Royalty Assisted Living is a residential care home for the elderly (RCFE) in Sun Valley, Los Angeles County, California — state license #197609001, licensed for 10 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 18 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated March 1, 2026 — published below in full, verbatim and unscored.

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Royalty Assisted Living

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Residential care home for the elderly (RCFE) · Mid-size home, 10 residents · Sun Valley, CA · Los Angeles County
LicensedWheelchairMemory careHospiceBedridden
No openings reportedBeds change hands in days ·
License #197609001, held since 2016 · read from the California state record on August 2, 2026 ·See on State Site →
10940 Strathern Street · Sun Valley, Los Angeles County
Phone
(818) 436-9088
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
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Wheelchair / non-ambulatoryApproved for 10 residents
Dementia / memory careVerified in record
Hospice careApproved for 2 residents
Bedridden careApproved for 4 residents

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. APPROVED FOR 10 NON-AMBULATORY OF WHICH 4 MAY BE BEDRIDDEN. HOSPICE WAIVER FOR 2 RESIDENTS.State service designation983 - RCFE / DEMENTIAthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2021, the state has visited this home 24 times and filed 18 documents. The most recent is a facility evaluation report, dated March 1, 2026.

Most recent state visit
March 14, 2026
Occupancy at the November 15, 2024 visit
9 of 10 beds

The state's published file for this home includes 9 documents with transcribed findings, dated February 8, 2022 to November 15, 2024. 9 of the 9 carry the state's recorded outcome word: “Substantiated” (2), “Unsubstantiated” (7). 9 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 9 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 9 of 18 documentsFull record on the state’s site →
20261 state visit · 1 document
Mar 1, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20246 state visits · 7 documents
Nov 21, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Nov 15, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff do not allow residents to call 9-1-1 Staff did not provide proper restroom accomodations to residents in care

At 9:30 a.m. on 11/15/24 Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced complaint visit. LPA met with staff and later the administrator and disclosed the reason for the visit. To investigate the allegations above, LPA Christopher Alemoh conducted an initial visit on 11/16/23 and interviewed one (01) out of three (03) staff and seven (07) out of nine (09) residents and collected and reviewed records including but not limited to physician reports, appraisal needs and service plan, admission agreements, and the Client Roster between 3:00 p.m. and 5:00 p.m. LPA Alemoh conducted a subsequent visit on 01/23/24 and conducted a physical plant tour at 9:35 a.m., requested copies of facility documents relevant to the investigation at 10:20 a.m. and interviewed residents and staff between 10:50 a.m. to 3:00 p.m. Today, LPA Reed interviewed five (05) out of nine (09) residents and one (01) staff between 10:00 a.m. and 11:15 a.m., toured the facility at 10:15 a.m., and reviethe state’s words, verbatim · CDSS document, Nov 15, 2024 · control 31-AS-20231108105614
Nov 15, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff handled resident in care in a rough manner Staff threw resident's phone away Staff did not clean resident's room Children present in the facility pose a risk to residents in care

At 9:30 a.m. on 11/15/24 Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced complaint visit. LPA met with staff and later the administrator and disclosed the reason for the visit. To investigate the allegations above, LPA Christopher Alemoh conducted an initial visit on 11/16/23 and interviewed one (01) out of three (03) staff and seven (07) out of nine (09) residents and collected and reviewed records including but not limited to physician reports, appraisal needs and service plan, admission agreements, and the Client Roster between 3:00 p.m. and 5:00 p.m. LPA Alemoh conducted a subsequent visit on 01/23/24 and conducted a physical plant tour at 9:35 a.m., requested copies of facility documents relevant to the investigation at 10:20 a.m., and interviewed residents and staff between 10:50 a.m. to 3:00 p.m. Today, LPA Reed interviewed five (05) out of nine (09) residents and one (01) staff between 10:00 a.m. and 11:15 a.m., toured the facility at 10:15 a.m., and revithe state’s words, verbatim · CDSS document, Nov 15, 2024 · control 31-AS-20231113085558
Nov 13, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jun 11, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Facility staff failed to obtain emergency services timely illegal eviction

At 10:15a.m. Licensing Program Analyst (LPA) Antonia Alvizar- Ettima conducted an unannounced subsequent visit to deliver the finding for the above noted allegations. LPA met with the Caregiver and explained the reason for the visit. During initial visit on 06/14/2023 at 11:10a.m. LPA conducted a physical plant tour. At 10:15AM LPA requested copies of facility documents relevant to the investigations. At 10:40AM LPA spoke with staff, Estela Avetyan via-phone because was not at the facility. At 10:50AM LPA and Karine toured the physical plant. Between 11:00AM-11:45AM, LPA interviewed staff (S1 - S3) asking questions relevant to the nature of the complaint. During Licensing Visit conducted on 06/11/2024 at 10:35a.m. LPA Alvizar-Ettima request staff and resident rosters. At 10:50a.m. LPA and Caregiver conducted a physical plan tour. Between 11:00a.m. – 12:30p.m. LPA interviewed six (6) out of six (6) residents. R1 had already passed away. Unsubstantiatedthe state’s words, verbatim · CDSS document, Jun 11, 2024 · control 31-AS-20230607163242
Feb 22, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff do not allow residents to possess personal belongings Staff do not maintain facility at a comfortable temperature for residents Licensee does not communicate with residents regarding their care Staff do not ensure that resident's dietary needs are met Staff speak inappropriately to residents Licensee is preventing resident from obtaining medical care Staff are not addressing a resident's behavior Facility is not providing snacks

On 02/22/2024 at 09:40 am Licensing Program Analyst (LPA), Lorena Casillas conducted an unannounced complaint visit to investigate the above stated allegations. LPA was granted entry by Staff #1 (S1). LPA met with Administrator Estela Avetyan and explained the reason for the visit. At 10:00 AM LPA Casillas conducted a physical plant tour. During the investigation, interviews and record reviews were made. LPA requested resident roster, Liability Insurance, Bond and LIC 500. LPA requested copies of pertinent information relevant to the investigation including but not limited to resident records, staff records, and copy of lunch menu. Continued on 9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Feb 22, 2024 · control 31-AS-20240213083051
Feb 20, 2024Complaint investigation reportSubstantiated

Allegation investigated: Staff cashed a resident's social security check who does not live at the facility anymore

At 9:45 a.m. on 02/20/2024, Licensing Program Analysts (LPAs) Nicholas Reed and Raymond Comer conducted an unannounced complaint visit. LPAs met with Staff #1 (S1) and disclosed the reason for the visit. S1 and LPAs called the licensee at approximately 10:10 a.m. and disclosed the reason for the visit. To investigate the allegation above, LPAs interviewed five (05) out of five (05) residents and two (02) out of two (02) staff between 10:00 a.m. and 11:30 a.m., requested records pertinent to the investigation at 11:15 a.m. including but not limited to the staff list, resident list, admission agreement, medical assessment, and care plan, and toured the facility at 10:00 a.m. Regarding the allegation ”Staff cashed a resident's social security check who does not live at the facility anymore” it was alleged that Resident #1 (R1) was missing their Social Security check for the month of October 2023. When R1 spoke with Social Security, they were informed it had been cashed. Substantiatedthe state’s words, verbatim · CDSS document, Feb 20, 2024 · control 31-AS-20240212094252
20231 state visit · 1 document
Nov 15, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations1typical 0
Type B citations3typical 0
Substantiated complaints4typical 0
Total complaints9typical 1
State visits on file24typical 8
“Typical” is the statewide median across the 307 licensed mid-size homes (7–15 beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2016.
Year-by-year trend
YearVisitsDocumentsSubstantiated20261102024671202323020225612021110
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

See an error in these counts? Report it — free →

≈ $5,000–$7,500 /mo
our estimate — Los Angeles County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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What dementia training does staff have, and is the area secured?
Non-ambulatory approval — whole home or specific rooms, and is a spot open?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Is Royalty Assisted Living licensed?

Yes — Royalty Assisted Living is a licensed residential care home for the elderly (RCFE) in Sun Valley (Los Angeles County): California license #197609001, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 10 residents. State records list 18 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated March 1, 2026, appears in the inspection record on this page.

Can Royalty Assisted Living care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Royalty Assisted Living with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. APPROVED FOR 10 NON-AMBULATORY OF WHICH 4 MAY BE BEDRIDDEN. HOSPICE WAIVER FOR 2 RESIDENTS.

How much does Royalty Assisted Living cost?

California's public licensing record does not include Royalty Assisted Living's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Royalty Assisted Living accept Medi-Cal or the Assisted Living Waiver?

Royalty Assisted Living is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

9 of 10 beds occupied (90%) when the state visited on November 15, 2024. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Royalty Assisted Living?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 24 state visits and 18 dated documents since 2021 for Royalty Assisted Living; 9 complaint-investigation narratives are transcribed verbatim below. The most recent, dated November 15, 2024, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

9 transcribed reports on file

2024

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff do not allow residents to call 9-1-1 Staff did not provide proper restroom accomodations to residents in care
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
At 9:30 a.m. on 11/15/24 Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced complaint visit. LPA met with staff and later the administrator and disclosed the reason for the visit. To investigate the allegations above, LPA Christopher Alemoh conducted an initial visit on 11/16/23 and interviewed one (01) out of three (03) staff and seven (07) out of nine (09) residents and collected and reviewed records including but not limited to physician reports, appraisal needs and service plan, admission agreements, and the Client Roster between 3:00 p.m. and 5:00 p.m. LPA Alemoh conducted a subsequent visit on 01/23/24 and conducted a physical plant tour at 9:35 a.m., requested copies of facility documents relevant to the investigation at 10:20 a.m. and interviewed residents and staff between 10:50 a.m. to 3:00 p.m. Today, LPA Reed interviewed five (05) out of nine (09) residents and one (01) staff between 10:00 a.m. and 11:15 a.m., toured the facility at 10:15 a.m., and revie— CDSS inspection report, November 15, 2024 · control 31-AS-20231108105614
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff handled resident in care in a rough manner Staff threw resident's phone away Staff did not clean resident's room Children present in the facility pose a risk to residents in care
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
At 9:30 a.m. on 11/15/24 Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced complaint visit. LPA met with staff and later the administrator and disclosed the reason for the visit. To investigate the allegations above, LPA Christopher Alemoh conducted an initial visit on 11/16/23 and interviewed one (01) out of three (03) staff and seven (07) out of nine (09) residents and collected and reviewed records including but not limited to physician reports, appraisal needs and service plan, admission agreements, and the Client Roster between 3:00 p.m. and 5:00 p.m. LPA Alemoh conducted a subsequent visit on 01/23/24 and conducted a physical plant tour at 9:35 a.m., requested copies of facility documents relevant to the investigation at 10:20 a.m., and interviewed residents and staff between 10:50 a.m. to 3:00 p.m. Today, LPA Reed interviewed five (05) out of nine (09) residents and one (01) staff between 10:00 a.m. and 11:15 a.m., toured the facility at 10:15 a.m., and revi— CDSS inspection report, November 15, 2024 · control 31-AS-20231113085558
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility staff failed to obtain emergency services timely illegal eviction
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
At 10:15a.m. Licensing Program Analyst (LPA) Antonia Alvizar- Ettima conducted an unannounced subsequent visit to deliver the finding for the above noted allegations. LPA met with the Caregiver and explained the reason for the visit. During initial visit on 06/14/2023 at 11:10a.m. LPA conducted a physical plant tour. At 10:15AM LPA requested copies of facility documents relevant to the investigations. At 10:40AM LPA spoke with staff, Estela Avetyan via-phone because was not at the facility. At 10:50AM LPA and Karine toured the physical plant. Between 11:00AM-11:45AM, LPA interviewed staff (S1 - S3) asking questions relevant to the nature of the complaint. During Licensing Visit conducted on 06/11/2024 at 10:35a.m. LPA Alvizar-Ettima request staff and resident rosters. At 10:50a.m. LPA and Caregiver conducted a physical plan tour. Between 11:00a.m. – 12:30p.m. LPA interviewed six (6) out of six (6) residents. R1 had already passed away. Unsubstantiated— CDSS inspection report, June 11, 2024 · control 31-AS-20230607163242
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff do not allow residents to possess personal belongings Staff do not maintain facility at a comfortable temperature for residents Licensee does not communicate with residents regarding their care Staff do not ensure that resident's dietary needs are met Staff speak inappropriately to residents Licensee is preventing resident from obtaining medical care Staff are not addressing a resident's behavior Facility is not providing snacks
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 02/22/2024 at 09:40 am Licensing Program Analyst (LPA), Lorena Casillas conducted an unannounced complaint visit to investigate the above stated allegations. LPA was granted entry by Staff #1 (S1). LPA met with Administrator Estela Avetyan and explained the reason for the visit. At 10:00 AM LPA Casillas conducted a physical plant tour. During the investigation, interviews and record reviews were made. LPA requested resident roster, Liability Insurance, Bond and LIC 500. LPA requested copies of pertinent information relevant to the investigation including but not limited to resident records, staff records, and copy of lunch menu. Continued on 9099-C Unsubstantiated— CDSS inspection report, February 22, 2024 · control 31-AS-20240213083051
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff cashed a resident's social security check who does not live at the facility anymore
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
At 9:45 a.m. on 02/20/2024, Licensing Program Analysts (LPAs) Nicholas Reed and Raymond Comer conducted an unannounced complaint visit. LPAs met with Staff #1 (S1) and disclosed the reason for the visit. S1 and LPAs called the licensee at approximately 10:10 a.m. and disclosed the reason for the visit. To investigate the allegation above, LPAs interviewed five (05) out of five (05) residents and two (02) out of two (02) staff between 10:00 a.m. and 11:30 a.m., requested records pertinent to the investigation at 11:15 a.m. including but not limited to the staff list, resident list, admission agreement, medical assessment, and care plan, and toured the facility at 10:00 a.m. Regarding the allegation ”Staff cashed a resident's social security check who does not live at the facility anymore” it was alleged that Resident #1 (R1) was missing their Social Security check for the month of October 2023. When R1 spoke with Social Security, they were informed it had been cashed. Substantiated— CDSS inspection report, February 20, 2024 · control 31-AS-20240212094252

2023

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewed. Facility staff gave resident medication to sedate them 2. Facility staff did not report resident's hospitalization to resident's family 2. Facility phone is non operational
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Progam Analyst (LPA) Tuesday Cabiness conducted an initial complaint investigation, pertaining to the allegtions mentioned above. LPA met caregiver Kara Charchaoglyan and informed her the reason of the visit. Licensee Lidush Avetian arrived at the facility at 11:40am, but was not feeling well and sick, and left the facility. The following was determined: Allegation # 1: On 01/25/2023 and 01/26/203 from various times between 9am to 2pm, LPA interviewed the complainant and attempted to interview a witness pertaining to the allegations. LPA was not succesful with interviewing the witness. During today's visit, from 10am to 230pm, LPA interviewed residents, staff, resident #1 (R1), and obtained documentation pertaining to the complaint. It was reported (R1) often appears to be overly medicated and sedated during visits unnannounced. During today's visit, LPA interviewed R1, who reported the reason why R1 appears to be incoherent. Although it was reported that R1 appears to be ove— CDSS inspection report, January 26, 2023 · control 31-AS-20230120123514

2022

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedFacility is operating beyond the terms and conditions of the license
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Wendell Smith conducted an unannounced complaint visit to investigate the allegation above. LPA met with facility staff and explained the reason for this visit. It is alleged that the facility now has thirteen residents which is three over the capacity of ten residents the facility is allowed to have. LPA conducted a physical plant tour at approximately 10:40-10:50am. LPA observed there to be seven bedrooms with thirteen residents. Upon entry to the facility staff when asked how many residents they had stated they had thirteen residents at the facility. Staff stated five residents came from facility named ROYALTY ASSISTED LIVING II, 197609666 which the owner of this facility also owns. Staff stated that ROYALTY ASSISTED LIVING II was going to close and that's why the residents were brought to this facility. Based on the information obtained through observation and interview this allegation is deemed Substantiated. Deficiency cited on LIC 9099 D. Exit Int— CDSS inspection report, June 3, 2022 · control 31-AS-20220601123035
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewed. Financial Abuse 2. Staff did not safeguard residents belongings
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Tuesday Cabiness conducted a subsequent visit and met with caregiver Kara Charachaogalyan and informed her the reason of the visit. Both Administrators Estella and Lidush Avetian, were notified via cellphone and informed the reason of the visit. The following finding was determined: Allegation #1: Financial Abuse: On September 10, 2021 and October 11, 2021, from 11am to 4pm, at various times, LPA conducted interviews with the complainant, staff, and residents at the facility. LPA also reviewed documents pertaining to the complaint. It was alleged, resident # 1 (R1) did not receive the personal & incentive (P&I) monthly allowance, in the amount of $138.00, for the month of August 2021. According to the interviews and documentation reviewed, R1 could not recall if R1 received the monthly stipend in the amount of $138.00 for the month of August. Documentation reviewed revealed, R1 received and signed for the money. Unsubstantiated— CDSS inspection report, May 28, 2022 · control 31-AS-20210903103926
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedLack of Supervision
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Wendell Smith conducted an unannounced complaint visit to investigate the allegation above. LPA met with facility staff and explained the reason for this visit. LPA spoke with the administrator by telephone and explained the reason for this visit. It is alleged that resident #1 (R1) was not properly supervised based on R1 being found outside of the facility passed out and having to be transported to the hospital. Upon entry to the facility LPA conducted a physical plant walk through from 10-10:15am to ensure no immediate health and safety issues. LPA conducted an interview with facility staff from 10:15-10:45am. LPA reviewed R1's facility file and obtained copies of pertinent information from 10:45-11:30am. LPA interviewed R1 from approximately 11:30-12:15pm regarding the allegation. LPA also interviewed R1's family member by telephone. Interviews and a review of R1's facility file indicate that R1 is able to leave the facility unassisted. On 2/2/22 R1 w— CDSS inspection report, February 8, 2022 · control 31-AS-20220204094227

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 24 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for mid-size homes (7–15 beds), computed across all 307 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
1
typical for this size: 0
Type B citations
3
typical for this size: 0
Substantiated complaints
4
typical for this size: 0
Total complaints
9
typical for this size: 1
State visits on file
24
typical for this size: 8
See the full inspection record on the state's site →
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What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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