Groves Of Tustin, The is a residential care home for the elderly (RCFE) in Tustin, Orange County, California — state license #306004718, with a licensed capacity of 100, listed as closed, change of ownership in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 19 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated January 6, 2026 — published below in full, verbatim and unscored.
The state record lists this licence as “Closed, Change of Ownership”. A closed licence cannot admit residents. We keep closed licences published because “is this place licensed?” deserves an honest answer.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2022, the state has visited this home 23 times and filed 19 documents. The most recent — a complaint investigation report on January 6, 2026 — closed with the state’s outcome word: “Unsubstantiated.”
The state's published file for this home includes 8 documents with transcribed findings, dated June 27, 2025 to January 6, 2026. 8 of the 8 carry the state's recorded outcome word: “Substantiated” (2), “Unfounded” (1), “Unsubstantiated” (5). 8 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 8 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Jan 6, 2026Unsubstantiated
Allegation investigated: Staff allowed resident to be left in soiled clothing for extended periods of time Staff did not provide resident with bathing assistance
On this day, Licensing Program Analyst (LPA) Andrea Mendivil made an uannounced visit to deliver complaint findings. LPA was greeted and granted entry and explained the reason for the visit. The Department received a complaint on 03/04/2025 and LPA Cho conducted the initial 10 day visit on 03/14/2025. LPA Cho obtained copies of pertinent documents such as physicians report, care plan and care notes. LPA Mendivil conducted a follow up visit on 01/06/2026 and conducted follow up interviews. Regarding the allegations staff allowed resident to be left in soiled clothing for extended periods of time and staff did not provide residents with bathing assistance, the investigation revealed the following: Resident 1 (R1) was admitted to the facility on 01/17/2025, per physician's report R1 was diagnosed with dementia and it was also noted R1 had bladder impairment stating "uses liner and gets assisted to bathroom for hygeine(proper cleaning)". Per review of R1's care plan it was stated R1 was athe state’s words, verbatim · CDSS document, Jan 6, 2026 · control 22-AS-20250304134712
Dec 30, 2025Unsubstantiated
Allegation investigated: Staff failed to supervise resident resulting in multiple falls and injuries
On this day, Licensing Program Analyst (LPA) Andrea Mendivil made an uannounced visit to deliver complaint findings. LPA was greeted and granted entry into the faciltiy by staff and explained the reason for the visit. The Department recieved the complaint on 05/06/2021 and LPA Martinez conducted the initial 10 day visit on 05/17/2021 via telephone due to COVID procedures. LPA Mendivil conducted interviews on 11/19/2025. Regarding the allegation staff failed to supervise resident resultling in multiple falls and injuries, the investigation revealed the following: It was alleged that Resident 1 (R1) had multiple falls while at the facilty from 2020 to 2021. Based on interview with staff R1 passed away at the facility on 01/16/2021. Per interviews with 4 out of 4 staff that worked at the faciltiy in 2021 stated they were able to meet residents needs and they did not neglect residents. Unsubstantiatedthe state’s words, verbatim · CDSS document, Dec 30, 2025 · control 22-AS-20210506092620
Nov 19, 2025Unsubstantiated
Allegation investigated: Resident was neglected and lacked proper care and supervision.
On this day, Licensing Program Analyst (LPA) Andrea Mendivil made an unannounced visit to deliver complaint findings. LPA was greeted and granted entry into the faciltiy by staff and explained the reason for the visit. The Department received a complaint on 02/04/2021 and LPA Chin conducted the initial 10 day visit on 02/10/2021. LPA Chin conducted interviews of staff and resident. Regarding the allegation resident was neglected and lacked proper care and supervision, the investigation revealed the following: It was reported that Resident 1 (R1) had a wtinessed fall and hit their head. It was reported that R1 was diagnosed with Parkinsons and was able to ambulate based on interviews with Debbie Garibaldi, Resident Care Director. Per interviews with 3 out of 3 staff that worked at the faciltiy in 2021 stated they were able to meet residents needs and they did not neglect residents. Unsubstantiatedthe state’s words, verbatim · CDSS document, Nov 19, 2025 · control 22-AS-20210204134059
Nov 19, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 9, 2025Unsubstantiated
Allegation investigated: Resident sustained injury due to neglect
On this day, Licensing Program Analyst (LPA) Andrea Mendivil made an unannounced visit to deliver complaint findings. LPA was greeted and granted entry into the faciltiy and explained the reason for the visit. The Department received the complaint on 07/19/2022 and the 10 day visit was conducted by LPA Saborit-Guasch on 07/28/2022, and LPA Mendivil conducted a follow up visit on 09/08/2022. During the visits LPA obtained copies of resident physician report, service plan, progress notes, and hospital discharge paperwork. Regarding the allegation that resident sustained injury due to neglect, the investigation revealed the following: It was alleged that Resident 1 (R1) sustained injuries due to neglect from multiple falls. Per R1's physicians report dated 06/16/2020 stated R1's diagnosis is end stage congestive heart failure and it was identified that R1 is a fall risk. Unsubstantiatedthe state’s words, verbatim · CDSS document, Oct 9, 2025 · control 22-AS-20220719163920
Oct 9, 2025Unsubstantiated
Allegation investigated: Staff do not serve residents foods of good quality
On this day Licensing Program Analyst (LPA) Andrea Mendivil made an unannounced visit to deliver complaint findings. LPA was greeted and granted entry into the facility and explained the reason for the visit. The Department received a complaint on 01/13/2025 and the initial 10 day visit was conducted on 01/23/2025. LPA Mendivil and LPA Arias interviewed staff and residents and obtained copies of pertinent documents such as facility menu, staff schedules and resident roster. Regarding the allegations that staff do not serve residents food of good quality, the investigation revealed the following: It was alleged that the facility does not serve food of good quality. Based on observations, LPA Mendivil toured facility kitchen and food prep area on 01/13/2025 and 10/09/2025. LPA Mendivil did not observe any expired food and the kitchen and equipment were cleaned and maintained. LPA Mendivil observed fridges’ temperatures were within range. Unsubstantiatedthe state’s words, verbatim · CDSS document, Oct 9, 2025 · control 22-AS-20250113161104
Sep 23, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 13, 2025Unfounded
Allegation investigated: Medication not administered as prescribed Facility staff did not allow resident to participate in activities Facility violated resident's rights
On this Day, Licensing Program Analyst (LPA) Andrea Mendivil made an unannounced visit to conduct a complaint investigation. LPA was greeted and granted entry into the facility and explained the reason for the visit. The Department received a complaint on 08/08/2025. LPA Mendivil conducted the 10 day visit on 08/13/2025. During the visit LPA Mendivil obtained copies of pertinent documents such as Resident 1's (R1) physician report, admission agreement , theft and loss policy and activities sign up sheets. LPA Mendivil also interviewed staff and residents. Regarding the allegations Medication not administered as prescribed,Facility staff did not allow resident to participate in activities and Facility violated resident's rights, the investigation revealed the following: CONT on LIC 9099-C Unfoundedthe state’s words, verbatim · CDSS document, Aug 13, 2025 · control 22-AS-20250808091206
Jun 27, 2025Substantiated
Allegation investigated: Facility does not have a qualified Administrator
On this day, Licensing Program Analyst (LPA) Andrea Mendivil made an unannounced visit to conduct a complaint investigation. LPA was greeted and granted entry into the faciltiy and explained the reason for the visit. The Department received a complaint on 06/26/2025 and intiial 10 day visit was conducted on 06/27/2025. LPA Mendivil interviewed staff and obtained copies of Administrator certificate. Regarding the allegation faciltiy does not have a qualified administrator, the investigation revealed the following: Based on interviews with Executive Director Wendy Cruz she started officially around the middle of May. Prior to her start date another associated staff member that holds a valid administrator certificate worked as interim administrator during a management transition. Per review of Guardian and active Administrator Certificate list current Executive Director Wendy holds a certificate that expires on 04/29/2026. Substantiatedthe state’s words, verbatim · CDSS document, Jun 27, 2025 · control 22-AS-20250626101658
Jun 27, 2025Substantiated
Allegation investigated: Staff did not prevent a resident from sustaining injuries while in care. Staff did not prevent a resident from suffering multiple falls while in care.
On this day, Licensing Program Analyst (LPA) Andrea Mendivil made an unannounced visit to deliver complaint findings. LPA was greeted and granted entry into the facility and explained the reason for the visit. The Department received a complaint on December 27, 2024, and the initial 10-day visit was conducted on December 30, 2024. The Department obtained copies of documents including physician’s reports, needs and services, and admission agreements. Regarding the allegations, Staff did not prevent a resident from sustaining injuries while in care and Staff did not prevent a resident from suffering multiple falls while in care, the investigation revealed the following: Resident 1 (R1) was admitted to the facility on October 27, 2024. Per physician report dated October 09, 2024, R1 has a diagnosis of mild cognitive impairment and motor impairments. R1 was receiving assigned 1:1 care through the Veterans Affairs office two to three times weekly for a couple of hours in the mornings. R1 wathe state’s words, verbatim · CDSS document, Jun 27, 2025 · control 22-AS-20241227090733
Mar 27, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 28, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 10, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 30, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 10, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 10, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Mar 27, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Groves Of Tustin, The licensed?
No — not currently. The CDSS state record checked August 2, 2026 lists Groves Of Tustin, The in Tustin (Orange County), California license #306004718, as “Closed, Change Of Ownership”, formerly licensed for 100 residents. State records list 19 inspection and complaint documents since 2022; the most recent, a complaint investigation report dated January 6, 2026, was marked “Unsubstantiated” by the state.
Can Groves Of Tustin, The care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Groves Of Tustin, The with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAPPROVED FOR ONE HUNDRED (100) NON-AMBULATORY, OF WHICH THIRTY (30) MAY BE BEDRIDDEN. HOSPICE WAIVER FOR 15. NEW MGMT CO, SPECIALIZED COMMUNITY HEALTHCARE COMPANY,EFFECTIVE 9/25/24.
How much does Groves Of Tustin, The cost?
California's public licensing record does not include Groves Of Tustin, The's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Orange County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Groves Of Tustin, The accept Medi-Cal or the Assisted Living Waiver?
Groves Of Tustin, The is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
67 of 100 beds occupied (67%) when the state visited on January 6, 2026. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Groves Of Tustin, The?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 23 state visits and 19 dated documents since 2022 for Groves Of Tustin, The; 8 complaint-investigation narratives are transcribed verbatim below. The most recent, dated January 6, 2026, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2026
2025
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 23 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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