Ivy Park At Claremont is a residential care home for the elderly (RCFE) in Claremont, Los Angeles County, California — state license #198603729, licensed for 81 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 10 dated inspection and complaint documents on file for this home going back to 2024, the most recent dated July 7, 2026 — published below in full, verbatim and unscored.

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Ivy Park At Claremont

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Residential care home for the elderly (RCFE) · Large community, 81 residents · Claremont, CA · Los Angeles County
LicensedWheelchairMemory careHospiceBedridden
No openings reportedBeds change hands in days ·
License #198603729, held since 2024 · read from the California state record on August 2, 2026 ·See on State Site →
2053 North Towne Ave · Claremont, Los Angeles County
Phone
(909) 398-4688
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
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Wheelchair / non-ambulatoryApproved for 81 residents
Dementia / memory careVerified in record
Hospice careVerified in record
Bedridden careApproved for 8 residents

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. 81 NON-AMBULATORY, OF WHICH 8 MAY BE BEDRIDDEN. BEDRIDDEN ON FIRST FLOOR ONLY. HOSPICE WAIVER GRANTED FOR (20).State service designation983 - RCFE / DEMENTIAthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2024, the state has visited this home 12 times and filed 10 documents. The most recent is a facility evaluation report, dated July 7, 2026.

Most recent state visit
July 7, 2026
Occupancy at the April 30, 2026 visit
57 of 81 beds

The state's published file for this home includes 6 documents with transcribed findings, dated August 22, 2024 to April 30, 2026. 6 of the 6 carry the state's recorded outcome word: “Substantiated” (2), “Unsubstantiated” (4). 6 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 6 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 11 of 10 documentsFull record on the state’s site →
20264 state visits · 4 documents
Jul 7, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 7, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 30, 2026Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not follow proper eviction procedure Staff do not serve residents food of good quality Staff do not maintain facility in good repair Staff did not report incidents to appropriate parties

Licensing Program Analyst (LPA) Gabriela Castro conducted an unannounced complaint visit on 04/30/2026 to deliver findings related to the above allegation. LPA met with Administrator Daisy Hernandez and explained the purpose of the visit. The investigation included a review of the client roster, staff roster, R1’s face sheet, R1’s Admission Agreement, Facility Notices related to reported incidents, Special Incident Reports (SIRs), and letters of concern issued to residents, maintenance logs, fire inspection reports, and documentation related to the elevator repair. LPA conducted interviews with four (4) staff members and six (6) residents. Information obtained through interviews and record review was used to assess the validity of the allegations. A facility walkthrough was conducted, including observation of resident bedrooms, common areas, the kitchen, and the overall food supply. Unsubstantiatedthe state’s words, verbatim · CDSS document, Apr 30, 2026 · control 28-AS-20260424080523
Feb 26, 2026Complaint investigation reportUnsubstantiated

Allegation investigated: Facility does not have hot water Staff did not observe personal hygiene and sanitation practices to maintain infection control.

Licensing Program Analyst (LPA) Gabriela Castro conducted an unannounced complaint visit on 02/26/2026 to deliver findings related to the above allegation(s). LPA met with Daisy Hernandez, Administrator, and explained the purpose of the visit. The investigation included a review of the client roster, staff roster, facility resident notices (water shutoff) and plumbing invoices for services rendered. LPA also conducted interviews with seven (7) staff members (S1–S7) and seven (7) residents (R1–R7). (continued 9099C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Feb 26, 2026 · control 28-AS-20260223122931
20255 state visits · 5 documents
Aug 28, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jun 20, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 24, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Facility staff do not provide adequate food service to residents.

Licensing Program Analyst (LPA) Kimberly Ramirez conducted an unannounced initial complaint investigation visit on 04/24/2025 regarding the above allegations. During today’s visit, LPA Ramirez was greeted by Business Office Director- Lachaun Gill and explained the purpose of the visit. Administrator- Daisy Hernandez arrived shortly after to assist with tour. The investigation consisted of the following: LPA Ramirez requested and obtained copies of Resident/Client Roster, Staff roster, Staff interviews#1-4 (S1 – S4), Resident Interviews#1-6 (R1 – R6), Copies of R1’s: Original Admission Agreement, Face Sheet, Physician’s Report (LIC 602A), Copies of: Easter Brunch Menu 2025, Easter Brunch Flyer dated 04/19/2025, Reconciliation roster of Easter Brunch meal (04/19/2025) purchased by resident’s loved ones, and physical plant tour. See 9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Apr 24, 2025 · control 28-AS-20250422152151
Apr 3, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Facility staff are not properly addressing pest infestation in facility. Facility staff do not provide adequate food service to residents. Facility staff do not ensure that residents are delivered hot water throughout the facility.

Licensing Program Analyst (LPA) Kimberly Ramirez conducted an unannounced initial complaint investigation visit on 04/03/2025 regarding the above allegations. LPA Ramirez identified herself to concierge desk upon entry and requested to speak with facility Administrator. LPA Ramirez was greeted by Marketing Director Heather Moore and explained the purpose of the visit. Administrator Daisy Hernandez arrived shortly after to assist with tour. The investigation consisted of the following: LPA Ramirez requested and obtained copies of Resident/Client Roster, Staff roster, Staff#1 - 4 interviews (S1 – S4), Resident#1-5 (R1- R5), copies of R1’s: face sheet, physician’s report, physician’s orders, Ecolab pest control services contract, Ecolab service report dated 3/11/25, facility charting notes for R1, and physical plant tour. See 9099-C for continued report. Unsubstantiatedthe state’s words, verbatim · CDSS document, Apr 3, 2025 · control 28-AS-20250327102043
Mar 11, 2025Complaint investigation reportSubstantiated

Allegation investigated: Staff are not following proper infection control practices at the facility.

Licensing Program Analyst (LPA) Kimberly Ramirez conducted an unannounced initial complaint investigation visit on 03/11/2025 regarding the above allegation. Staff from The California Department of Public Health joined LPA Ramirez for this investigation visit. LPA was greeted by Administrator Daisy Hernandez and explained the purpose of the visit. The investigation consisted of the following: LPA Ramirez requested and obtained copies of Resident/Client Roster (LIC 9020), Staff#1 - 2 interviews (S1 – S2), Interview with staff from The California Department of Public Health (CDPH), copy of facility Coronavirus/COVID-19 Preparedness and Response Plan, copy of facility Infection Control Polices, copy of County of Los Angeles Official Inspection Report dated 03/04/2025, and physical plant tour. See 9099-C Substantiatedthe state’s words, verbatim · CDSS document, Mar 11, 2025 · control 28-AS-20250304162038
20242 state visits · 2 documents
Aug 22, 2024Complaint investigation reportSubstantiated

Allegation investigated: Staff does not treat resident with respect.

Licensing Program Analyst (LPA) Kimberly Ramirez conducted an unannounced initial complaint investigation visit on 08/22/2024 regarding the above allegation. LPA Ramirez was greeted by Business Office Director Lachaun Gill and explained the purpose of the visit. The investigation consisted of the following: LPA Ramirez requested and obtained copies of Resident/Client Roster, Staff roster, Staff#1 - 9 interviews (S1 – S9), Attempted interview of Staff#10 (S10), Interview of Resident#1 (R1), Attempted interview of Residents in Evergreen Unit, copies of Resident#1 (R1) Physician’s Report, Identification and Emergency Information, Copy of Staff#10 (S10) Employment Application, Copy of (S10) fingerprint clearance, three (3) written statements from facility staff, and physical plant tour. See 809-C for continuation. Substantiatedthe state’s words, verbatim · CDSS document, Aug 22, 2024 · control 28-AS-20240819124811
Jul 26, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations0typical 1
Type B citations1typical 1
Substantiated complaints3typical 2
Total complaints6typical 7
State visits on file12typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2024.
Year-by-year trend
YearVisitsDocumentsSubstantiated202644020255512024221
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

See an error in these counts? Report it — free →

≈ $5,000–$7,500 /mo
our estimate — Los Angeles County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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What dementia training does staff have, and is the area secured?
Non-ambulatory approval — whole home or specific rooms, and is a spot open?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (909) 398-4688

Is Ivy Park At Claremont licensed?

Yes — Ivy Park At Claremont is a licensed residential care home for the elderly (RCFE) in Claremont (Los Angeles County): California license #198603729, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 81 residents. State records list 10 inspection and complaint documents since 2024; the most recent, a facility evaluation report dated July 7, 2026, appears in the inspection record on this page.

Can Ivy Park At Claremont care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Ivy Park At Claremont with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. 81 NON-AMBULATORY, OF WHICH 8 MAY BE BEDRIDDEN. BEDRIDDEN ON FIRST FLOOR ONLY. HOSPICE WAIVER GRANTED FOR (20).

How much does Ivy Park At Claremont cost?

California's public licensing record does not include Ivy Park At Claremont's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Ivy Park At Claremont accept Medi-Cal or the Assisted Living Waiver?

Ivy Park At Claremont is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

57 of 81 beds occupied (70%) when the state visited on April 30, 2026. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Ivy Park At Claremont?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 12 state visits and 10 dated documents since 2024 for Ivy Park At Claremont; 6 complaint-investigation narratives are transcribed verbatim below. The most recent, dated April 30, 2026, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

6 transcribed reports on file

2026

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not follow proper eviction procedure Staff do not serve residents food of good quality Staff do not maintain facility in good repair Staff did not report incidents to appropriate parties
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Gabriela Castro conducted an unannounced complaint visit on 04/30/2026 to deliver findings related to the above allegation. LPA met with Administrator Daisy Hernandez and explained the purpose of the visit. The investigation included a review of the client roster, staff roster, R1’s face sheet, R1’s Admission Agreement, Facility Notices related to reported incidents, Special Incident Reports (SIRs), and letters of concern issued to residents, maintenance logs, fire inspection reports, and documentation related to the elevator repair. LPA conducted interviews with four (4) staff members and six (6) residents. Information obtained through interviews and record review was used to assess the validity of the allegations. A facility walkthrough was conducted, including observation of resident bedrooms, common areas, the kitchen, and the overall food supply. Unsubstantiated— CDSS inspection report, April 30, 2026 · control 28-AS-20260424080523
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility does not have hot water Staff did not observe personal hygiene and sanitation practices to maintain infection control.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Gabriela Castro conducted an unannounced complaint visit on 02/26/2026 to deliver findings related to the above allegation(s). LPA met with Daisy Hernandez, Administrator, and explained the purpose of the visit. The investigation included a review of the client roster, staff roster, facility resident notices (water shutoff) and plumbing invoices for services rendered. LPA also conducted interviews with seven (7) staff members (S1–S7) and seven (7) residents (R1–R7). (continued 9099C) Unsubstantiated— CDSS inspection report, February 26, 2026 · control 28-AS-20260223122931

2025

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility staff do not provide adequate food service to residents.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Kimberly Ramirez conducted an unannounced initial complaint investigation visit on 04/24/2025 regarding the above allegations. During today’s visit, LPA Ramirez was greeted by Business Office Director- Lachaun Gill and explained the purpose of the visit. Administrator- Daisy Hernandez arrived shortly after to assist with tour. The investigation consisted of the following: LPA Ramirez requested and obtained copies of Resident/Client Roster, Staff roster, Staff interviews#1-4 (S1 – S4), Resident Interviews#1-6 (R1 – R6), Copies of R1’s: Original Admission Agreement, Face Sheet, Physician’s Report (LIC 602A), Copies of: Easter Brunch Menu 2025, Easter Brunch Flyer dated 04/19/2025, Reconciliation roster of Easter Brunch meal (04/19/2025) purchased by resident’s loved ones, and physical plant tour. See 9099-C Unsubstantiated— CDSS inspection report, April 24, 2025 · control 28-AS-20250422152151
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility staff are not properly addressing pest infestation in facility. Facility staff do not provide adequate food service to residents. Facility staff do not ensure that residents are delivered hot water throughout the facility.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Kimberly Ramirez conducted an unannounced initial complaint investigation visit on 04/03/2025 regarding the above allegations. LPA Ramirez identified herself to concierge desk upon entry and requested to speak with facility Administrator. LPA Ramirez was greeted by Marketing Director Heather Moore and explained the purpose of the visit. Administrator Daisy Hernandez arrived shortly after to assist with tour. The investigation consisted of the following: LPA Ramirez requested and obtained copies of Resident/Client Roster, Staff roster, Staff#1 - 4 interviews (S1 – S4), Resident#1-5 (R1- R5), copies of R1’s: face sheet, physician’s report, physician’s orders, Ecolab pest control services contract, Ecolab service report dated 3/11/25, facility charting notes for R1, and physical plant tour. See 9099-C for continued report. Unsubstantiated— CDSS inspection report, April 3, 2025 · control 28-AS-20250327102043
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff are not following proper infection control practices at the facility.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Kimberly Ramirez conducted an unannounced initial complaint investigation visit on 03/11/2025 regarding the above allegation. Staff from The California Department of Public Health joined LPA Ramirez for this investigation visit. LPA was greeted by Administrator Daisy Hernandez and explained the purpose of the visit. The investigation consisted of the following: LPA Ramirez requested and obtained copies of Resident/Client Roster (LIC 9020), Staff#1 - 2 interviews (S1 – S2), Interview with staff from The California Department of Public Health (CDPH), copy of facility Coronavirus/COVID-19 Preparedness and Response Plan, copy of facility Infection Control Polices, copy of County of Los Angeles Official Inspection Report dated 03/04/2025, and physical plant tour. See 9099-C Substantiated— CDSS inspection report, March 11, 2025 · control 28-AS-20250304162038

2024

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff does not treat resident with respect.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Kimberly Ramirez conducted an unannounced initial complaint investigation visit on 08/22/2024 regarding the above allegation. LPA Ramirez was greeted by Business Office Director Lachaun Gill and explained the purpose of the visit. The investigation consisted of the following: LPA Ramirez requested and obtained copies of Resident/Client Roster, Staff roster, Staff#1 - 9 interviews (S1 – S9), Attempted interview of Staff#10 (S10), Interview of Resident#1 (R1), Attempted interview of Residents in Evergreen Unit, copies of Resident#1 (R1) Physician’s Report, Identification and Emergency Information, Copy of Staff#10 (S10) Employment Application, Copy of (S10) fingerprint clearance, three (3) written statements from facility staff, and physical plant tour. See 809-C for continuation. Substantiated— CDSS inspection report, August 22, 2024 · control 28-AS-20240819124811

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 12 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
0
typical for this size: 1
Type B citations
1
typical for this size: 1
Substantiated complaints
3
typical for this size: 2
Total complaints
6
typical for this size: 7
State visits on file
12
typical for this size: 19
See the full inspection record on the state's site →
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(909) 398-4688
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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