Santa Anita Assisted Living is a residential care home for the elderly (RCFE) in Temple City, Los Angeles County, California — state license #198603535, licensed for 150 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It appears on the DHCS Assisted Living Waiver participant list checked August 9, 2026, so Medi-Cal may help pay for care services here. California has 107 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated July 16, 2026 — published below in full, verbatim and unscored.

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Santa Anita Assisted Living

No photo on file yet

No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.

Residential care home for the elderly (RCFE) · Large community, 150 residents · Temple City, CA · Los Angeles County
LicensedWheelchairHospiceBedriddenMemory care not on file
No openings reportedBeds change hands in days ·
License #198603535, held since 2022 · read from the California state record on August 2, 2026 ·See on State Site →
5600 Gracewood Avenue · Temple City, Los Angeles County
Phone
(626) 442-8410
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 150 residents
Dementia / memory careNot on file — ask the home
Hospice careVerified in record
Bedridden careApproved for 20 residents

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER; APPROVED FOR CAPACITY OF 150 NON-AMBULATORY OF WHICH 20 CAN BE BEDRIDDEN; HOSPICE WAIVER APPROVED FOR 20 RESIDENTSState service designation935 - ELDERLYthe CDSS license record, verbatim · checked August 2, 2026

Since 2022, the state has visited this home 142 times and filed 107 documents. The most recent is a facility evaluation report, dated July 16, 2026.

Most recent state visit
July 16, 2026
Occupancy at the December 5, 2025 visit
148 of 150 beds

The state's published file for this home includes 14 documents with transcribed findings, dated September 8, 2025 to December 5, 2025. 14 of the 14 carry the state's recorded outcome word: “Substantiated” (2), “Unsubstantiated” (12). 14 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 14 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 96 of 107 documentsFull record on the state’s site →
202621 state visits · 25 documents
Jul 16, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 2, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jun 30, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jun 19, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jun 18, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jun 18, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 21, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 21, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 14, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 7, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 30, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 21, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 20, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 13, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Mar 30, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Mar 24, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Mar 10, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Feb 19, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Feb 5, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Feb 3, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Feb 3, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 30, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 30, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 28, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 2, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

202537 state visits · 45 documents
Dec 18, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Dec 18, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Dec 9, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Dec 5, 2025Complaint investigation reportSubstantiated

Allegation investigated: Staff are not safeguarding resident's personal property.

Licensing Program Analyst (LPA) Kimberly Ramirez conducted an unannounced subsequent complaint investigation visit on 12/05/2025, regarding the above allegation to deliver a superseded licensing report. LPA Ramirez identified herself to front desk staff and was greeted by Administrator Jacqueline Cortez. LPA Ramirez explained the purpose of today’s visit to Cortez. The findings remain the same, however, LPA Ramirez reissued deficiency 87468.2(a)(25) from a Type A to Type B deficiency. LPA Ramirez conducted an unannounced initial complaint investigation visit on 10/22/2025 regarding the above allegation. The investigation consisted of the following: LPA Ramirez requested and obtained copies of Resident/Client Roster, Staff Roster, Staff#1 - 7 interviews (S1 – S7), Resident#1 – 8 (R1 – R8), Copy of Admission Agreement, Review of Client/Resident Personal Property and Valuables (LIC 621) for R1 – R6, and physical plant tour. SEE 9099-C for continued report Substantiatedthe state’s words, verbatim · CDSS document, Dec 5, 2025 · control 28-AS-20251014144300
Dec 4, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Dec 2, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Nov 18, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Nov 13, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff spoke to resident in an inappropriate manner.

Licensing Program Analyst (LPA) Daniel Konishi conducted a subsequent unannounced complaint visit in regard to the allegation listed above. LPA met the Executive Director, Jacqueline Briceno, who assisted with today’s visit. On 11/06/2025, the initial investigation visit was conducted. The investigation consisted of the following: LPA interviewed Executive Director, Staff #1(S1) to Staff #5 (S5), and Resident#1 (R1) to Resident #14 (R14). LPA obtained copies of the following documents: staff roster, resident roster, R1’s face sheet and physician’s reports. LPA obtained copies of S1’s file such as Personnel Record LIC501 and Staff Training documents. During today's visit, LPA obtained the following documents: staff and resident rosters. LPA interviewed the Executive Director, Resident #15 (R15) and Resident #16 (R16). LPA obtained Staff In-Service document. Unsubstantiatedthe state’s words, verbatim · CDSS document, Nov 13, 2025 · control 28-AS-20251104130842
Nov 8, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff is retaliating against a resident in care for filing a complaint with licensing. Staff did not transport resident to a medical appointment.

Licensing Program Analyst (LPA) Christian Gutierrez conducted a subsequent complain visit in regard to the allegations listed above. LPA met with Med-Tech Kaitlyn Gomez who assisted with today’s visit. The investigation consisted of the following: During the initial visit conducted on 10/21/2025, LPA interviewed Administrator, and residents 9 (R1-R9). LPA obtained copies of the following documents: staff roster, resident roster, R1’s physicians reports, admission agreement, identification information (LIC 601), face sheet, and transportation log. On 10/30/2025 visit LPA Gutierrez interviewed staff #2- staff #7 (S2-S7). During today’s visit LPA Gutierrez delivered findings. SEE LIC 9099C Unsubstantiatedthe state’s words, verbatim · CDSS document, Nov 8, 2025 · control 28-AS-20251016123915
Oct 30, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff does not maintain adequate food supply at facility. Staff denied resident food.

Licensing Program Analyst (LPA) Elizabeth Irra conducted a visit to investigate the above allegations. LPA met with Vera Sebastian (Wellness Director). Jackie Cortez (Administrator) arrived at approximately 8:40 A.M.. LPA discussed the purpose of this visit. During this visit, LPA obtained a copy of the resident and staff rosters, interviewed Staff #1 (S-1) through Staff #9 (S-9), interviewed Resident #1 (R-1) through Resident #15 (R-15), obtained a copy of the October 2025 food menu, a copy of the lunch and dinner list of food alternatives, a copy of the food chat meeting conducted on 10/21/25 (including sign-in sheet) and conducted a tour of the kitchen (including the food supply). Refer to LIC 9099C for the continuation of this report. Unsubstantiatedthe state’s words, verbatim · CDSS document, Oct 30, 2025 · control 28-AS-20251027134925
Oct 30, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 28, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 24, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not seek timely medical attention for a resident. Staff did not timely provide a resident's medical results.

Licensing Program Analyst (LPA) Bennette Pena conducted a subsequent complaint visit to deliver findings for the allegations listed above. LPA met with Jacqueline Cortez, Executive Director and explained the purpose of the visit. The investigation consisted of the following: LPA conducted visits on 05/29/2025, 08/26/2025 and 10/20/2025 and obtained copies of the staff/resident roster, Staff in service training about incontinence and hygiene care and Care staff assignment schedule, Resident #1 (R1) files such as: Face sheet (ID and Emergency Info.), Physician’s report, Admission Agreement, Functional Capability Information/Service Plan, Medication Administration Records (MARs)/list for April-May 2025, Care notes/charting, Xray result, Hospital discharge summary and Incident reports (SIRs) related to the allegations. LPA interviewed Staff #1 (S1) - Staff #5 (S5), Resident #1 (R1) - Resident #15 (R15) and had delivered findings for the other allegations. *****CONTINUED ON LIC9099-C***** Uthe state’s words, verbatim · CDSS document, Oct 24, 2025 · control 28-AS-20250522124740
Oct 21, 2025Complaint investigation reportSubstantiated

Allegation investigated: Staff are not safeguarding resident's personal property.

Licensing Program Analyst (LPA) Kimberly Ramirez conducted an unannounced initial complaint investigation visit on 10/22/2025 regarding the above allegations. LPA Ramirez identified herself to front desk staff and was greeted by Activities Director- Brenda Martinez. LPA Ramirez explained the purpose of today’s visit to Martinez. The investigation consisted of the following: LPA Ramirez requested and obtained copies of Resident/Client Roster, Staff Roster, Staff#1 - 7 interviews (S1 – S7), Resident#1 – 8 (R1 – R8), Copy of Admission Agreement, Review of Client/Resident Personal Property and Valuables (LIC 621) for R1 – R6, and physical plant tour. SEE 9099-C for continued report Substantiatedthe state’s words, verbatim · CDSS document, Oct 21, 2025 · control 28-AS-20251014144300
Oct 20, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff do not properly dress a resident while in care. Staff do not meet a resident's diapering needs.

Licensing Program Analyst (LPA) Bennette Pena conducted a subsequent complaint visit to continue investigating the allegations listed above. LPA met with Jacqueline Cortez, Administrator and explained the purpose of the visit. The investigation consisted of the following: On 05/29/2025 and 08/26/2025, LPA obtained copies of the staff/resident roster, Staff in service training about incontinence and hygiene care and Care staff assignment schedule, Resident #1 (R1) files such as: Face sheet (ID and Emergency Info.), Physician’s report, Admission Agreement, Functional Capability Information/Service Plan, Medication Administration Records (MARs)/list for April-May 2025, Care notes/charting, Xray result, Hospital discharge summary and Incident reports (SIRs) related to the allegations. LPA also interviewed Staff #1 (S1) - Staff #5 (S5). During today's visit, LPA obtained copies of the staff/resident roster, reviewed pertinent documents related to the allegations and interviewed Resident #1the state’s words, verbatim · CDSS document, Oct 20, 2025 · control 28-AS-20250522124740
Oct 14, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff does not provide adequate food service. Staff does not ensure to follow food handling practices. Staff do not provide residents with a sufficient amount of food.

Licensing Program Analyst (LPA), Mayra Cota, conducted a 10-day complaint investigation visit regarding the above-mentioned allegations. LPA met with Jacqueline Cortez, Executive Director, and the reason for the visit was explained. During today’s visit: LPA conducted tour of the common areas of the facility, with a focus on inspecting the kitchen and dining rooms, obtained copies of staff and resident rosters, interviewed Staff 1 – Staff 9 (S1-S9) and Resident 1 – Resident 15 (R1-R15). LPA, also reviewed and obtained copies of facility's Plan of Operation and Resident and Employee Lunch forms. The investigation revealed the following: ***Continues on LIC 9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Oct 14, 2025 · control 28-AS-20251006131012
Oct 14, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 9, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did ensure resident was provided a safe environment while in care. Licensee is financially abusing resident in care.

***This report supersedes the report delivered on 10/28/25. The reason for the amendment is to remove confidential information listed on the initial report. The findings will remain unsubstantiated. *** On 10/28/25, Licensing Program Analyst (LPA) S Vaid conducted a subsequential complaint investigation visit for the above allegations. LPA met with Jacqueline Cortez-Administrator, and the purpose of the visit was discussed. On 4/22/25, LPA Vaid conducted an initial 10-day complaint investigation visit for the above allegations. LPA met with Ruth Villa, Wellness Director and Joel Niblett, Administrator. The investigation consisted of the following: LPA toured the physical plant. LPA Interviewed staff #1-#6 (S1-S6) and residents #1-#15 (R1-R15). LPA requested, collected, and reviewed documents from R1's face sheet, physicians reports, residential admissions agreement, medication, physicians’ orders, residents' facility financial history for R1. Staff and client rosters were obtained. LPAthe state’s words, verbatim · CDSS document, Oct 9, 2025 · control 28-AS-20250418090103
Oct 9, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 7, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not prevent resident from being harmed by another resident.

Licensing Program Analyst (LPA), Mayra Cota, conducted an unannounced subsequent complaint investigation visit to deliver findings on the above-mentioned allegation. Today’s visit stems from an initial visit conducted on 9/25/25. LPA met with Jacqueline Cortez, Administrator, and explained the reason for today’s visit. The investigation consisted of the following: During visit on 9/25/25, LPA obtained a copy of the staff and resident roster, reviewed Resident 1 and Resident 2's (R1-R2) file, obtained copies of relevant documents and conducted interviews with Staff 1-6 (S1-S6) and R2. During today’s visit, LPA toured common areas of the facility, obtained a copy of staff and resident rosters and conducted interviews with Resident 3 – Resident 8 (R3-R8) and telephonic interviews were conducted with R1 and (2) of R1’s family members. The investigation revealed the following: ***Continues on LIC 9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Oct 7, 2025 · control 28-AS-20250923115304
Oct 7, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 6, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff spoke to resident in an inappropriate manner. Staff threatened to withhold resident’s medication.

Licensing Program Analyst (LPA) Cynthia Chan conducted a subsequent visit for the allegations listed above. LPA met with Administrator Jacqueline Cortez to explain the purpose of the visit. On 9/30/25, LPA Chan obtained copies of the staff and resident rosters and interviewed the administrator and a staff. During the visit today, LPA interviewed an additional four (4) staff and ten (10) residents. The investigation revealed the following: Allegations - Staff spoke to the resident in an inappropriate manner. It is alleged that a staff “screamed her bloody head off, ahh” after observing an extra plate of food on the resident’s walker and “acted like a B.” LPA interviewed staff and residents regarding this allegation. Administrator and Staff stated they are provided training on ways to communicate with residents, and they do not speak to residents inappropriately. Unsubstantiatedthe state’s words, verbatim · CDSS document, Oct 6, 2025 · control 28-AS-20250922121137
Sep 23, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not prevent resident from smoking in the room resulting in a fire. Staff are not responding to residents call button. Staff do not provide adequate food service to residents in care.

Licensing Program Analyst (LPA) Galarza conducted a subsequent complaint visit to review records and deliver findings on the above allegations. The purpose of the visit was explained to Executive Director Jacqueline Cortez. The investigation consisted of: On 6/17/2025, a physical plant tour of the interior and exterior was conducted, with special focus on medication room, residents' room signal system, kitchen food preparation/servings, and outdoor smoking areas. A total of nine (9) staff and 15 residents were interviewed. LPA reviewed and collected resident (R1 & R2's) file documents; which include Identification and Emergency Information, Physician's Report, Medication Administration Records, Care Plan, June 2025 food menus, alternative food menu, and kitchen resident diet list. LPA interviewed R1's pharmacist and Primary Care Physician's office representative. *Narrative continues next page. Unsubstantiatedthe state’s words, verbatim · CDSS document, Sep 23, 2025 · control 28-AS-20250616120107
Sep 19, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff had inappropriate interactions with resident Staff does not treat resident with respect

Licensing Program Analyst’s (LPA’s) Christian Gutierrez, and Gabby Castro conducted a subsequent complain visit in regard to the allegations listed above. LPA’s met with Administrator Jackie Cortez and explained the purpose of the visit. The investigation consisted of the following: During the initial visit conducted on 09/16/2025, LPA toured the facility and obtained copies of the following documents: staff roster, resident roster. During visit on 09/19/2025 LPA’s Gutierrez, and Castro interviewed: Administrator, staff #1-staff 6, residents #1-residents #10, obtained copies of R1 physician report, identification sheet, resident assessment, service plan, and R1’s intake notes. LPA’s also delivered findings. See 9099C Unsubstantiatedthe state’s words, verbatim · CDSS document, Sep 19, 2025 · control 28-AS-20250912150740
Sep 18, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Sep 11, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Sep 8, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Resident was not accorded privacy while in care. Staff yelled at resident. Staff did not administer resident's medication in a timely manner. Facility is not meeting resident's dietary needs.

Licensing Program Analyst (LPA), Mayra Cota, conducted an unannounced 10-day investigation visit regarding the above-mentioned allegations. LPA met with Jacqueline Cortez, Executive Director and the reason for the visit was explained. The investigation consisted of the following: LPA obtained copies of staff and resident rosters, toured the facility, conducted interviews with Staff 1 – Staff 9 (S1-S9) and Resident 1 – Resident (10), conducted record review for R1 and obtained copies of relevant documentation. Investigation revealed the following: ***Continues on LIC 9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Sep 8, 2025 · control 28-AS-20250902101443
Aug 28, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Aug 18, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Aug 18, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Aug 18, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Aug 15, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Aug 12, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Aug 11, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 28, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 28, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 18, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 17, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jun 17, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jun 13, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 29, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 22, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 7, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 14, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 4, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

202414 state visits · 15 documents
Dec 20, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Dec 6, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Dec 5, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Dec 3, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Nov 14, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 21, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Aug 29, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Aug 1, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 25, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 6, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jun 14, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jun 14, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 21, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 14, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 29, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20239 state visits · 11 documents
Dec 12, 2023Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Dec 12, 2023Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Nov 20, 2023Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Nov 14, 2023Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 26, 2023Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 17, 2023Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 17, 2023Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Sep 28, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Sep 22, 2023Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Aug 25, 2023Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Aug 22, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations8typical 1
Type B citations14typical 1
Substantiated complaints25typical 2
Total complaints82typical 7
State visits on file142typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2022.
Year-by-year trend
YearVisitsDocumentsSubstantiated2026212502025374522024141502023172002022550
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$5,000$7,500 /mo
our estimate — Los Angeles County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home is on the DHCS waiver list (checked August 9, 2026). Details →

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Cost range look wrong? Report it — free →Medi-Cal waiver fact wrong? Report it — free →

Non-ambulatory approval — whole home or specific rooms, and is a spot open?
Ask how the 2025 complaint investigation report was corrected — what changed?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Is Santa Anita Assisted Living licensed?

Yes — Santa Anita Assisted Living is a licensed residential care home for the elderly (RCFE) in Temple City (Los Angeles County): California license #198603535, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 150 residents. State records list 107 inspection and complaint documents since 2022; the most recent, a facility evaluation report dated July 16, 2026, appears in the inspection record on this page.

Can Santa Anita Assisted Living care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Santa Anita Assisted Living with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER; APPROVED FOR CAPACITY OF 150 NON-AMBULATORY OF WHICH 20 CAN BE BEDRIDDEN; HOSPICE WAIVER APPROVED FOR 20 RESIDENTS

How much does Santa Anita Assisted Living cost?

California's public licensing record does not include Santa Anita Assisted Living's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Santa Anita Assisted Living accept Medi-Cal or the Assisted Living Waiver?

Yes — Medi-Cal can help pay for care at Santa Anita Assisted Living through California's Assisted Living Waiver (ALW): the home appears on the Department of Health Care Services participant list checked August 9, 2026. The waiver pays for assisted-living care services — not room and board — for eligible Medi-Cal members, and each home takes a limited number of waiver residents, so ask the home about a current ALW opening.

Medi-Cal / ALW homes in Los Angeles County →Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

148 of 150 beds occupied (99%) when the state visited on December 5, 2025. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Santa Anita Assisted Living?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 142 state visits and 107 dated documents since 2022 for Santa Anita Assisted Living; 14 complaint-investigation narratives are transcribed verbatim below. The most recent, dated December 5, 2025, records an allegation the state marked “Substantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

14 transcribed reports on file

2025

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff are not safeguarding resident's personal property.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Kimberly Ramirez conducted an unannounced subsequent complaint investigation visit on 12/05/2025, regarding the above allegation to deliver a superseded licensing report. LPA Ramirez identified herself to front desk staff and was greeted by Administrator Jacqueline Cortez. LPA Ramirez explained the purpose of today’s visit to Cortez. The findings remain the same, however, LPA Ramirez reissued deficiency 87468.2(a)(25) from a Type A to Type B deficiency. LPA Ramirez conducted an unannounced initial complaint investigation visit on 10/22/2025 regarding the above allegation. The investigation consisted of the following: LPA Ramirez requested and obtained copies of Resident/Client Roster, Staff Roster, Staff#1 - 7 interviews (S1 – S7), Resident#1 – 8 (R1 – R8), Copy of Admission Agreement, Review of Client/Resident Personal Property and Valuables (LIC 621) for R1 – R6, and physical plant tour. SEE 9099-C for continued report SubstantiatedCDSS inspection report, December 5, 2025 · control 28-AS-20251014144300
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff spoke to resident in an inappropriate manner.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Daniel Konishi conducted a subsequent unannounced complaint visit in regard to the allegation listed above. LPA met the Executive Director, Jacqueline Briceno, who assisted with today’s visit. On 11/06/2025, the initial investigation visit was conducted. The investigation consisted of the following: LPA interviewed Executive Director, Staff #1(S1) to Staff #5 (S5), and Resident#1 (R1) to Resident #14 (R14). LPA obtained copies of the following documents: staff roster, resident roster, R1’s face sheet and physician’s reports. LPA obtained copies of S1’s file such as Personnel Record LIC501 and Staff Training documents. During today's visit, LPA obtained the following documents: staff and resident rosters. LPA interviewed the Executive Director, Resident #15 (R15) and Resident #16 (R16). LPA obtained Staff In-Service document. UnsubstantiatedCDSS inspection report, November 13, 2025 · control 28-AS-20251104130842
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff is retaliating against a resident in care for filing a complaint with licensing. Staff did not transport resident to a medical appointment.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Christian Gutierrez conducted a subsequent complain visit in regard to the allegations listed above. LPA met with Med-Tech Kaitlyn Gomez who assisted with today’s visit. The investigation consisted of the following: During the initial visit conducted on 10/21/2025, LPA interviewed Administrator, and residents 9 (R1-R9). LPA obtained copies of the following documents: staff roster, resident roster, R1’s physicians reports, admission agreement, identification information (LIC 601), face sheet, and transportation log. On 10/30/2025 visit LPA Gutierrez interviewed staff #2- staff #7 (S2-S7). During today’s visit LPA Gutierrez delivered findings. SEE LIC 9099C UnsubstantiatedCDSS inspection report, November 8, 2025 · control 28-AS-20251016123915
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff does not maintain adequate food supply at facility. Staff denied resident food.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Elizabeth Irra conducted a visit to investigate the above allegations. LPA met with Vera Sebastian (Wellness Director). Jackie Cortez (Administrator) arrived at approximately 8:40 A.M.. LPA discussed the purpose of this visit. During this visit, LPA obtained a copy of the resident and staff rosters, interviewed Staff #1 (S-1) through Staff #9 (S-9), interviewed Resident #1 (R-1) through Resident #15 (R-15), obtained a copy of the October 2025 food menu, a copy of the lunch and dinner list of food alternatives, a copy of the food chat meeting conducted on 10/21/25 (including sign-in sheet) and conducted a tour of the kitchen (including the food supply). Refer to LIC 9099C for the continuation of this report. UnsubstantiatedCDSS inspection report, October 30, 2025 · control 28-AS-20251027134925
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not seek timely medical attention for a resident. Staff did not timely provide a resident's medical results.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Bennette Pena conducted a subsequent complaint visit to deliver findings for the allegations listed above. LPA met with Jacqueline Cortez, Executive Director and explained the purpose of the visit. The investigation consisted of the following: LPA conducted visits on 05/29/2025, 08/26/2025 and 10/20/2025 and obtained copies of the staff/resident roster, Staff in service training about incontinence and hygiene care and Care staff assignment schedule, Resident #1 (R1) files such as: Face sheet (ID and Emergency Info.), Physician’s report, Admission Agreement, Functional Capability Information/Service Plan, Medication Administration Records (MARs)/list for April-May 2025, Care notes/charting, Xray result, Hospital discharge summary and Incident reports (SIRs) related to the allegations. LPA interviewed Staff #1 (S1) - Staff #5 (S5), Resident #1 (R1) - Resident #15 (R15) and had delivered findings for the other allegations. *****CONTINUED ON LIC9099-C***** UCDSS inspection report, October 24, 2025 · control 28-AS-20250522124740
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff are not safeguarding resident's personal property.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Kimberly Ramirez conducted an unannounced initial complaint investigation visit on 10/22/2025 regarding the above allegations. LPA Ramirez identified herself to front desk staff and was greeted by Activities Director- Brenda Martinez. LPA Ramirez explained the purpose of today’s visit to Martinez. The investigation consisted of the following: LPA Ramirez requested and obtained copies of Resident/Client Roster, Staff Roster, Staff#1 - 7 interviews (S1 – S7), Resident#1 – 8 (R1 – R8), Copy of Admission Agreement, Review of Client/Resident Personal Property and Valuables (LIC 621) for R1 – R6, and physical plant tour. SEE 9099-C for continued report SubstantiatedCDSS inspection report, October 21, 2025 · control 28-AS-20251014144300
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff do not properly dress a resident while in care. Staff do not meet a resident's diapering needs.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Bennette Pena conducted a subsequent complaint visit to continue investigating the allegations listed above. LPA met with Jacqueline Cortez, Administrator and explained the purpose of the visit. The investigation consisted of the following: On 05/29/2025 and 08/26/2025, LPA obtained copies of the staff/resident roster, Staff in service training about incontinence and hygiene care and Care staff assignment schedule, Resident #1 (R1) files such as: Face sheet (ID and Emergency Info.), Physician’s report, Admission Agreement, Functional Capability Information/Service Plan, Medication Administration Records (MARs)/list for April-May 2025, Care notes/charting, Xray result, Hospital discharge summary and Incident reports (SIRs) related to the allegations. LPA also interviewed Staff #1 (S1) - Staff #5 (S5). During today's visit, LPA obtained copies of the staff/resident roster, reviewed pertinent documents related to the allegations and interviewed Resident #1CDSS inspection report, October 20, 2025 · control 28-AS-20250522124740
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff does not provide adequate food service. Staff does not ensure to follow food handling practices. Staff do not provide residents with a sufficient amount of food.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA), Mayra Cota, conducted a 10-day complaint investigation visit regarding the above-mentioned allegations. LPA met with Jacqueline Cortez, Executive Director, and the reason for the visit was explained. During today’s visit: LPA conducted tour of the common areas of the facility, with a focus on inspecting the kitchen and dining rooms, obtained copies of staff and resident rosters, interviewed Staff 1 – Staff 9 (S1-S9) and Resident 1 – Resident 15 (R1-R15). LPA, also reviewed and obtained copies of facility's Plan of Operation and Resident and Employee Lunch forms. The investigation revealed the following: ***Continues on LIC 9099-C UnsubstantiatedCDSS inspection report, October 14, 2025 · control 28-AS-20251006131012
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did ensure resident was provided a safe environment while in care. Licensee is financially abusing resident in care.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
***This report supersedes the report delivered on 10/28/25. The reason for the amendment is to remove confidential information listed on the initial report. The findings will remain unsubstantiated. *** On 10/28/25, Licensing Program Analyst (LPA) S Vaid conducted a subsequential complaint investigation visit for the above allegations. LPA met with Jacqueline Cortez-Administrator, and the purpose of the visit was discussed. On 4/22/25, LPA Vaid conducted an initial 10-day complaint investigation visit for the above allegations. LPA met with Ruth Villa, Wellness Director and Joel Niblett, Administrator. The investigation consisted of the following: LPA toured the physical plant. LPA Interviewed staff #1-#6 (S1-S6) and residents #1-#15 (R1-R15). LPA requested, collected, and reviewed documents from R1's face sheet, physicians reports, residential admissions agreement, medication, physicians’ orders, residents' facility financial history for R1. Staff and client rosters were obtained. LPACDSS inspection report, October 9, 2025 · control 28-AS-20250418090103
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not prevent resident from being harmed by another resident.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA), Mayra Cota, conducted an unannounced subsequent complaint investigation visit to deliver findings on the above-mentioned allegation. Today’s visit stems from an initial visit conducted on 9/25/25. LPA met with Jacqueline Cortez, Administrator, and explained the reason for today’s visit. The investigation consisted of the following: During visit on 9/25/25, LPA obtained a copy of the staff and resident roster, reviewed Resident 1 and Resident 2's (R1-R2) file, obtained copies of relevant documents and conducted interviews with Staff 1-6 (S1-S6) and R2. During today’s visit, LPA toured common areas of the facility, obtained a copy of staff and resident rosters and conducted interviews with Resident 3 – Resident 8 (R3-R8) and telephonic interviews were conducted with R1 and (2) of R1’s family members. The investigation revealed the following: ***Continues on LIC 9099-C UnsubstantiatedCDSS inspection report, October 7, 2025 · control 28-AS-20250923115304
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff spoke to resident in an inappropriate manner. Staff threatened to withhold resident’s medication.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Cynthia Chan conducted a subsequent visit for the allegations listed above. LPA met with Administrator Jacqueline Cortez to explain the purpose of the visit. On 9/30/25, LPA Chan obtained copies of the staff and resident rosters and interviewed the administrator and a staff. During the visit today, LPA interviewed an additional four (4) staff and ten (10) residents. The investigation revealed the following: Allegations - Staff spoke to the resident in an inappropriate manner. It is alleged that a staff “screamed her bloody head off, ahh” after observing an extra plate of food on the resident’s walker and “acted like a B.” LPA interviewed staff and residents regarding this allegation. Administrator and Staff stated they are provided training on ways to communicate with residents, and they do not speak to residents inappropriately. UnsubstantiatedCDSS inspection report, October 6, 2025 · control 28-AS-20250922121137
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not prevent resident from smoking in the room resulting in a fire. Staff are not responding to residents call button. Staff do not provide adequate food service to residents in care.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Galarza conducted a subsequent complaint visit to review records and deliver findings on the above allegations. The purpose of the visit was explained to Executive Director Jacqueline Cortez. The investigation consisted of: On 6/17/2025, a physical plant tour of the interior and exterior was conducted, with special focus on medication room, residents' room signal system, kitchen food preparation/servings, and outdoor smoking areas. A total of nine (9) staff and 15 residents were interviewed. LPA reviewed and collected resident (R1 & R2's) file documents; which include Identification and Emergency Information, Physician's Report, Medication Administration Records, Care Plan, June 2025 food menus, alternative food menu, and kitchen resident diet list. LPA interviewed R1's pharmacist and Primary Care Physician's office representative. *Narrative continues next page. UnsubstantiatedCDSS inspection report, September 23, 2025 · control 28-AS-20250616120107
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff had inappropriate interactions with resident Staff does not treat resident with respect
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst’s (LPA’s) Christian Gutierrez, and Gabby Castro conducted a subsequent complain visit in regard to the allegations listed above. LPA’s met with Administrator Jackie Cortez and explained the purpose of the visit. The investigation consisted of the following: During the initial visit conducted on 09/16/2025, LPA toured the facility and obtained copies of the following documents: staff roster, resident roster. During visit on 09/19/2025 LPA’s Gutierrez, and Castro interviewed: Administrator, staff #1-staff 6, residents #1-residents #10, obtained copies of R1 physician report, identification sheet, resident assessment, service plan, and R1’s intake notes. LPA’s also delivered findings. See 9099C UnsubstantiatedCDSS inspection report, September 19, 2025 · control 28-AS-20250912150740
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedResident was not accorded privacy while in care. Staff yelled at resident. Staff did not administer resident's medication in a timely manner. Facility is not meeting resident's dietary needs.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA), Mayra Cota, conducted an unannounced 10-day investigation visit regarding the above-mentioned allegations. LPA met with Jacqueline Cortez, Executive Director and the reason for the visit was explained. The investigation consisted of the following: LPA obtained copies of staff and resident rosters, toured the facility, conducted interviews with Staff 1 – Staff 9 (S1-S9) and Resident 1 – Resident (10), conducted record review for R1 and obtained copies of relevant documentation. Investigation revealed the following: ***Continues on LIC 9099-C UnsubstantiatedCDSS inspection report, September 8, 2025 · control 28-AS-20250902101443

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 142 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
8
typical for this size: 1
Type B citations
14
typical for this size: 1
Substantiated complaints
25
typical for this size: 2
Total complaints
82
typical for this size: 7
State visits on file
142
typical for this size: 19
See the full inspection record on the state's site →
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What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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