Rossmoyne Hills is a residential care home for the elderly (RCFE) in Glendale, Los Angeles County, California — state license #197610495, with a licensed capacity of 6, listed as closed, agency initiated in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 20 dated inspection and complaint documents on file for this home going back to 2024, the most recent dated March 11, 2026 — published below in full, verbatim and unscored.
The state record lists this licence as “Closed, Agency Initiated”. A closed licence cannot admit residents. We keep closed licences published because “is this place licensed?” deserves an honest answer.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2024, the state has visited this home 22 times and filed 20 documents. The most recent is a complaint investigation report, dated March 11, 2026.
The state's published file for this home includes 7 documents with transcribed findings, dated August 6, 2024 to September 26, 2025. 7 of the 7 carry the state's recorded outcome word: “Substantiated” (7). 7 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 7 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Mar 11, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 26, 2025Substantiated
Allegation investigated: Neglect in care and supervision lead to resident's death
At approximately 10:45 a.m. on 09/26/25, Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced Licensing Visit to deliver findings for the above noted allegation. LPA was unable to meet with the lieensee or staff to disclose the reason for the visit. It was alleged that on 02/27/25 at approximately 10:58pm, as Glendale Police Department (GPD) officers were present at the facility for a separate incident, one of the officers observed a resident #1 (R1) slumped over in their chair and appeared to be unresponsive. An officer checked R1’s pulse, realized that R1 had no pulse, and commenced with life saving measures. Glendale Fire Department was called by another officer. R1 was pronounced dead at the scene by Glendale Fire Department staff. The investigation was initiated by the LPA Nicholas Reed on 02/28/2025. The allegation was referred to CCLD investigation Bureau and assigned to Senior Investigator (SI) Olivia Spindola. Substantiatedthe state’s words, verbatim · CDSS document, Sep 26, 2025 · control 31-AS-20250228100858
Aug 5, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 1, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 31, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 30, 2025Substantiated
Allegation investigated: Staff physically assaulted a resident Staff stole resident's property
At 1:45 p.m. on 07/30/25 Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced complaint visit. LPA met with the licensee and disclosed the reason for the visit. To investigate the allegations above, LPA Reed conducted an initial visit with Licensing Program Manager (LPM) Naira Margaryan at approximately 10:20 a.m. on 03/04/25. LPA and LPM were unable to gain entry to the facility after several attempts. Telephonic interview with administrator Armine Avetisyan at 10:48 a.m. on 03/04/25 confirmed no staff or residents were present, and she was unable to attend the visit. LPA Reed and LPM Margaryan noted her response. The case was referred to the Investigations Branch (IB) for further investigation and accepted by Investigator Olivia Spindola on 03/04/25. Investigator Spindola made multiple attempts to interview facility staff on 04/08/25, 04/11/25, 05/07/25, 05/15/25, and 06/06/25. The licensee, Staff #1 (S1), and Staff #2 (S2) never responded to the investigator’s requthe state’s words, verbatim · CDSS document, Jul 30, 2025 · control 31-AS-20250303144817
Jul 30, 2025Substantiated
Allegation investigated: Resident's medical records were not available at the facility
At 1:45 p.m. on 07/30/25 Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced complaint visit. LPA met with the licensee and disclosed the reason for the visit. To investigate the allegations above, LPA Reed conducted an initial visit with LPA Huma Rahimi on 02/28/25 and toured the facility at 10:15 a.m., interviewed residents and staff between 10:30 a.m. and 12:45 p.m., and conducted a record review at 1:00 p.m. of pertinent records, including but not limited to an admission agreement, medical assessment, and a care plan. The case was referred to the Investigations Branch (IB) on 02/28/25. The case was accepted by Investigator Olivia Spindola and Special Investigator Assistant (SIA) Amina Luckett on 03/04/25. Between 03/17/25 and 03/21/25, Luckett obtained a Glendale Fire Department Report, death and incident reports from the Glendale Polce Department Report, and medical records of Resident #1 (R1). From 04/02/25 to 06/12/25 Spindola interviewed residents and staff athe state’s words, verbatim · CDSS document, Jul 30, 2025 · control 31-AS-20250228100858
Jul 23, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 1, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jun 3, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 17, 2025Substantiated
Allegation investigated: Staff did not ensure catheter care was being provided to resident Resident’s incontinence care was neglected in the facility
At 1:00 p.m. on 04/17/2025 Licensing Program Analysts (LPAs) Nicholas Reed and Huma Rahimi conducted an unannounced complaint visit. LPA met with the new administrator, Elena Kordonskiy, and disclosed the reason for the visit. To investigate the allegations above, LPA Duguma conducted an initial visit on 08/15/24 and requested documents at 02:15 PM and interviewed Staff #1 (S1) between 3:00 PM to 03:30 PM. During records request, S1 stated they cannot provide resident or staff documents as they do not have access. S1 then provided what documents they had for Resident #1 (R1) and stated they are no longer in the facility. R1 was not in the facility at the time of the visit. LPA Duguma returned on 10/30/24 but the visit was abruptly ended. LPAs Reed and Rahimi also conducted a subsequent visit on 02/28/25 and toured the facility at 10:15 a.m., interviewed residents and staff between 10:30 a.m. and 12:45 p.m., and conducted a record review at 1:00 p.m. Today, LPA requested R1’s records. Nthe state’s words, verbatim · CDSS document, Apr 17, 2025 · control 31-AS-20240807095448
Apr 17, 2025Substantiated
Allegation investigated: Staff unable to meet client's needs.
This is an amended report t to clarify the facts of the original report issued 04/17/2025. At 1:00 p.m., Licensing Program Analyst (LPA) Huma Rahimi and Nicholas Reed conducted an unannounced subsequent visit to deliver the findings of the complaint. LPA met with the Administrator Elena Kordonsky and disclosed the reason for the visit. Entrance interview conducted. An initial complaint visit was conducted on 02/28/2025. On this day LPAs requested resident and staff roster at 10:10 a.m. At 10:20 a.m., LPAs conducted a physical plant tour. Between 10:30 a.m. – 1:00 p.m., LPAs conducted an interview with the Licensee, Administrator, one (1) Staff, six (6) out of six (6) residents. On 02/26/2025, LPA Rahimi conducted a Community Care Licensing facility file review of the facility’s plan of operation pre-admissions policy and procedures. Continue on LIC 9099C Substantiatedthe state’s words, verbatim · CDSS document, Apr 17, 2025 · control 31-AS-20250220180232
Mar 4, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 28, 2025Substantiated
Allegation investigated: Licensee is operating beyond the scope of their license
At 10:00 a.m. on 02/28/25 Licensing Program Analysts (LPAs) Nicholas Reed and Huma Rahimi conducted an unannounced complaint visit. LPA met with the licensee and disclosed the reason for the visit. To investigate the allegation above, LPAs toured the facility at 10:15 a.m. today, interviewed residents and staff between 10:30 a.m. and 12:45 p.m., and conducted a record review at 1:00 p.m. of pertinent records, including but not limited to an admission agreement, medical assessment, and care plan. Regarding the allegation “Licensee is operating beyond the scope of their license” it was alleged that the facility had eight (08) residents in care as of 02/27/2025. LPAs observed six (06) residents in the home today. LPAs reviewed facility files of four (04) out of six (06) current residents. Two (02) residents did not have files which were available for audit. This deficiency is addressed on a corresponding LIC 809 page. Substantiatedthe state’s words, verbatim · CDSS document, Feb 28, 2025 · control 31-AS-20250228100858
Dec 3, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 30, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 15, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 6, 2024Substantiated
Allegation investigated: Facility staff neglected resident
At 9:30 a.m. on 08/06/24, Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced complaint visit. LPA met with Staff #1 (S1) and disclosed the reason for the visit. LPA and Staff #2 (S2) toured the facility inside and out. To investigate the allegation above, LPA interviewed the administrator at approximately 9:35 a.m. over the phone, S2 at approximately 10:10 a.m., Resident #1 (R1) at 10:30 a.m., and a visitor (V1) at 11:00 a.m., conducted a medication review at 10:20 a.m., toured the facility with S2 at 10:40 a.m., and conducted a records review of documents including but not limited to an admission agreement, preplacement appraisal, case notes, and medical assessment at 10:45 a.m. Regarding the allegation “Facility staff neglected resident” it was alleged the facility did not provide sufficient care for R1. Substantiatedthe state’s words, verbatim · CDSS document, Aug 6, 2024 · control 31-AS-20240730093716
Aug 6, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 16, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Mar 5, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Rossmoyne Hills licensed?
No — not currently. The CDSS state record checked August 2, 2026 lists Rossmoyne Hills in Glendale (Los Angeles County), California license #197610495, as “Closed, Agency Initiated”, formerly licensed for 6 residents. State records list 20 inspection and complaint documents since 2024; the most recent, a complaint investigation report dated March 11, 2026, appears in the inspection record on this page.
Can Rossmoyne Hills care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Rossmoyne Hills with clearances for hospice care; it does not list wheelchair / non-ambulatory, dementia / memory care, and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER; APPROVED FOR CAPACITY OF 6 AMBULATORY CLIENTS; WAIVER/GRANTED FOR HOSPICE CARE (6)
How much does Rossmoyne Hills cost?
California's public licensing record does not include Rossmoyne Hills's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Rossmoyne Hills accept Medi-Cal or the Assisted Living Waiver?
Rossmoyne Hills is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
0 of 6 beds occupied (0%) when the state visited on September 26, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Rossmoyne Hills?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 22 state visits and 20 dated documents since 2024 for Rossmoyne Hills; 7 complaint-investigation narratives are transcribed verbatim below. The most recent, dated September 26, 2025, records an allegation the state marked “Substantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2025
2024
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 22 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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(747) 338-8394Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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