Mountain View Assisted Living is a residential care home for the elderly (RCFE) in Ukiah, Mendocino County, California — state license #236803448, licensed for 64 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 46 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated June 16, 2026 — published below in full, verbatim and unscored.

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Mountain View Assisted Living

No photo on file yet

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Residential care home for the elderly (RCFE) · Large community, 64 residents · Ukiah, CA · Mendocino County
LicensedMemory careHospiceBedriddenWheelchair not on file
No openings reportedBeds change hands in days ·
License #236803448, held since 2013 · read from the California state record on August 2, 2026 ·See on State Site →
1343 S Dora St · Ukiah, Mendocino County
Phone
(707) 462-6212
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryNot on file — ask the home
Dementia / memory careVerified in record
Hospice careVerified in record
Bedridden careApproved for 7 residents

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
FOR AGES 60 AND OVER. FIRE CLEARANCE APPROVED FOR 64 NON-AMBULATORIES, 7 OF WHICH CAN BE BEDRIDDEN. HOSPICE WAIVER APPOVED FOR 5 RESIDENTS. NEW MANAGEMENT HMP SENIOR SOLUTIONS MOUNTAIN VIEW, LLC EFFECTIVE 8/27/2025State service designation983 - RCFE / DEMENTIAthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2021, the state has visited this home 51 times and filed 46 documents. The most recent is a facility evaluation report, dated June 16, 2026.

Most recent state visit
June 16, 2026
Occupancy at the May 22, 2025 visit
42 of 64 beds

The state's published file for this home includes 12 documents with transcribed findings, dated October 21, 2021 to May 22, 2025. 12 of the 12 carry the state's recorded outcome word: “Substantiated” (8), “Unsubstantiated” (4). 12 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 12 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 27 of 46 documentsFull record on the state’s site →
20264 state visits · 5 documents
Jun 16, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 1, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 27, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 27, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 14, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

202512 state visits · 15 documents
Nov 21, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Nov 12, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 28, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Sep 26, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Aug 12, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 15, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jun 13, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 30, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 22, 2025Complaint investigation reportSubstantiated

Allegation investigated: Staff are mismanaging residents medication Staff are not meeting residents dietary needs Staff are not ensuring residents have activities Staff are not providing adequate food service to resident's

At approximately 8:15AM, Licensing Program Analyst (LPA) Chris Arnhold arrived at this facility unannounced to conduct an investigation into the above allegations. LPA met with Executive Director Zenia Shah, interviewed staff and reviewed records. Based on records reviewed and interviews conducted, LPA observed Resident, R1, did not receive assistance with a medication as ordered by physician. Medication was to be given 30-60 minutes prior to the first meal of the day. Medication was listed on the Medication Administration records (MAR) to be given at 6AM when breakfast is served at 8:30AM. A medicated cream was to be applied twice daily for 14 days and records indicate it was not applied 3 times during that 14 day period. Based on records reviewed and interviews conducted, Resident, R2, had an order for a low acid diet that was not provided to the dining staff. This resulted in R2 receiving food items that were not in line with physician orders. Based on records reviewed and visual obthe state’s words, verbatim · CDSS document, May 22, 2025 · control 21-AS-20250401122959
May 22, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 22, 2025Complaint investigation reportSubstantiated

Allegation investigated: Staff do not ensure facility has adequate staffing to meet resident's needs. Staff do not ensure activities are provided to residents.

At approximately 8:00AM, Licensing Program Analyst (LPA) Chris Arnhold arrived at this facility unannounced to conduct an investigation into the above allegations. LPA met with Executive Director Zenia Shah, interviewed staff and reviewed records. Based on interviews and records reviewed, facility has not had adequate staffing on a regular basis to meet residents needs. Records reviewed showed at least two individuals requiring 2 person assistance in the building. Staffing records show only one staff assigned to the memory care area. When staff are called from the assisted living portion of the building to assist in memory care, resident wait times are extended in the rest of the building. Based on observation, care staff are serving meals, which takes them off the floor to assist residents that did not come to the dining room. The activities program advertises weekly outings that are routinly cancelled due to staffing concerns. LPA reviewed the activity calendar designed for memory cathe state’s words, verbatim · CDSS document, Apr 22, 2025 · control 21-AS-20250304082417
Apr 22, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 3, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Feb 24, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Facility Administration is not providing written response to Resident Council.

At approximately 8:00AM, Licensing Program Analyst (LPA) Chris Arnhold arrived at this facility unannounced, to conduct an investigation into the above allegation. LPA met with Environmental Director Jeramie Wager, toured the building and reviewed records. Based on records reviewed, facility has been providing written responses to the Resident Council. Executive Director responds to each noted concern with a brief response. Although the answers are not as detailed as they could be, the written responses are given and placed in a Resident Council binder in the office. Executive Director also emails a copy of the responses to CCLD on a monthly basis. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated. Unsubstantiatedthe state’s words, verbatim · CDSS document, Feb 24, 2025 · control 21-AS-20241206200644
Feb 24, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20244 state visits · 5 documents
Dec 2, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 10, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff are not providing adequate care and supervision

At approximately 9:15AM, Licensing Program Analyst (LPA) Chris Arnhold arrived at this facility unannounced, to conduct an investigation into the above allegation. LPA met with Business Office Manager Sonia Sandoval, interviewed staff and reviewed records. Based on records reviewed and interviews with staff, LPA was not able to find evidence that staff are not providing adequate care and supervision. LPA reviewed resident records and found all care plans were current. Shower sheets are completed at each bathing to address any skin conditions, which are then reported for furthing assessment. LPA reviewed resident call logs from January through present and did not observe long delays in staff response. Residents interviewed all indicated they were happy with the care received. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated. Unsubstantiatedthe state’s words, verbatim · CDSS document, May 10, 2024 · control 21-AS-20240318141105
May 10, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 7, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 30, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff are not safeguarding the residents personal belongings Staff are not meeting the residents dietary needs Staff are not keeping the facility free from pests Staff are not prepared for an emergency disaster

At approximately 9:35AM, Licensing Program Analyst (LPA) Chris Arnhold arrived at this facility unannounced, to open an investigation into the above allegations. LPA met with Executive Director Zenia Shah and reviewed records. LPA received copies of documents. Based on interviews conducted and records reviewed, facility has a theft/loss policy that is included with the Admission agreement and employee handbook. On 11/07/2023, Resident, R1, reported money was taken from their room. Facility followed their policy and conducted an investigation and notified Law Enforcement. The investigation did not reveal any further information and there have not been anymore reports of theft. LPA reviewed resident council meeting minutes, facility menu's and special diet orders in the kitchen. LPA was not able to find any supporting evidence regarding resident dietary needs not being met. Continued on LIC9099-C... Unsubstantiatedthe state’s words, verbatim · CDSS document, Apr 30, 2024 · control 21-AS-20240318141105
20232 state visits · 2 documents
Nov 27, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Aug 22, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations6typical 1
Type B citations11typical 1
Substantiated complaints23typical 2
Total complaints13typical 7
State visits on file51typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2013.
Year-by-year trend
YearVisitsDocumentsSubstantiated202645020251215220244502023883202281022021331
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

See an error in these counts? Report it — free →

≈ $4,000–$8,000 /mo
our estimate — broad statewide California range, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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What dementia training does staff have, and is the area secured?
Ask how the 2025 complaint investigation report was corrected — what changed?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (707) 462-6212

Is Mountain View Assisted Living licensed?

Yes — Mountain View Assisted Living is a licensed residential care home for the elderly (RCFE) in Ukiah (Mendocino County): California license #236803448, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 64 residents. State records list 46 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated June 16, 2026, appears in the inspection record on this page.

Can Mountain View Assisted Living care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Mountain View Assisted Living with clearances for dementia / memory care, hospice care, and bedridden; it does not list wheelchair / non-ambulatory. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordFOR AGES 60 AND OVER. FIRE CLEARANCE APPROVED FOR 64 NON-AMBULATORIES, 7 OF WHICH CAN BE BEDRIDDEN. HOSPICE WAIVER APPOVED FOR 5 RESIDENTS. NEW MANAGEMENT HMP SENIOR SOLUTIONS MOUNTAIN VIEW, LLC EFFECTIVE 8/27/2025

How much does Mountain View Assisted Living cost?

California's public licensing record does not include Mountain View Assisted Living's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Mendocino County typically runs $4,000–$8,000/mo and small board-and-care homes $3,000–$7,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Mountain View Assisted Living accept Medi-Cal or the Assisted Living Waiver?

Mountain View Assisted Living is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

42 of 64 beds occupied (66%) when the state visited on May 22, 2025. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Mountain View Assisted Living?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 51 state visits and 46 dated documents since 2021 for Mountain View Assisted Living; 12 complaint-investigation narratives are transcribed verbatim below. The most recent, dated May 22, 2025, records an allegation the state marked “Substantiated”. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

12 transcribed reports on file

2025

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff are mismanaging residents medication Staff are not meeting residents dietary needs Staff are not ensuring residents have activities Staff are not providing adequate food service to resident's
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
At approximately 8:15AM, Licensing Program Analyst (LPA) Chris Arnhold arrived at this facility unannounced to conduct an investigation into the above allegations. LPA met with Executive Director Zenia Shah, interviewed staff and reviewed records. Based on records reviewed and interviews conducted, LPA observed Resident, R1, did not receive assistance with a medication as ordered by physician. Medication was to be given 30-60 minutes prior to the first meal of the day. Medication was listed on the Medication Administration records (MAR) to be given at 6AM when breakfast is served at 8:30AM. A medicated cream was to be applied twice daily for 14 days and records indicate it was not applied 3 times during that 14 day period. Based on records reviewed and interviews conducted, Resident, R2, had an order for a low acid diet that was not provided to the dining staff. This resulted in R2 receiving food items that were not in line with physician orders. Based on records reviewed and visual ob— CDSS inspection report, May 22, 2025 · control 21-AS-20250401122959
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff do not ensure facility has adequate staffing to meet resident's needs. Staff do not ensure activities are provided to residents.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
At approximately 8:00AM, Licensing Program Analyst (LPA) Chris Arnhold arrived at this facility unannounced to conduct an investigation into the above allegations. LPA met with Executive Director Zenia Shah, interviewed staff and reviewed records. Based on interviews and records reviewed, facility has not had adequate staffing on a regular basis to meet residents needs. Records reviewed showed at least two individuals requiring 2 person assistance in the building. Staffing records show only one staff assigned to the memory care area. When staff are called from the assisted living portion of the building to assist in memory care, resident wait times are extended in the rest of the building. Based on observation, care staff are serving meals, which takes them off the floor to assist residents that did not come to the dining room. The activities program advertises weekly outings that are routinly cancelled due to staffing concerns. LPA reviewed the activity calendar designed for memory ca— CDSS inspection report, April 22, 2025 · control 21-AS-20250304082417
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility Administration is not providing written response to Resident Council.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
At approximately 8:00AM, Licensing Program Analyst (LPA) Chris Arnhold arrived at this facility unannounced, to conduct an investigation into the above allegation. LPA met with Environmental Director Jeramie Wager, toured the building and reviewed records. Based on records reviewed, facility has been providing written responses to the Resident Council. Executive Director responds to each noted concern with a brief response. Although the answers are not as detailed as they could be, the written responses are given and placed in a Resident Council binder in the office. Executive Director also emails a copy of the responses to CCLD on a monthly basis. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated. Unsubstantiated— CDSS inspection report, February 24, 2025 · control 21-AS-20241206200644

2024

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff are not providing adequate care and supervision
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
At approximately 9:15AM, Licensing Program Analyst (LPA) Chris Arnhold arrived at this facility unannounced, to conduct an investigation into the above allegation. LPA met with Business Office Manager Sonia Sandoval, interviewed staff and reviewed records. Based on records reviewed and interviews with staff, LPA was not able to find evidence that staff are not providing adequate care and supervision. LPA reviewed resident records and found all care plans were current. Shower sheets are completed at each bathing to address any skin conditions, which are then reported for furthing assessment. LPA reviewed resident call logs from January through present and did not observe long delays in staff response. Residents interviewed all indicated they were happy with the care received. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated. Unsubstantiated— CDSS inspection report, May 10, 2024 · control 21-AS-20240318141105
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff are not safeguarding the residents personal belongings Staff are not meeting the residents dietary needs Staff are not keeping the facility free from pests Staff are not prepared for an emergency disaster
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
At approximately 9:35AM, Licensing Program Analyst (LPA) Chris Arnhold arrived at this facility unannounced, to open an investigation into the above allegations. LPA met with Executive Director Zenia Shah and reviewed records. LPA received copies of documents. Based on interviews conducted and records reviewed, facility has a theft/loss policy that is included with the Admission agreement and employee handbook. On 11/07/2023, Resident, R1, reported money was taken from their room. Facility followed their policy and conducted an investigation and notified Law Enforcement. The investigation did not reveal any further information and there have not been anymore reports of theft. LPA reviewed resident council meeting minutes, facility menu's and special diet orders in the kitchen. LPA was not able to find any supporting evidence regarding resident dietary needs not being met. Continued on LIC9099-C... Unsubstantiated— CDSS inspection report, April 30, 2024 · control 21-AS-20240318141105

2023

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedAdministrator not providing written response to Resident Council
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
At approximately 8:30AM, Licensing Program Analyst (LPA) Chris Arnhold arrived at this facility unannounced, to open an investigaiton into the above allegation. LPA met with Executive Director Alexandria Rodriguez and reviewed records. LPA reviewed resident council minutes for February thru August, 2023. LPA observed the only written response for this time frame was June. ***This is a second violation of the same regulation in a 12 month period. An immediate civil penalty is being issued in the amount of $250.*** LPA requested Licensee to update the facility policy for Resident Councils to address the process of where Council minutes are sent and the process facility takes to ensure the Executive Director receives and responds to the Council in writing. Based on the Departments investigation, the preponderance of evidence... Continued on LIC9099-C... Substantiated— CDSS inspection report, August 10, 2023 · control 21-AS-20230809130640
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff do not respond to residents call buttons in timely manner Facility lacks adequate staffing to meet resident's needs
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
At approximately 10:45AM, Licensing Program Analyst (LPA) Chris Arnhold arrived at this facility unannounced, to conclude an investigation into the above allegations. LPA met with Executive Director Alexandria Rodriguez and interviewed individuals. During the course of this investigation, LPA reviewed call log records for the months of January thru April. LPA observed there were approximately ten residents that showed several calls that had a response time of longer than 20 minutes. Many of these calls were during a meal time in which care giving staff were re-tasked with serving residents meals. LPA reviewed staff schedules and found staffing levels in memory care did not meet the needs of residents that required 2 staff to assist. LPA reviewed schedules from mid April to present and observed staffing levels have increased in memory care. Continued on LIC 9099-C... Substantiated— CDSS inspection report, June 20, 2023 · control 21-AS-20230410152505
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedLicensee and/or Administrator is not responding to resident council per regulations.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
At approximately 11:15AM, Licensing Program Analyst (LPA) Chris Arnhold arrived at this facility unannounced to deliver findings for the investigation into the above allegation. LPA met with Executive Director Jeanette Kinney. Based on records reviewed and interviews conducted, Executive Director did not provide responses in writing the the resident council. The responses were given verbally at a town hall meeting. LPA did not find a calendar that showed when town hall meetings were scheduled. LPA reviewed facility policy in regards to resident council and found it does not address how the facility will respond to the resident council. Based on the Departments investigation, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. Deficiencies are cited from the California Code of Regulations (CCRs), and/or the Health and Safety Code. Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date— CDSS inspection report, January 27, 2023 · control 21-AS-20230106162417

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 51 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
6
typical for this size: 1
Type B citations
11
typical for this size: 1
Substantiated complaints
23
typical for this size: 2
Total complaints
13
typical for this size: 7
State visits on file
51
typical for this size: 19
See the full inspection record on the state's site →
Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(707) 462-6212
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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