Affectionate Care Home is a residential care home for the elderly (RCFE) in Valencia, Los Angeles County, California — state license #197609968, with a licensed capacity of 6, listed as closed, change of ownership in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 5 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated September 25, 2025 — published below in full, verbatim and unscored.

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Affectionate Care Home

The state record lists this licence as “Closed, Change of Ownership”. A closed licence cannot admit residents. We keep closed licences published because “is this place licensed?” deserves an honest answer.

The state also licenses a home at this address today: Averie Manor · licence #197610707

No photo on file yet

No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.

Residential care home for the elderly (RCFE) · Small home, 6 residents · Valencia, CA · Los Angeles County
Closed in state recordWheelchairHospiceBedriddenMemory care not on file
No openings reportedBeds change hands in days · we confirm by phone before any referral
License #197609968, held since 2020 · read from the California state record on August 2, 2026 ·See on State Site →
23241 Via Calisero · Valencia, Los Angeles County
Phone
(661) 607-9624
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →

Wheelchair / non-ambulatoryApproved for 6 residents
Dementia / memory careNot on file — ask the home
Hospice careApproved for 6 residents
Bedridden careApproved for 1 resident

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. SIX (6) NON-AMBULATORY OF WHICH ONE (1) MAY BE BEDRIDDEN IN BEDROOM #1. HOSPICE WAIVER FOR SIX (6).State service designation935 - ELDERLYthe CDSS license record, verbatim · checked August 2, 2026

Since 2022, the state has visited this home 6 times and filed 5 documents. The most recent — a complaint investigation report on September 25, 2025 — closed with the state’s outcome word: “Substantiated.”

Most recent state visit
September 25, 2025
Occupancy at that visit
4 of 6 beds

The state's published file for this home includes 2 documents with transcribed findings, dated March 14, 2023 to September 25, 2025. 2 of the 2 carry the state's recorded outcome word: “Substantiated” (2). 2 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 2 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 3 of 5 documentsFull record on the state’s site →
20252 state visits · 2 documents
Sep 25, 2025Complaint investigation reportSubstantiated

Allegation investigated: Licensee did not issue resident’s representative a timely refund.

Licensing Program Analyst (LPA) Abeye Duguma conducted an unannounced subsequent complaint visit to the facility. LPA met with Librado De Guzman and explained the reason for the visit. --- Licensee did not issue resident’s representative a timely refund. It was alleged that facility did not refund at least 50 percent of the fees paid for care services for Resident #1 (R1) in April 2025 after R1’s passing. To investigate this allegation, on 07/30/2025 at around 10:30a.m., LPA requested documents and interviewed two (02) staff from 11:30a.m. to 1:00p.m. A review of the admissions agreement shows that R1 pays $6,500.00 per month and states facility will grant 50% refunds before two weeks. (CONT. LIC9099-C) Substantiatedthe state’s words, verbatim · CDSS document, Sep 25, 2025 · control 31-AS-20250729124550
Mar 28, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20241 state visit · 1 document
Feb 10, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations1typical 0
Type B citations1typical 0
Substantiated complaints2typical 0
Total complaints2typical 0
State visits on file6typical 6
“Typical” is the statewide median across the 5,773 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2020.
Year-by-year trend
YearVisitsDocumentsSubstantiated2025221202411020231112022110
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$4,000$6,500 /mo
our estimate — Los Angeles County band, market research June 2026; not this home’s quoted price
$3,000 · statewide low$8,000 · statewide high
California’s public record holds no per-home price, so we never invent one.
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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Is Affectionate Care Home licensed?

No — not currently. The CDSS state record checked August 2, 2026 lists Affectionate Care Home in Valencia (Los Angeles County), California license #197609968, as “Closed, Change Of Ownership, formerly licensed for 6 residents. State records list 5 inspection and complaint documents since 2022; the most recent, a complaint investigation report dated September 25, 2025, was marked “Substantiated” by the state.

Can Affectionate Care Home care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Affectionate Care Home with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. SIX (6) NON-AMBULATORY OF WHICH ONE (1) MAY BE BEDRIDDEN IN BEDROOM #1. HOSPICE WAIVER FOR SIX (6).

How much does Affectionate Care Home cost?

California's public licensing record does not include Affectionate Care Home's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Affectionate Care Home accept Medi-Cal or the Assisted Living Waiver?

Affectionate Care Home is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

4 of 6 beds occupied (67%) when the state visited on September 25, 2025. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Affectionate Care Home?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 6 state visits and 5 dated documents since 2022 for Affectionate Care Home; 2 complaint-investigation narratives are transcribed verbatim below. The most recent, dated September 25, 2025, records an allegation the state marked “Substantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

2 transcribed reports on file

2025

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedLicensee did not issue resident’s representative a timely refund.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Abeye Duguma conducted an unannounced subsequent complaint visit to the facility. LPA met with Librado De Guzman and explained the reason for the visit. --- Licensee did not issue resident’s representative a timely refund. It was alleged that facility did not refund at least 50 percent of the fees paid for care services for Resident #1 (R1) in April 2025 after R1’s passing. To investigate this allegation, on 07/30/2025 at around 10:30a.m., LPA requested documents and interviewed two (02) staff from 11:30a.m. to 1:00p.m. A review of the admissions agreement shows that R1 pays $6,500.00 per month and states facility will grant 50% refunds before two weeks. (CONT. LIC9099-C) SubstantiatedCDSS inspection report, September 25, 2025 · control 31-AS-20250729124550

2023

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedFacility staff are not following proper COVID-19 mask guidance.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Abeye Duguma conducted an unannounced initial complaint visit to the facility. LPA met with, the administrator, Librado De Guzman and explained the reason for the visit. --- Facility staff are not following proper COVID-19 mask guidance. It was alleged that staff are not wearing masks while in the facility. To investigate this allegation, on 03/14/2023, LPA made observations during a physical plant tour at 3:00 PM and interviewed two (02) staff from 03:45 PM – 4:15 PM. Upon entry, LPA observed that all staff were not wearing masks. During the interviews, staff admitted to not following infection control protocols. Based on observations and interviews, the allegations are SUBSTANTIATED at this time. Pursuant to Title 22 Division 6 Chapter 8 of the CA Code of Regulations, the following deficiencies were cited (refer to LIC 9099-D): No health and safety hazards noted during the visit. Exit interview was conducted and a copy of report was issued. SubstantiatCDSS inspection report, March 14, 2023 · control 31-AS-20230307142411

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 6 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
1
typical for this size: 0
Type B citations
1
typical for this size: 0
Substantiated complaints
2
typical for this size: 0
Total complaints
2
typical for this size: 0
State visits on file
6
typical for this size: 6
See the full inspection record on the state's site →
Talk to this home directly

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(661) 607-9624
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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