Springville is a residential care home for the elderly (RCFE) in Baldwin Park, Los Angeles County, California — state license #198603040, licensed for 43 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It appears on the DHCS Assisted Living Waiver participant list checked August 9, 2026, so Medi-Cal may help pay for care services here. California has 16 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated June 16, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 21 times and filed 16 documents. The most recent is a facility evaluation report, dated June 16, 2026.
The state's published file for this home includes 10 documents with transcribed findings, dated July 6, 2023 to March 14, 2024. 10 of the 10 carry the state's recorded outcome word: “Substantiated” (6), “Unsubstantiated” (4). 10 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 10 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Jun 16, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 16, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 5, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jun 17, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jun 21, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Mar 14, 2024Unsubstantiated
Allegation investigated: Unlawful eviction. Resident sustained injury while in care. Resident not being provided adequate services. Facility staff did not provide record request to authorized representative in a timely manner. Staff not providing medication as prescribed.
Licensing Program Analysts (LPAs) Elizabeth Irra and Christian Gutierrez conducted a subsequent visit to investigate the above allegations. LPAs were allowed entry by Linda Fan (Facility Administrator). LPAs discussed the purpose of today’s visit. On 12/20/22, Licensing Program Analysts (LPA) Elizabeth Irra conducted the initial 10-day complaint visit. LPA met with Xiao Hong Dong (Staff #1/S-1) and explained the purpose of today's visit. At approximately 9:20 A.M., Linda Fan (Facility Administrator) arrived and assisted with this visit. During this visit, LPA obtained a copy of the Resident Roster and Staff Roster (with staff contact information including language preference). LPA attempted to interview Staff #1 (S-1) and Resident #1 (R-1) and was unsuccessful due to language barrier. LPA obtained relevant documentation for R-1. Additionally, LPA was unable to interview other Staff and/or Residents due to language barriers and due to active cases of COVID-19+ cases at this facility. **the state’s words, verbatim · CDSS document, Mar 14, 2024 · control 28-AS-20221216143558
Feb 1, 2024Unsubstantiated
Allegation investigated: Facility refused to allow medical professional to assess resident in care. Facility failed to meet resident's medical needs.
Licensing Program Analyst (LPA) Tena Herrera conducted an unannounced subsequent complaint investigation visit regarding the above allegations. LPA met with Administrator Linda Fan and explained the reason for the visit. The investigation consisted of the following: During inital visit on 2/24/23 LPA Ashley Calderon obtained a copy of the resident roster interviewed Administrator and Office Manager, and the following documents were later gathered via email; Staff Roster, Resident #1 (R1) Physican Report, R1 Special Incidnet Reports (SIR's) , and Supportive Documents. LPA Calderon also toured facility. Due to insufficient information available at this time, and language barrier further investigation was required. During subsequent visit conducted today 2/1/24 LPA Herrera along with LPA Christine Wong (for translation purposes) interviewed 4 residnets and 2 staff. LPA Herrera obtained copies of staff/residnet roster, R1 Police Report and R1 Incident Reports. (Continued on 9099-C) Unsubstthe state’s words, verbatim · CDSS document, Feb 1, 2024 · control 28-AS-20230217090050
Feb 1, 2024Substantiated
Allegation investigated: Illegal Eviction
Licensing Program Analyst (LPA) Wong conducted the “Initial 10-Day” visit to ascertain information pertaining to the above-mentioned allegation(s) and to establish the validity of the complaint. LPA met with Staff #1 Anna Dong (Manager) who allowed entry into the facility and was later met by Administrator Linda Fan who assisted with the visit. The investigation consisted of the following: On today's date, LPA interviewed four (4) residents (R3-R6), two staff (S1-S2) and Administrator and obtained resident roster, face sheet and incident reports for R1 and R2. See LIC 9099C for continuation Substantiatedthe state’s words, verbatim · CDSS document, Feb 1, 2024 · control 28-AS-20240129081438
Jan 9, 2024Substantiated
Allegation investigated: Facility is not following the proper protocol for COVID-19. Facility is not complying with the local health department's guidelines for COVID-19. Facility is violating residents' personal rights. Facility is not allowing visitors.
Licensing Program Analyst (LPA) V. Maldonado made an unannounced subsequent visit to the facility for the purpose of delivering findings in regard to the investigation of the above-mentioned allegations. LPA Maldonado met with Administrator, Linda Fan, and explained the purpose for the visit. On 12/29/22, LPA Maldonado conducted the initial complaint visit. During the visit, LPA Maldonado obtained a copy of the resident roster and staff roster (with staff contact information, including language preference). LPA Maldonado obtained assistance from LPA Christine Wong, telephonically, to assist with translating, as the majority of staff and residents at the facility speak a different language. LPA's Maldonado and Wong conducted interviews with Staff #1-3 (S1-S3) and Residents #1-5 (R1-R5). LPA also obtained copies of the facesheet and physician's report for R1-R5 and conducted a tour of the physical plant with administrator Linda Fan. During today's visit, LPA Maldonado delivered findingsthe state’s words, verbatim · CDSS document, Jan 9, 2024 · control 28-AS-20221223090814
Oct 26, 2023Unsubstantiated
Allegation investigated: Staff prohibited resident from having visitors. Staff did not treat resident with dignity or respect. Staff did not keep the facility free from clutter. Staff retaliated against resident due complaints regarding resident care.
*This report will supersede the report dated 07/06/23 to correct specific information on the report* Licensing Program Analyst (LPA) Luis Mora conducted an unannounced initial complaint visit to determine the validity of the above-mentioned allegations. LPA met Linda Fan (Administrator) and explained the reason for the visit. The investigation consisted of the following: LPA Mora obtained copies of the resident and staff rosters, interviewed Administrator, Staff 1 - Staff 2 (S1 - S2), Resident 1 - Resident 7 (R1 - R7), and 4 residents' responsible parties, and toured the facility. The investigation revealed the following: regarding the allegation "staff prohibited resident from having visitors", it is alleged that on 2/20/2023, a family member of a resident made an appointment with the facility and showed up with home health nurse and were denied entry to the facility. Administrator and staff denied the allegation. (Continued to LIC 9099-C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Oct 26, 2023 · control 28-AS-20230627145047
Oct 19, 2023Substantiated
Allegation investigated: Resident received a pressure injury while in care
Licensing Program Analyst (LPA) Christine Wong met with Staff Kevin Qin who allowed the entry for the facility and explained the reason of the visit. A subsequent visit was conducted to issue an additional citation related to allegation “resident received a pressure injury while in care”. Department review of medical records was completed which revealed systemic failures at the facility in preventing pressure injuries. Immediate $500 civil penalty was issued during today’s visit. At this time an Enhanced Civil Penalty (ECP) determination is pending in reference to Health and Safety Code 1569.49(e) & (f) and may be assessed at a later date. All findings remain the same as indicated on report dated 09/28/23. Per California Code of Regulations, Title 22, and California Health and Safety Code, the deficiency observed during the visit is documented on 809D. Exit interview held and a copy of the report along with appeal rights were provided. Substantiatedthe state’s words, verbatim · CDSS document, Oct 19, 2023 · control 28-AS-20210405152422
Oct 16, 2023Substantiated
Allegation investigated: Resident sustained a fracture due to staff neglect Staff did not seek medical attention for resident in a timely manner
*This is a corrected version of report created on 10/12/23 to correct information provided in the LIC 9099C* On 10/12/23 Licensing Program Analyst (LPA) Mary Flores conducted an unannounced subsequent complaint investigation visit regarding the above allegations. LPA met with Kevin Qin and explained the reason for the visit. Administrator Linda Fan arrived 10 minutes later. The investigation consisted of the following: On 5/4/23 LPA Ramirez conducted a 24 hour health and safety check. LPA requested the following documents for Resident #1 (R1): Emergency and Information sheet, Physician’s Report dated: 4/19/21, Preplacement Appraisal, Admission Agreement, Discharge documents dated 4/3/23. On 5/4/23, Investigation Bureau Investigator, Christine Ferris was assigned the investigation. Investigator Ferris requested medical records, and conducted interviews with staff, resident. On 7/7/23, A nurse consult was submitted to the Department’s nurse consultant. On 10/12/23 LPA Flores conducted inthe state’s words, verbatim · CDSS document, Oct 16, 2023 · control 28-AS-20230503164443
Oct 12, 2023Substantiated
Allegation investigated: Resident sustained a fracture due to staff neglect Staff did not seek medical attention for resident in a timely manner
Licensing Program Analyst (LPA) Mary Flores conducted an unannounced subsequent complaint investigation visit regarding the above allegations. LPA met with Kevin Qin and explained the reason for the visit. Administrator Linda Fan arrived 10 minutes later. The investigation consisted of the following: On 5/4/23 LPA Ramirez conducted a 24 hour health and safety check. LPA requested the following documents for Resident #1 (R1): Emergency and Information sheet, Physician’s Report dated: 4/19/21, Preplacement Appraisal, Admission Agreement, Discharge documents dated 4/3/23. On 5/4/23, Investigation Bureau Investigator, Christine Ferris was assigned the investigation. Investigator Ferris requested medical records, and conducted interviews with staff, resident. On 7/7/23, A nurse consult was submitted to the Department’s nurse consultant. On 10/12/23 LPA Flores conducted interviews with 3 staff, 3 residents, 2 family representatives and delivered findings. (CONTINUED ON LIC 9099C) Substantiatthe state’s words, verbatim · CDSS document, Oct 12, 2023 · control 28-AS-20230503164443
Sep 28, 2023Substantiated
Allegation investigated: Facility retained resident with a prohibited health condition Resident received a pressure injury while in care Staff did not notify authorized representative of residents change in condition
Licensing Program Analyst (LPA) Wong conducted a “Subsequent” visit to ascertain additional information regarding the above-mentioned allegations and for the purpose of rendering the findings. LPA met with Staff #1 Kevin Qin who allowed entry into the facility and assisted with the visit. The investigation consisted of the following: On 4/6/2021, LPA Sicairos conducted a virtual tour of the facility with the assistance of the Administrator which included the common areas and a random sample of resident rooms. LPA did not observe any immediate health and/or safety concerns. LPA also interviewed the Administrator. LPA requested copies of resident & staff rosters and copies of Former Resident #1 (R1's) file including but not limited to Physician's Report, Wound Care Assessment, Home Health Information, and Resident Appraisal. On 6/22/2023, LPA Wong interviewed the administrator and Staff#1 (S1). On 03/15/23, LPA Wong referred the complaint to Community Care Licensing (CCL) Program Clinicathe state’s words, verbatim · CDSS document, Sep 28, 2023 · control 28-AS-20210405152422
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Is Springville licensed?
Yes — Springville is a licensed residential care home for the elderly (RCFE) in Baldwin Park (Los Angeles County): California license #198603040, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 43 residents. State records list 16 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated June 16, 2026, appears in the inspection record on this page.
Can Springville care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Springville with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER.APPROVED FOR 29 NON-AMBULATORY AND 14 BEDRIDDEN.HOSPICE WAIVER FOR 10. BEDRIDDEN ROOMS ARE: 101(2 RESIDENTS),102(2 RESIDENTS),122(1 RESIDENT),123(1 RESIDENT),126(2 RESIDENTS),127(2 RESIDEN TS),128(2 RESIDENTS), AND 129(2 RESIDENTS)
How much does Springville cost?
California's public licensing record does not include Springville's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Springville accept Medi-Cal or the Assisted Living Waiver?
Yes — Medi-Cal can help pay for care at Springville through California's Assisted Living Waiver (ALW): the home appears on the Department of Health Care Services participant list checked August 9, 2026. The waiver pays for assisted-living care services — not room and board — for eligible Medi-Cal members, and each home takes a limited number of waiver residents, so ask the home about a current ALW opening.
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30 of 43 beds occupied (70%) when the state visited on March 14, 2024. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Springville?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 21 state visits and 16 dated documents since 2021 for Springville; 10 complaint-investigation narratives are transcribed verbatim below. The most recent, dated March 14, 2024, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2024
2023
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 21 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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