policy and Procedures. Subsequent interviews were conducted with the two staff and one additional staff. On today’s date, LPA continued the interviews with two staff and obtained additional records such as the Narcotic Inventory Sheet,the state’s words, verbatim · CDSS document, Oct 24, 2024 · control 22-AS-20240912115747
Aug 8, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff sexually abuses the residents while in care Staff choked a resident while in care Staff behavior poses as a risk to the residents Staff is threatening a resident with eviction Staff are not meeting the residents dietary needs Staff are not providing the residents with proper utensils

This unannounced inspection is being conducted by Licensing Program Analyst (LPA) Sean Haddad for the purpose of delivering findings for the investigation into the above identified complaint allegations. LPA met with Administrator (AD) Sona Hakobyan and explained the reason for today’s inspection. The investigation into the allegations that staff sexually abuses the residents while in care, staff choked a resident while in care, staff behavior poses as a risk to the residents, staff is threatening a resident with eviction, staff are not meeting the residents dietary needs, and staff are not providing the residents with proper utensils revealed the following: During the course of the investigation, LPA inspected the facility, conducted health and safety checks on the residents, interviewed AD, residents, and staff, and obtained and reviewed copies of the resident roster, staff roster, the facility’s menu since January 2024, and Staff #1’s (S1) training records CONTINUED Unsubstantiatedthe state’s words, verbatim · CDSS document, Aug 8, 2024 · control 22-AS-20240514210454
Aug 8, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Aug 8, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 23, 2024Complaint investigation reportSubstantiated

Allegation investigated: Staff do not provide adequate food service

This is an amended report This unannounced inspection is being conducted by Licensing Program Analyst (LPA) Sean Haddad for the purpose of delivering findings for the investigation into the above identified complaint allegation. LPA met with Administrator (AD) Sona Hakobyan and explained the reason for today’s inspection. The investigation into the allegation that staff do not provide adequate food service revealed the following: During the course of the investigation, LPA inspected the facility, conducted health and safety checks on the residents, interviewed AD and residents, and obtained and reviewed copies of the resident roster, staff roster, and the facility’s food service protocols. CONTINUED Substantiatedthe state’s words, verbatim · CDSS document, May 23, 2024 · control 22-AS-20240514210454
Apr 30, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Mar 8, 2024Complaint investigation reportSubstantiated

Allegation investigated: Facility is not providing adequate food service. Residents missed medications.

Licensing Program Analyst (LPA) Jessica Cho arrived unannounced on a subsequent visit to continue the investigation and deliver the findings into the above allegations. LPA met with Administrator (Admin) Sona Hakobyan and stated the purpose of the visit. On February 23, 2024, LPA initiated the complaint investigation. LPA conducted the tour of the kitchen, observed one meal service at 12:09pm, interviewed five residents and four staff and obtained copies of pertinent documentation which includes: Resident Roster, Personnel Report, Resident Council Meeting Notes, February 18th-24th Menu, staffs' timesheets along with the residents' Face Sheets, Physician's Reports, and Medication Administratration Records (MARs). On today's visit, LPA interviewed three staff obtained additional documentation such as: Resident Roster, Snack Rounds Logs, Menu (highlighting the catering services), List of Diabetic Residents, Vital Signs Sheet, Communication Log, and the MARs for three residents. The investthe state’s words, verbatim · CDSS document, Mar 8, 2024 · control 22-AS-20240222081433
20231 state visit · 1 document
Dec 28, 2023Complaint investigation reportSubstantiated

Allegation investigated: Staff failed to provide adequate food service Resident's hygiene needs are not being met

This unannounced inspection is being conducted by Licensing Program Analyst (LPA) Sean Haddad for the purpose of delivering findings for the investigation into the above identified complaint allegation(s). LPA met with Administrator (AD) Sona Hakobyan and explained the reason for today’s inspection. The investigation into the allegations of staff failed to provide adequate food service and resident's hygiene needs are not being met revealed the following: During the course of the investigation, LPA inspected the facility, interviewed the former administrator and seven residents, and obtained and reviewed copies of the Resident Roster, Staff Roster, Photographs of the Facility, Menus, and the House Rules. Regarding the allegation that the staff failed to provide adequate food service: It was alleged that the facility did not have any ice and served warm water to residents, that the facility does not have a cook, and that every day the facility serves sandwiches and does not serve hot methe state’s words, verbatim · CDSS document, Dec 28, 2023 · control 22-AS-20220906103537
Beside homes the same size
Type A citations5typical 1
Type B citations6typical 1
Substantiated complaints10typical 2
Total complaints19typical 7
State visits on file42typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2021.
Year-by-year trend
YearVisitsDocumentsSubstantiated2026911020259121202468220233422022221
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

See an error in these counts? Report it — free →

$5,000$7,500 /mo
our estimate — Orange County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home is on the DHCS waiver list (checked August 9, 2026). Details →

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Cost range look wrong? Report it — free →Medi-Cal waiver fact wrong? Report it — free →

What dementia training does staff have, and is the area secured?
Non-ambulatory approval — whole home or specific rooms, and is a spot open?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Is Blue Sky Manor Inc licensed?

Yes — Blue Sky Manor Inc is a licensed residential care home for the elderly (RCFE) in Anaheim (Orange County): California license #306005792, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 50 residents. State records list 36 inspection and complaint documents since 2022; the most recent, a facility evaluation report dated July 15, 2026, appears in the inspection record on this page.

Can Blue Sky Manor Inc care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Blue Sky Manor Inc with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. APPROVED FOR 50 NON-AMBULATORY, OF WHICH 6 MAY BE BEDRIDDEN. APPROVED HOSPICE WAIVER FOR 30.

How much does Blue Sky Manor Inc cost?

California's public licensing record does not include Blue Sky Manor Inc's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Orange County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Blue Sky Manor Inc accept Medi-Cal or the Assisted Living Waiver?

Yes — Medi-Cal can help pay for care at Blue Sky Manor Inc through California's Assisted Living Waiver (ALW): the home appears on the Department of Health Care Services participant list checked August 9, 2026. The waiver pays for assisted-living care services — not room and board — for eligible Medi-Cal members, and each home takes a limited number of waiver residents, so ask the home about a current ALW opening.

Medi-Cal / ALW homes in Orange County →Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

25 of 50 beds occupied (50%) when the state visited on July 11, 2025. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Blue Sky Manor Inc?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 42 state visits and 36 dated documents since 2022 for Blue Sky Manor Inc; 13 complaint-investigation narratives are transcribed verbatim below. The most recent, dated July 11, 2025, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

13 transcribed reports on file

2025

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff engaged in inappropriate interactions with resident in care Staff made inappropriate comments towards residents in care Staff illegally evicted resident in care
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Cheyenne Ratajczak arrived at the facility unannounced and met with Program Director Sona Hakobyan to deliver findings for the above complaint allegations. During the investigation, the department conducted interviews and reviewed documentation pertinent to the investigation. The results of the investigation are as follows: ***Report continued on 9099-C*** UnsubstantiatedCDSS inspection report, July 11, 2025 · control 22-AS-20241220082554
Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedFacility overcharged residents for care. Facility did not have a designated staff who is primary responsibility for food planning, preparation and service. Facility staff allowed residents to use illict drugs on the premises.
State's findingUnfoundedThe state investigated and found the allegation to be false.
LPA Samer Haddadin conducted an unannounced 10-day complaint visit and to present findings regarding several reported allegations. Upon arrival, LPA Haddadin was greeted by the Program Director, Sona, who granted full access to the facility. The investigation included a tour of the premises, interviews with staff members, and a thorough review of all records pertaining to the alleged incidents involving resident (R1). The investigation first addressed the allegation that the facility overcharged residents for care. A review of facility and resident files indicated that R1 was admitted in December 2022 under the CalOptima recuperative care program. R1's monthly out-of-pocket cost was $900.00, while other residents paid between $1,300.00 and $2,800.00. The records also showed that R1 had failed to pay their dues for August and October 2024 and had only made partial payments of $250.00 for both July and September 2024. CONTINUE ***9099C** UnfoundedCDSS inspection report, June 13, 2025 · control 22-AS-20250603161747
Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedUnlawful eviction. Staff is deliberately not submitting residents paperwork to appropriate agency causing a delay in processing required paperwork
State's findingUnfoundedThe state investigated and found the allegation to be false.
LPA Samer Haddadin conducted an unannounced complaint visit to present findings regarding two reported allegations. Upon arrival, LPA Haddadin was greeted by the Program Director, Sona, who granted full access to the facility. The investigation included a tour of the premises, interviews with staff members, and a thorough review of all records pertaining to the alleged incidents involving resident (R1). The investigation addressed the following allegations: First, regarding the allegation of an "unlawful eviction," a review of facility records was conducted. No record of the facility issuing any type of eviction notice to Resident 1 (R1) was found. Furthermore, during an interview with LPA Haddadin, R1 admitted that the facility had not given them any written or verbal eviction notice. Second, regarding the allegation that "staff is deliberately not submitting residents' paperwork to the appropriate agency, causing a delay in processing," a record review UnfoundedCDSS inspection report, June 13, 2025 · control 22-AS-20250522090334
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff illegally evicted resident in care. Staff are withholding a resident’s personal belongings. Unqualified staff are giving insulin injections to residents in care. Staff are administering a resident’s prescribed insulin to other residents in care.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Joseph Alejandre made an unannounced visit to conduct the required 10-day visit to begin the investigation into the allegations listed above. LPA met with Administrator (AD) Gabriel Airapetian and Program Director (PD) Sona Hakobyan and explained the reason for the visit. LPA and the PD toured the facility. LPA interviewed staff and residents. LPA reviewed resident records. The investigation into the allegation, staff illegally evicted resident in care, revealed the following. It was alleged that on or around March 16, 2025 Resident 1 (R1) was told by the PD that they needed to move out of the facility and were no longer welcome at the facility. The PD denied this allegation. 4 out of 4 staff interviewed reported they never witnessed any staff member telling R1 they needed to move out of the facility. The PD reported that on March 16, 2025, staff called around 10:00pm because R1 was disturbing residents. The PD reported they spoke to R1 on the facility pCDSS inspection report, April 29, 2025 · control 22-AS-20250423095033
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedUnlawful eviction.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Jessica Cho arrived unannounced for the purpose of continuing the complaint investigation into the above allegation. LPA was greeted and granted entry by Administrative Assistant (AA) Sonya Tatunts. Administrator (Admin) Sona Hakobyan arrived approximately 9:00am and Finance Manager (FM) Gabriel Airapetian around 11:00am. On January 27, 2025, the Department received the complaint regarding the unlawful eviction of the Short-Term Post Hospitalization House (STPHH) residents under the Recuperative Care Program (RCP) regulated by a different entity. The complaint was initiated by LPA on January 29, 2025. During the course of the investigation, LPA interviewed seven residents and four staff and obtained pertinent documentation which includes the Resident Rosters, Personnel Reports, Face Sheets, Medical Records, Eviction Notices/rescinded Eviction Notice, and Plan of Operations. SubstantiatedCDSS inspection report, March 18, 2025 · control 22-AS-20250127111244

2024

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff require residents to purchase medications from a particular pharmacy. Staff did not ensure resident's medication was available at the facility.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Jessica Cho arrived unannounced for the purpose of continuing the investigation and delivering the findings into the above allegations. On September 17, 2024, LPAs Jessica Cho and Edward Kim initiated the 10-day complaint investigation. LPAs interviewed six out of eight residents and two staff however interviews were denied by the two residents. Pertinent documentations were obtained such as the Resident Roster, Staff Roster, Face Sheets, six out of eight residents’ Medication Administration Records (MARs) and Physician’s Reports or Medical Records. On September 25, 2024, LPA Cho continued the investigation and obtained additional records such as the Resident Roster, Narcotic Inventory Sheet, and Recuperative Care Program Policy and Procedures. Subsequent interviews were conducted with the two staff and one additional staff. On today’s date, LPA continued the interviews with two staff and obtained additional records such as the Narcotic Inventory Sheet,CDSS inspection report, October 24, 2024 · control 22-AS-20240912115747
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff sexually abuses the residents while in care Staff choked a resident while in care Staff behavior poses as a risk to the residents Staff is threatening a resident with eviction Staff are not meeting the residents dietary needs Staff are not providing the residents with proper utensils
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
This unannounced inspection is being conducted by Licensing Program Analyst (LPA) Sean Haddad for the purpose of delivering findings for the investigation into the above identified complaint allegations. LPA met with Administrator (AD) Sona Hakobyan and explained the reason for today’s inspection. The investigation into the allegations that staff sexually abuses the residents while in care, staff choked a resident while in care, staff behavior poses as a risk to the residents, staff is threatening a resident with eviction, staff are not meeting the residents dietary needs, and staff are not providing the residents with proper utensils revealed the following: During the course of the investigation, LPA inspected the facility, conducted health and safety checks on the residents, interviewed AD, residents, and staff, and obtained and reviewed copies of the resident roster, staff roster, the facility’s menu since January 2024, and Staff #1’s (S1) training records CONTINUED UnsubstantiatedCDSS inspection report, August 8, 2024 · control 22-AS-20240514210454
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff do not provide adequate food service
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
This is an amended report This unannounced inspection is being conducted by Licensing Program Analyst (LPA) Sean Haddad for the purpose of delivering findings for the investigation into the above identified complaint allegation. LPA met with Administrator (AD) Sona Hakobyan and explained the reason for today’s inspection. The investigation into the allegation that staff do not provide adequate food service revealed the following: During the course of the investigation, LPA inspected the facility, conducted health and safety checks on the residents, interviewed AD and residents, and obtained and reviewed copies of the resident roster, staff roster, and the facility’s food service protocols. CONTINUED SubstantiatedCDSS inspection report, May 23, 2024 · control 22-AS-20240514210454
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedFacility is not providing adequate food service. Residents missed medications.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Jessica Cho arrived unannounced on a subsequent visit to continue the investigation and deliver the findings into the above allegations. LPA met with Administrator (Admin) Sona Hakobyan and stated the purpose of the visit. On February 23, 2024, LPA initiated the complaint investigation. LPA conducted the tour of the kitchen, observed one meal service at 12:09pm, interviewed five residents and four staff and obtained copies of pertinent documentation which includes: Resident Roster, Personnel Report, Resident Council Meeting Notes, February 18th-24th Menu, staffs' timesheets along with the residents' Face Sheets, Physician's Reports, and Medication Administratration Records (MARs). On today's visit, LPA interviewed three staff obtained additional documentation such as: Resident Roster, Snack Rounds Logs, Menu (highlighting the catering services), List of Diabetic Residents, Vital Signs Sheet, Communication Log, and the MARs for three residents. The investCDSS inspection report, March 8, 2024 · control 22-AS-20240222081433

2023

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff failed to provide adequate food service Resident's hygiene needs are not being met
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
This unannounced inspection is being conducted by Licensing Program Analyst (LPA) Sean Haddad for the purpose of delivering findings for the investigation into the above identified complaint allegation(s). LPA met with Administrator (AD) Sona Hakobyan and explained the reason for today’s inspection. The investigation into the allegations of staff failed to provide adequate food service and resident's hygiene needs are not being met revealed the following: During the course of the investigation, LPA inspected the facility, interviewed the former administrator and seven residents, and obtained and reviewed copies of the Resident Roster, Staff Roster, Photographs of the Facility, Menus, and the House Rules. Regarding the allegation that the staff failed to provide adequate food service: It was alleged that the facility did not have any ice and served warm water to residents, that the facility does not have a cook, and that every day the facility serves sandwiches and does not serve hot meCDSS inspection report, December 28, 2023 · control 22-AS-20220906103537
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedFacility staff did not administer medications as prescribed.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Joseph Alejandre made an unannounced visit to begin the investigation into the allegations listed above. LPA met with Administrator Mary Salcedo and explained the reason for the visit. The investigation into the allegation facility staff did not administer medication as prescribed revealed the following. It was alleged that Resident 1's (R1) medications were not administered as prescribed. The facility had a medication administration record (MAR) for R1 for March 2023. Staff reported medication was administered as prescribed. Witnesses reported medication was not administered as prescribed. The MAR for March 2023 shows the resident was not administered 5 medications on 10 different days with no explanation as to why they were missed. Based on information gathered through record review and interviews the preponderance of evidence standard has been met, therefore, the allegation, facility staff did not administer medications as prescribed, is found to be SCDSS inspection report, April 27, 2023 · control 22-AS-20230421090353
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedResidents personal rights are being infringed upon.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Jessica Cho made an unannounced visit for the purpose to investigate into the above allegation. At 10:23am, LPA Cho met with Adminstrator (Admin) Mary Salcedo and stated the purpose of the visit. During the course of the investigation, LPA obtained and reviewed records pertinent to Resident 1 (R1), conducted interviews with (2) residents, (1) staff, Program Coordinator (PC) Sona Hakobyan and Admin Salcedo. The following was determined: It was alleged that the residents personal rights are being infringed upon. It was reported that medical assessments of three residents were conducted in the dining room on February 21, 2023 while residents were having their meals. Three out of five individuals interviewed observed seeing the House Doctor (HD) who is not employed under the facility was seen talking to a resident in the dining room on February 21st, however it was determined that only one out of five individuals confirmed that the HD asked confidential mediCDSS inspection report, March 24, 2023 · control 22-AS-20230317083408

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 42 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
5
typical for this size: 1
Type B citations
6
typical for this size: 1
Substantiated complaints
10
typical for this size: 2
Total complaints
19
typical for this size: 7
State visits on file
42
typical for this size: 19
See the full inspection record on the state's site →
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