Silverado Rolling Hills is a residential care home for the elderly (RCFE) in Torrance, Los Angeles County, California — state license #198320131, with a licensed capacity of 68, listed as closed, change of ownership in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 11 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated July 11, 2025 — published below in full, verbatim and unscored.

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Silverado Rolling Hills

The state record lists this licence as “Closed, Change of Ownership”. A closed licence cannot admit residents. We keep closed licences published because “is this place licensed?” deserves an honest answer.

The state also licenses a home at this address today: Silverado Rolling Hills · licence #198320514

No photo on file yet

No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.

Residential care home for the elderly (RCFE) · Large community, 68 residents · Torrance, CA · Los Angeles County
Closed in state recordWheelchairMemory careHospiceBedridden
No openings reportedBeds change hands in days · we confirm by phone before any referral
License #198320131, held since 2021 · read from the California state record on August 2, 2026 ·See on State Site →
2455 Pacific Coast Hwy · Torrance, Los Angeles County
Phone
(424) 488-0593
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →

Wheelchair / non-ambulatoryApproved for 60 residents
Dementia / memory careVerified in record
Hospice careApproved for 10 residents
Bedridden careApproved for 68 residents

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. 60 NON-AMBULATORY, OF WHICH 68 MAY BE BEDRIDDEN. APPROVED FOR DELAYED EGRESS. HOSPICE WAIVER FOR 10. NEW MGMT CO, (SILVERADO SENIOR LIVING MANAGEMENT INC.EFFECTIVE DATE IS 05/01/2022.State service designation983 - RCFE / DEMENTIAthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2022, the state has visited this home 14 times and filed 11 documents. The most recent — a complaint investigation report on July 11, 2025 — closed with the state’s outcome word: “Unsubstantiated.”

Most recent state visit
July 11, 2025
Occupancy at that visit
45 of 68 beds

The state's published file for this home includes 8 documents with transcribed findings, dated March 2, 2022 to July 11, 2025. 8 of the 8 carry the state's recorded outcome word: “Substantiated” (1), “Unsubstantiated” (7). 8 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 8 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 8 of 11 documentsFull record on the state’s site →
20253 state visits · 3 documents
Jul 11, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff are hitting a resident. Staff are restraining residents. Staff are not meeting residents’ dietary needs.

On 07/11/25, at 09:40am, Licensing Program Analyst (LPA) Perry Scott conducted an initial complaint visit to the facility and was greeted by Christina Hale, Administrator. LPA explained the purpose of this visit is to gather information about the complaint, gather facility files, interview staff/residents, and deliver findings for the allegations mentioned above. The investigation consisted of the following: The department investigated the allegations mentioned in this complaint; and conducted interviews with staff (S1-S4) and residents (R1-R5) from 10:00am-02:00pm. The department received the following: Resident Roster (Dated: 07/07/2025) Staff Roster (Dated: No Date), Face Sheet (Dated: 05/28/2025), Appraisal (Dated: 05/28/2025), Physicians Report (Dated: 05/28/2025), Comprehensive Assessment/Observation (Dated: 05/27/2025), Service Plan (Dated: 05/28/2025, 06/13/2025, 06/19/2025), Menu (Dated: Week 1-Week 5 June & July 2025), and Diet Request Form (Dated: 05/28/2025) from the facilithe state’s words, verbatim · CDSS document, Jul 11, 2025 · control 11-AS-20250703151554
May 2, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff left resident in wet clothing for extended periods Staff mismanaged residents medication Untrained staff Resident are being neglected while in care Staff don't answer facility phone Staff did not assist resident in a timeley manner Facility doesn't have an administrator Staff did not ensure residents have their meals in a timely manner Staff did not provide a safe environment for residents

On 05/02/2025 the department conducted an unannounced subsequent complaint visit. During today’s visit the department toured the facility and delivered findings for the complaint listed above. The investigation consisted of the following: During the initial visit, conducted on 3/27/2024, the department toured the facility, interviewed Staff (S2-S12) interviewed Residents (R1-R6), interviewed Residents Responsible Party (W1-W5), and received documents pertinent to the investigation. The documents received include Staff Roster, Resident Roster, Staff Training Logs, Incontinent Resident List, resident eMAR (electronic Medication Administration Record), Room Cleaning Schedule, Change of Administrator Letter, updated LIC 308 (Designation of Facility Responsibility), Board of Directors Resolution letter, Residential Care for the Elderly Administrator Certificate which expires on 10/20/24, resume, LIC 501 (Personnel Record), current LIC 503 (Health Screening),valid CPR and First Aid trainingthe state’s words, verbatim · CDSS document, May 2, 2025 · control 11-AS-20240318132553
Apr 10, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Due to neglect, resident sustained pressure injuries Due to staff neglect, resident was dehydrated Due to staff neglect, resident had malnutrition Staff are not following residents special diet Due to lack of supervision, resident has had multiple falls

On 04/10/2025, Licensing Program Analyst (LPA), Wendy Gibbs, conducted an unannounced subsequent Complaint Visit to the facility listed above. LPA met with Administrator, Taylor Giunto, and the purpose of today’s visit was explained. LPA was granted entry into the facility. The investigation consisted of the following: During today’s visit, LPA inspected the facility, interviewed Residents R2-R7, and interviewed Witnesses W2-W3, and received additional documents. During the initial visit conducted on 04/09/2025, LPA inspected the facility, interviewed Staff S1-S9, and received documents pertinent to the investigation. The following documents were received and reviewed, Staff Roster, Resident Roster, Plan of Operation, Facility Menu, Admission Agreement, Physician’s Reports, Physician’s Orders, Assessment, Care Plan, Dietary Orders, Charting/Staff Notes, hospital/rehab discharge paperwork, and incident reports. The investigation revealed the following: Unsubstantiatedthe state’s words, verbatim · CDSS document, Apr 10, 2025 · control 11-AS-20250401153101
20244 state visits · 4 documents
Nov 5, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Lack of Supervision resulting in injury to resident in care

On 11/05/2024, the department conducted an unannounced complaint visit to the facility listed above. The department met with Director of Health Services, Divine Tuzon, and the purpose of today’s visit was explained. During today’s visit the department toured the facility, interviewed Staff S1-S9, interviewed Residents R2-R6, interviewed Resident R1’s Responsible Party, and received documents pertinent to the investigation. The following documents were received and reviewed Staff Roster, Resident Roster, Special Incident Report (SIR), Resident Face Sheet Profile, Physician’s Report, Preplacement Appraisal, Comprehensive Assessment/Observation, Care Conference Sheet, Service Plan Detail, Hospice Documents, Silverado Hospice Communication Update, Resident Progress Notes, and Admission Agreement. The investigation revealed the following: Unsubstantiatedthe state’s words, verbatim · CDSS document, Nov 5, 2024 · control 11-AS-20241028134149
Jun 8, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 31, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 26, 2024Complaint investigation reportSubstantiated

Allegation investigated: Staff did not administer medications to resident Staff left resident in soiled diapers

On 01/26/24, Licensing Program Analyst (LPA), Wendy Gibbs, conducted a subsequent complaint visit to the facility listed above. During today's visit LPA met with Executive Director, Olivia Blaylock, and the purpose of today’s visit was explained. During today’s visit, LPA toured the facility, interviewed Residents (R5-R8), and received a resident incontinent list. During a previous visit on 11/09/23, LPA toured the facility, interviewed Staff (S1-S6) and Residents (R2-R4), and received documents pertinent to the complaint. LPA reviewed and received the following documents: Staff Roster, Resident Roster, resident Shower Schedule, Physician’s Report, Physician’s Orders, Pre-Appraisal, Needs and Service Plan, Centrally Stored Medications, MARs, Staff/Nurse Notes, and Incident Reports. The investigation reviewed the following: Continued on LIC9099-C Substantiatedthe state’s words, verbatim · CDSS document, Jan 26, 2024 · control 11-AS-20231103154508
20231 state visit · 1 document
Sep 27, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations0typical 1
Type B citations1typical 1
Substantiated complaints2typical 2
Total complaints7typical 7
State visits on file14typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2021.
Year-by-year trend
YearVisitsDocumentsSubstantiated2025330202444120232202022330
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

See an error in these counts? Report it — free →

$5,000$7,500 /mo
our estimate — Los Angeles County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one.
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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Is Silverado Rolling Hills licensed?

No — not currently. The CDSS state record checked August 2, 2026 lists Silverado Rolling Hills in Torrance (Los Angeles County), California license #198320131, as “Closed, Change Of Ownership, formerly licensed for 68 residents. State records list 11 inspection and complaint documents since 2022; the most recent, a complaint investigation report dated July 11, 2025, was marked “Unsubstantiated” by the state.

Can Silverado Rolling Hills care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Silverado Rolling Hills with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. 60 NON-AMBULATORY, OF WHICH 68 MAY BE BEDRIDDEN. APPROVED FOR DELAYED EGRESS. HOSPICE WAIVER FOR 10. NEW MGMT CO, (SILVERADO SENIOR LIVING MANAGEMENT INC.EFFECTIVE DATE IS 05/01/2022.

How much does Silverado Rolling Hills cost?

California's public licensing record does not include Silverado Rolling Hills's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Silverado Rolling Hills accept Medi-Cal or the Assisted Living Waiver?

Silverado Rolling Hills is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

45 of 68 beds occupied (66%) when the state visited on July 11, 2025. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Silverado Rolling Hills?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 14 state visits and 11 dated documents since 2022 for Silverado Rolling Hills; 8 complaint-investigation narratives are transcribed verbatim below. The most recent, dated July 11, 2025, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

8 transcribed reports on file

2025

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff are hitting a resident. Staff are restraining residents. Staff are not meeting residents’ dietary needs.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 07/11/25, at 09:40am, Licensing Program Analyst (LPA) Perry Scott conducted an initial complaint visit to the facility and was greeted by Christina Hale, Administrator. LPA explained the purpose of this visit is to gather information about the complaint, gather facility files, interview staff/residents, and deliver findings for the allegations mentioned above. The investigation consisted of the following: The department investigated the allegations mentioned in this complaint; and conducted interviews with staff (S1-S4) and residents (R1-R5) from 10:00am-02:00pm. The department received the following: Resident Roster (Dated: 07/07/2025) Staff Roster (Dated: No Date), Face Sheet (Dated: 05/28/2025), Appraisal (Dated: 05/28/2025), Physicians Report (Dated: 05/28/2025), Comprehensive Assessment/Observation (Dated: 05/27/2025), Service Plan (Dated: 05/28/2025, 06/13/2025, 06/19/2025), Menu (Dated: Week 1-Week 5 June & July 2025), and Diet Request Form (Dated: 05/28/2025) from the faciliCDSS inspection report, July 11, 2025 · control 11-AS-20250703151554
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff left resident in wet clothing for extended periods Staff mismanaged residents medication Untrained staff Resident are being neglected while in care Staff don't answer facility phone Staff did not assist resident in a timeley manner Facility doesn't have an administrator Staff did not ensure residents have their meals in a timely manner Staff did not provide a safe environment for residents
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 05/02/2025 the department conducted an unannounced subsequent complaint visit. During today’s visit the department toured the facility and delivered findings for the complaint listed above. The investigation consisted of the following: During the initial visit, conducted on 3/27/2024, the department toured the facility, interviewed Staff (S2-S12) interviewed Residents (R1-R6), interviewed Residents Responsible Party (W1-W5), and received documents pertinent to the investigation. The documents received include Staff Roster, Resident Roster, Staff Training Logs, Incontinent Resident List, resident eMAR (electronic Medication Administration Record), Room Cleaning Schedule, Change of Administrator Letter, updated LIC 308 (Designation of Facility Responsibility), Board of Directors Resolution letter, Residential Care for the Elderly Administrator Certificate which expires on 10/20/24, resume, LIC 501 (Personnel Record), current LIC 503 (Health Screening),valid CPR and First Aid trainingCDSS inspection report, May 2, 2025 · control 11-AS-20240318132553
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedDue to neglect, resident sustained pressure injuries Due to staff neglect, resident was dehydrated Due to staff neglect, resident had malnutrition Staff are not following residents special diet Due to lack of supervision, resident has had multiple falls
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 04/10/2025, Licensing Program Analyst (LPA), Wendy Gibbs, conducted an unannounced subsequent Complaint Visit to the facility listed above. LPA met with Administrator, Taylor Giunto, and the purpose of today’s visit was explained. LPA was granted entry into the facility. The investigation consisted of the following: During today’s visit, LPA inspected the facility, interviewed Residents R2-R7, and interviewed Witnesses W2-W3, and received additional documents. During the initial visit conducted on 04/09/2025, LPA inspected the facility, interviewed Staff S1-S9, and received documents pertinent to the investigation. The following documents were received and reviewed, Staff Roster, Resident Roster, Plan of Operation, Facility Menu, Admission Agreement, Physician’s Reports, Physician’s Orders, Assessment, Care Plan, Dietary Orders, Charting/Staff Notes, hospital/rehab discharge paperwork, and incident reports. The investigation revealed the following: UnsubstantiatedCDSS inspection report, April 10, 2025 · control 11-AS-20250401153101

2024

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedLack of Supervision resulting in injury to resident in care
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 11/05/2024, the department conducted an unannounced complaint visit to the facility listed above. The department met with Director of Health Services, Divine Tuzon, and the purpose of today’s visit was explained. During today’s visit the department toured the facility, interviewed Staff S1-S9, interviewed Residents R2-R6, interviewed Resident R1’s Responsible Party, and received documents pertinent to the investigation. The following documents were received and reviewed Staff Roster, Resident Roster, Special Incident Report (SIR), Resident Face Sheet Profile, Physician’s Report, Preplacement Appraisal, Comprehensive Assessment/Observation, Care Conference Sheet, Service Plan Detail, Hospice Documents, Silverado Hospice Communication Update, Resident Progress Notes, and Admission Agreement. The investigation revealed the following: UnsubstantiatedCDSS inspection report, November 5, 2024 · control 11-AS-20241028134149
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff did not administer medications to resident Staff left resident in soiled diapers
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On 01/26/24, Licensing Program Analyst (LPA), Wendy Gibbs, conducted a subsequent complaint visit to the facility listed above. During today's visit LPA met with Executive Director, Olivia Blaylock, and the purpose of today’s visit was explained. During today’s visit, LPA toured the facility, interviewed Residents (R5-R8), and received a resident incontinent list. During a previous visit on 11/09/23, LPA toured the facility, interviewed Staff (S1-S6) and Residents (R2-R4), and received documents pertinent to the complaint. LPA reviewed and received the following documents: Staff Roster, Resident Roster, resident Shower Schedule, Physician’s Report, Physician’s Orders, Pre-Appraisal, Needs and Service Plan, Centrally Stored Medications, MARs, Staff/Nurse Notes, and Incident Reports. The investigation reviewed the following: Continued on LIC9099-C SubstantiatedCDSS inspection report, January 26, 2024 · control 11-AS-20231103154508

2023

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff hit client
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
This report serves as an amendment to clarify findings, it does not supersede the complaint investigation findings reflected on report created on 8-19-2022 On or about 8/19/2022 9:40 a.m. Licensing Program Analyst (LPA) Jeremiah Randle conducted an unannounced complaint visit, regarding the allegation above at Seasons Memory Care. LPA was met by facility Administrator Tierre Thornton (S1) the purpose of the visit was explained. Investigation Consisted of the following: Resident Interviews (R1- R6), Staff Interviews (S1-S7), Observation of Physical Plant and R1’s room, Record Review, and copies obtained of Pertinent documents pertaining to the allegation. LPA requested from the facility (Admissions Agreement, House Rules, Physicians Report /Medical Records, Client Roster, Staff Roster) Needs and Services, Functional Capability Assessment, SIR’s/SOC 341, staff / nursing notes and Police Reports if any. Resident(s) file(s) for Resident 1(victim) inclusive of all documents requested hereinCDSS inspection report, January 9, 2023 · control 11-AS-20220815104213

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 14 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
0
typical for this size: 1
Type B citations
1
typical for this size: 1
Substantiated complaints
2
typical for this size: 2
Total complaints
7
typical for this size: 7
State visits on file
14
typical for this size: 19
See the full inspection record on the state's site →
Talk to this home directly

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(424) 488-0593
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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