Halldale Manor is a residential care home for the elderly (RCFE) in Harbor City, Los Angeles County, California — state license #198602022, with a licensed capacity of 6, listed as closed, change of ownership in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 14 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated April 14, 2026 — published below in full, verbatim and unscored.

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Halldale Manor

The state record lists this licence as “Closed, Change of Ownership”. A closed licence cannot admit residents. We keep closed licences published because “is this place licensed?” deserves an honest answer.

The state also licenses a home at this address today: Halldale Guesthome · licence #198320516

No photo on file yet

No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.

Residential care home for the elderly (RCFE) · Small home, 6 residents · Harbor City, CA · Los Angeles County
Closed in state recordWheelchairMemory careHospiceBedridden
No openings reportedBeds change hands in days · we confirm by phone before any referral
License #198602022, held since 2017 · read from the California state record on August 2, 2026 ·See on State Site →
23438 Halldale Avenue · Harbor City, Los Angeles County
Phone
(310) 533-7364
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →

Wheelchair / non-ambulatoryApproved for 6 residents
Dementia / memory careVerified in record
Hospice careApproved for 2 residents
Bedridden careApproved for 1 resident

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RENGE 60 AND OVER. 6 NON-AMBULATORY, OF WHICH 1 MAY BE BEDRIDDEN. HOSPICE WAIVER FOR 2.State service designation983 - RCFE / DEMENTIAthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2021, the state has visited this home 14 times and filed 14 documents. The most recent is a facility evaluation report, dated April 14, 2026.

Most recent state visit
April 14, 2026
Occupancy at the October 31, 2025 visit
6 of 6 beds

The state's published file for this home includes 7 documents with transcribed findings, dated September 17, 2021 to October 31, 2025. 7 of the 7 carry the state's recorded outcome word: “Unsubstantiated” (7). 7 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 7 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 9 of 14 documentsFull record on the state’s site →
20261 state visit · 1 document
Apr 14, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20253 state visits · 3 documents
Oct 31, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff spoke inappropriately to resident.

On October 31, 2025, the California Department of Social Services/Community Care Licensing (CDSS/CCL) Licensing Program Analyst (LPA) Ernand Dabuet conducted an initial unannounced complaint visit. Evangeline Agaptep, Admnistrator, greeted the LPA. (LPA) explained that the purpose of the visit is to investigate the allegation mentioned above. The investigation included interviews, a collection of records, and a tour of the facility. Interviews were conducted with Resident #1 through Resident #5 (R1-R5), Staff #1 through Staff #3 (S1-S3), and Witness #1 (W1). The Department reviewed several documents, including the Register of Facility Residents LIC 9020 (dated 08/01/25), Personnel Report LIC 500 (dated 05/09/25), (R1's) Physician's Report LIC602A (dated 09/24/25), Appraisal/Needs Service Plan LIC 625 (08/02/24) as well as other pertinent records associated with this complaint. (Evaluation Report continues LIC 9099-C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Oct 31, 2025 · control 11-AS-20251029091203
Aug 20, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff do not prevent resident from hitting another resident Staff did not prevent a resident from pushing another resident

On 08/20/2025 Licensing Program Analyst (LPA) Jose Calderon conducted an unannounced visit to Halldale Manor facility and was greeted by Administrator Glenda Bustos (S1). LPA Calderon spoke to S1 prior to entering the facility to conduct a risk assessment. LPA Calderon explained the purpose of this visit is to deliver the findings pertaining to the above-mentioned allegations. The investigation consisted of the following: LPA Calderon interviewed Administrator S1, Staff S2-S3, resident R1-R3. LPA Calderon obtained the following records: Needs and Service plan (dated 1/1/2025), Physician Report (dated 8/2/2024), Incident report (dated 08/10/2025) for R1. LPA Calderon toured the facility with S1. The investigation revealed the following: Unsubstantiatedthe state’s words, verbatim · CDSS document, Aug 20, 2025 · control 11-AS-20250812145742
Apr 24, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20244 state visits · 4 documents
Sep 26, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff physically abused resident.

On 09/26/2024 Licensing Program Analyst (LPA) Jose Calderon conducted an unannounced visit to Halldale Manor facility and was greeted by Administrator Evangeline Agatep (S1). LPA Calderon spoke to S1 prior to entering the facility to conduct a risk assessment. LPA Calderon explained the purpose of this visit is to deliver the finding pertaining to the above-mentioned allegation. The investigation consisted of the following: LPA Calderon interviewed Administrator S1, Staff S2-S3, resident R1-R5. LPA Calderon obtained the following records: Needs and Service plan (date 9/1/2024), admission agreement (date 8/13/2024), physician report (date 6/5/2024), pre-placement plan (date 8/10/24), incident report (date 09/16/2024) for R1. Needs and Service plan (date 12/15/2023), admission agreement (date 12/6/2023), physician report (date 10/25/2023) for R2. The investigation revealed the following: Unsubstantiatedthe state’s words, verbatim · CDSS document, Sep 26, 2024 · control 11-AS-20240920120324
Jun 13, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff sexually abused resident

On 6/13/2024 LPA Alfonso Iniguez conducted a subsequent unannounced complaint visit. LPA Iniguez met with Virgina Romano /Facility Staff. LPA explained the purpose of this visit. Investigation Consisted of: On 2/15/24, LPA obtained and reviewed the following documents: Resident’s roster, Personnel roster,(R#1-R#3) admissions agreement, (R#1-R#3) Identification and Emergency Information, (R#1-R#3) Physicians Report for Residential Care Facilities for the Elderly, (R#1-R#3) Needs and Services Plan, (R#1-R#3) Medication Administration Records (MARs), January 2024, and (R#1)'s medical record dated 12/11/2023. On 2/15/24, the complaint investigation was referred to the Community Care Licensing Investigation Branch (IB) and assigned to investigator Hiedy Bendana. IB Investigator Bendana conducted the following interviews and documentation gathered: On 3/15/24 Witness 4 (W#4), On 2/29/24 Administrator Interview(A#1) and Facility Staff (S#1), On 3/11/24 Witness 1 Interview (W#1) and Witness 2the state’s words, verbatim · CDSS document, Jun 13, 2024 · control 11-AS-20240214124146
Feb 29, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 5, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff member is emotionally abusing residents in care. Staff do not ensure that residents in care attend their doctor’s appointments. Staff member is unable to communicate with residents due to language barrier.

On 1/5/24, Licensing Program Analyst (LPA) Elvira Gonzalez conducted a subsequent complaint visit to deliver the complaint findings. Upon arrival, LPA met with Glenda Bustos and explained the purpose of the visit. The investigation consisted of the following: On 10/9/2023, LPA toured the inside and outside grounds of the facility. LPA Montoya interviewed 4 out of 5 residents and 3 on-duty staff. One resident was sleeping during the visit and LPA was unable to obtain statements from this resident. LPA requested and obtained copies of Staff roster, Resident roster, and all five residents' Physician's Reports and Appraisals/Needs and Services Plans and Admission Agreement. Report continued in LIC9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Jan 5, 2024 · control 11-AS-20231004104300
20231 state visit · 1 document
Oct 9, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations0typical 0
Type B citations0typical 0
Substantiated complaints0typical 0
Total complaints7typical 0
State visits on file14typical 6
“Typical” is the statewide median across the 5,773 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2017.
Year-by-year trend
YearVisitsDocumentsSubstantiated202611020253302024440202322020222202021120
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

See an error in these counts? Report it — free →

$4,000$6,500 /mo
our estimate — Los Angeles County band, market research June 2026; not this home’s quoted price
$3,000 · statewide low$8,000 · statewide high
California’s public record holds no per-home price, so we never invent one.
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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Is Halldale Manor licensed?

No — not currently. The CDSS state record checked August 2, 2026 lists Halldale Manor in Harbor City (Los Angeles County), California license #198602022, as “Closed, Change Of Ownership, formerly licensed for 6 residents. State records list 14 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated April 14, 2026, appears in the inspection record on this page.

Can Halldale Manor care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Halldale Manor with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RENGE 60 AND OVER. 6 NON-AMBULATORY, OF WHICH 1 MAY BE BEDRIDDEN. HOSPICE WAIVER FOR 2.

How much does Halldale Manor cost?

California's public licensing record does not include Halldale Manor's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Halldale Manor accept Medi-Cal or the Assisted Living Waiver?

Halldale Manor is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

6 of 6 beds occupied (100%) when the state visited on October 31, 2025. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Halldale Manor?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 14 state visits and 14 dated documents since 2021 for Halldale Manor; 7 complaint-investigation narratives are transcribed verbatim below. The most recent, dated October 31, 2025, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

7 transcribed reports on file

2025

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff spoke inappropriately to resident.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On October 31, 2025, the California Department of Social Services/Community Care Licensing (CDSS/CCL) Licensing Program Analyst (LPA) Ernand Dabuet conducted an initial unannounced complaint visit. Evangeline Agaptep, Admnistrator, greeted the LPA. (LPA) explained that the purpose of the visit is to investigate the allegation mentioned above. The investigation included interviews, a collection of records, and a tour of the facility. Interviews were conducted with Resident #1 through Resident #5 (R1-R5), Staff #1 through Staff #3 (S1-S3), and Witness #1 (W1). The Department reviewed several documents, including the Register of Facility Residents LIC 9020 (dated 08/01/25), Personnel Report LIC 500 (dated 05/09/25), (R1's) Physician's Report LIC602A (dated 09/24/25), Appraisal/Needs Service Plan LIC 625 (08/02/24) as well as other pertinent records associated with this complaint. (Evaluation Report continues LIC 9099-C) UnsubstantiatedCDSS inspection report, October 31, 2025 · control 11-AS-20251029091203
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff do not prevent resident from hitting another resident Staff did not prevent a resident from pushing another resident
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 08/20/2025 Licensing Program Analyst (LPA) Jose Calderon conducted an unannounced visit to Halldale Manor facility and was greeted by Administrator Glenda Bustos (S1). LPA Calderon spoke to S1 prior to entering the facility to conduct a risk assessment. LPA Calderon explained the purpose of this visit is to deliver the findings pertaining to the above-mentioned allegations. The investigation consisted of the following: LPA Calderon interviewed Administrator S1, Staff S2-S3, resident R1-R3. LPA Calderon obtained the following records: Needs and Service plan (dated 1/1/2025), Physician Report (dated 8/2/2024), Incident report (dated 08/10/2025) for R1. LPA Calderon toured the facility with S1. The investigation revealed the following: UnsubstantiatedCDSS inspection report, August 20, 2025 · control 11-AS-20250812145742

2024

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff physically abused resident.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 09/26/2024 Licensing Program Analyst (LPA) Jose Calderon conducted an unannounced visit to Halldale Manor facility and was greeted by Administrator Evangeline Agatep (S1). LPA Calderon spoke to S1 prior to entering the facility to conduct a risk assessment. LPA Calderon explained the purpose of this visit is to deliver the finding pertaining to the above-mentioned allegation. The investigation consisted of the following: LPA Calderon interviewed Administrator S1, Staff S2-S3, resident R1-R5. LPA Calderon obtained the following records: Needs and Service plan (date 9/1/2024), admission agreement (date 8/13/2024), physician report (date 6/5/2024), pre-placement plan (date 8/10/24), incident report (date 09/16/2024) for R1. Needs and Service plan (date 12/15/2023), admission agreement (date 12/6/2023), physician report (date 10/25/2023) for R2. The investigation revealed the following: UnsubstantiatedCDSS inspection report, September 26, 2024 · control 11-AS-20240920120324
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff sexually abused resident
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 6/13/2024 LPA Alfonso Iniguez conducted a subsequent unannounced complaint visit. LPA Iniguez met with Virgina Romano /Facility Staff. LPA explained the purpose of this visit. Investigation Consisted of: On 2/15/24, LPA obtained and reviewed the following documents: Resident’s roster, Personnel roster,(R#1-R#3) admissions agreement, (R#1-R#3) Identification and Emergency Information, (R#1-R#3) Physicians Report for Residential Care Facilities for the Elderly, (R#1-R#3) Needs and Services Plan, (R#1-R#3) Medication Administration Records (MARs), January 2024, and (R#1)'s medical record dated 12/11/2023. On 2/15/24, the complaint investigation was referred to the Community Care Licensing Investigation Branch (IB) and assigned to investigator Hiedy Bendana. IB Investigator Bendana conducted the following interviews and documentation gathered: On 3/15/24 Witness 4 (W#4), On 2/29/24 Administrator Interview(A#1) and Facility Staff (S#1), On 3/11/24 Witness 1 Interview (W#1) and Witness 2CDSS inspection report, June 13, 2024 · control 11-AS-20240214124146
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff member is emotionally abusing residents in care. Staff do not ensure that residents in care attend their doctor’s appointments. Staff member is unable to communicate with residents due to language barrier.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 1/5/24, Licensing Program Analyst (LPA) Elvira Gonzalez conducted a subsequent complaint visit to deliver the complaint findings. Upon arrival, LPA met with Glenda Bustos and explained the purpose of the visit. The investigation consisted of the following: On 10/9/2023, LPA toured the inside and outside grounds of the facility. LPA Montoya interviewed 4 out of 5 residents and 3 on-duty staff. One resident was sleeping during the visit and LPA was unable to obtain statements from this resident. LPA requested and obtained copies of Staff roster, Resident roster, and all five residents' Physician's Reports and Appraisals/Needs and Services Plans and Admission Agreement. Report continued in LIC9099-C UnsubstantiatedCDSS inspection report, January 5, 2024 · control 11-AS-20231004104300

2021

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedResident is being hit while in care
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Ana Soto conducted a subsequent complaint investigation to deliver findings and decisions for the allegation listed above. Today’s complaint investigation was conducted with Romily Tallada, the facility administrator. The investigation consisted of following: Interviews and Record reviews. On 08/31/2021, LPA Soto interviewed Administrator Melanie, S#2 & S#4, C#2 – C#4. CCLD confirmed that C#1 was with Conservator. LPA Soto received the following documents on 08/31/21: Resident Roster, Staff Schedule, MAR’s (August,) Physician’s report, Needs and Services plan, dual power of attorney (health care & financial.) UnsubstantiatedCDSS inspection report, September 17, 2021 · control 11-AS-20210824115423
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedResident is missing from the facility.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Ana Soto conducted a subsequent complaint investigation to deliver findings and decisions for the allegation listed above. Today’s complaint investigation was conducted with Romily Tallada, the facility care giver. The investigation consisted of following: Interviews and Record reviews. On 08/31/2021, LPA Soto interviewed Administrator Melanie, S#2 & S#4, C#2 – C#4. CCLD confirmed that C#1 was with Conservator. LPA Soto received the following documents on 08/31/21: Resident Roster, Staff Schedule, MAR’s (August,) Physician’s report, Needs and Services plan, dual power of attorney (health care & financial.) UnsubstantiatedCDSS inspection report, September 17, 2021 · control 11-AS-20210827134220

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 14 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.

Type A citations
0
typical for this size: 0
Type B citations
0
typical for this size: 0
Substantiated complaints
0
typical for this size: 0
Total complaints
7
typical for this size: 0
State visits on file
14
typical for this size: 6
See the full inspection record on the state's site →
Talk to this home directly

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(310) 533-7364
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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