Inn At The Park Ventura

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Allegation investigated: Staff is abusing resident Staff are not addressing pests at facility

Licensing Program Analyst (LPA) Zabel Chochian conducted a subsequent complaint visit to deliver investigation findings. Upon arrival LPA met with Executive Director (ED) Rose Anguiano. The reason for the visit was explained. On 08/13/2025, Community Care Licensing Division received information alleging “Staff is abusing resident” and “Staff are not addressing pests at facility”. Information was provided that a resident (name unknown) is being abused by the “administrator” and that there is a bed bug infestation in a room (room number not provided) at the facility. No other information was provided by the reporting party. Several attempts made to reach the reporting party was unsuccessful. On 08/18/2025, LPA conducted the initial complaint visit and the allegations were discussed with the ED. LPA toured the facility common areas and resident rooms. LPA conducted an interview with three residents and two staff. Pertinent documents relevant to the investigation obtained. (Continue to LICthe state’s words, verbatim · CDSS document, Aug 27, 2025 · control 29-AS-20250813130227

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Allegation investigated: Staff did not prevent resident from attacking another resident in care

Licensing Program Analyst (LPA) Zabel Chochian conducted a subsequent complaint visit to deliver investigation finding. Upon arrival LPA met with Rose Anguiano. The reason for the visit was explained. On 07/30/2025, Community Care Licensing Division received the above allegation. On 07/09/2025, LPA conducted the initial complaint visit and allegation was discussed with Administrator. LPA toured the facility and met with approximately seven (7) residents. Pertinent documents relevant to the investigation was obtained. On 7/30/2025 during a subsequent complaint visit LPA attempted to interview resident #1 (R1). Interview was conducted with five (5) staff members. Following is a summary of the allegation and investigation finding: Allegation “Staff did not prevent resident from attacking another resident in care”: Information was provided that R1 was attacked by another resident on Sunday June 15, 2025 (time unknown). (Continue to LIC9099c) Unsubstantiatedthe state’s words, verbatim · CDSS document, Aug 18, 2025 · control 29-AS-20250703114209

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Allegation investigated: Reporting requirements not met.

Licensing Program Analyst (LPA) Zabel Chochian conducted a subsequent complaint visit to deliver investigation finding. Upon arrival LPA met with Rose Anguiano. The reason for the visit was explained. On 02/14/2025, Community Care Licensing Division received the above allegation. On 02/18/2025, LPA conducted the initial complaint visit and allegation above was discussed with Administrator. Between 10:30am - 11:45am, LPA reviewed and obtained copies of pertinent documents relevant to the investigation. Allegation - “Reporting requirements not met”: Information was received that facility did not report R1’s fall. During the course of investigation it was revealed that incident which involved R1 on 10/20/2024 was not reported. Three (3) staff confirmed an incident report should have been completed for the unwitnessed fall R1 sustained outside the facility on 10/20/2024. LPA confirmed the incident was not reported/received. Administrator was unable provided proof that this incident was repthe state’s words, verbatim · CDSS document, Jun 13, 2025 · control 29-AS-20250214131031

Allegation investigated: Licensee is retaining a resident with a higher level of care need. Staff do not ensure that resident is administered their correct medication(s). Facility has bed bugs. Staff neglect resulting in resident developing recurring UTI's. Staff do not ensure that resident attends their medical appointments as necessary.

Licensing Program Analyst (LPA) Zabel Chochian conducted a subsequent complaint visit to deliver investigation finding. Upon arrival LPA met with Rose Anguiano. The reason for the visit was explained. On 02/26/2025, Community Care Licensing Division received the above allegations. On 02/28/2025, LPA conducted the initial complaint visit. Allegations above were discussed with Administrator. At approximately 11:25, LPA toured the physical with staff. During the tour LPA interviewed residents who were available and in their respectful rooms. Between 11:30am - 12pm, interviews were conducted with three (3) residents. On 5/21/2025, a subsequent visit was conducted and resident records were requested and reviewed at approximately 10:45am. Between 11am-11:45am, LPA interviewed four (4) residents. From approximately 12pm-1:15pm, LPA reviewed resident medications and conducted interview with medtechs. Attempts made to reach reporting party (02/28/2025; 3/13/2025; 4/22/2025) was unsuccessful. Fothe state’s words, verbatim · CDSS document, Jun 13, 2025 · control 29-AS-20250226163350

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Allegation investigated: Lack of supervision resulting in resident being physically and verbally abused by another resident.

Licensing Program Analyst (LPA) Zabel Chochian conducted a subsequent complaint visit to deliver investigation finding. Upon arrival LPA met with Tina Hernandez. The reason for the visit was explained. On 04/22/2025, Community Care Licensing Division received the above allegation. On 04/30/2025, LPA conducted the initial complaint visit and allegation was discussed with Administrator. LPA toured the facility and met with approximately four (4) residents. Pertinent documents relevant to the investigation was obtained. On 4/22/2025 during a subsequent complaint visit for another complaint LPA interviewed Resident #1 (R1). R1 did express wanting to move out; denied to state reason for move-out. R1 did express feeling safe at the facility and able to take care of self. R1 did not report any physical abuse with any other resident. LPA attempted to ask detailed questions regarding allegation however R1 expressed increasing agitation and refused to answer any further questions. (Continue to Lthe state’s words, verbatim · CDSS document, May 21, 2025 · control 29-AS-20250422113340

Allegation investigated: Staff allowed resident to leave the facility without proper supervision Staff did not ensure resident's hygiene care needs are properly met

Licensing Program Analyst (LPA) Zabel Chochian conducted a subsequent complaint visit to deliver investigation finding. Upon arrival LPA met with Administrator Rose Anguiano. The reason for the visit was explained. On 02/04/2025, Community Care Licensing Division received the above allegations. On 02/05/2025, LPA conducted the initial complaint visit and toured the facility which included random resident rooms, and common areas. Between 10am-11am, during the tour, LPA conducted interview with ten (10) residents and three (3) staff. LPA also requested copies of resident #1’s (R1) records. Following is a summary of the allegations and investigation finding: Regarding allegation - Staff allowed resident to leave the facility without proper supervision: It was reported that staff do not properly supervise R1; R1 continues to leave facility without signing in and out at various times during the night and early mornings. (Continue to LIC9099c.) Unsubstantiatedthe state’s words, verbatim · CDSS document, Apr 22, 2025 · control 29-AS-20250204095956

Allegation investigated: Staff are not ensuring that resident's special diet is adhered to while in care. Licensee retained a resident with a higher level of care need.

Licensing Program Analyst (LPA) Zabel Chochian conducted a subsequent complaint visit to deliver investigation finding. Upon arrival LPA met with Administrator Rose Anguiano. The reason for the visit was explained. On 02/12/2025, Community Care Licensing Division received the above allegations. On 02/18/2025, LPA conducted the initial complaint visit. Between 10:30am - 11:45am, LPA reviewed and obtained copies of pertinent documents relevant to the investigation. At approximately 1pm-2pm, interviews were conducted with eight (8) residents. At approximately 2:30pm LPA conducted interview with staff. Attempts made to reach the reporting party on 02/18/2025, 02/20/205 and 04/21/2025. Following is a summary of the allegations and investigation finding: Regarding allegation - Staff are not ensuring that resident's special diet is adhered to while in care. It was reported that resident #1 (R1) is diabetic and the facility is serving regular meals; not ensuring R1 is provided a diabetic diet.the state’s words, verbatim · CDSS document, Apr 22, 2025 · control 29-AS-20250212142037

Allegation investigated: Staff do not ensure entrance door is in good repair Staff do not ensure residents are spoken to in an appropriate manner Facility does not ensure sufficient night staff is on duty for residents in care

At 11:55 A.M. Licensing Program Analyst (LPA) Valeria Conway conducted a subsequent complaint visit with the purpose of delivering findings for the above listed allegations. Upon arrival, LPA met with front desk staff, Martin Zepeda, who informed Resident Services Coordinator (RSC), Tina Hernadez, of LPA’s visit. RSC contacted administrator via phone. Administrator was unavailable during today's visit, but authorized RSC to sign today's reports. Entrance interview conducted. The following was determined. During today’s visit, the LPA conducted an interview with RSC, conducted a brief physical plant tour, to ensure there are no health and safety concerns. LPAs Conway and Balisi conducted an initial complaint visit on 07/23/2024. During that visit, LPAs conducted a tour of the physical plant, obtained copy of the resident and staff roster and obtained pertinent information relevant to the investigation. Continued on LIC 9099-C Substantiatedthe state’s words, verbatim · CDSS document, Mar 27, 2025 · control 29-AS-20240715081958

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Allegation investigated: Staff inappropriately spoke to resident

Licensing Program Analyst (LPA) Zabel Chochian conducted a subsequent complaint visit to deliver investigation finding.Upon arrival LPA met with Administrator Rose A. and reason for visit was explained. On 12/06/2024, Community Care Licensing Division received the above allegation. It was alleged that a male staff (name unknown) inappropriately spoke to resident #1. Furthermore, it was stated that this same staff entered resident #1’s room without knocking and questioned resident about another resident's (name unknown) personal item. On 12/16/2024, LPA imitated complaint visit to investigated the allegation; between 11:45am-1:30pm, LPA conducted interview with ten (10) residents and three staff. Staff interviewed denied the allegation and stated that some residents do speak inappropriately with staff however staff do not retaliate and treat all residents with respect. Resident interviewed expressed that they like the facility and are treated well by staff. Resident #1 did not want to bthe state’s words, verbatim · CDSS document, Feb 5, 2025 · control 29-AS-20241206094839

Allegation investigated: Staff are not ensuring the facility is free from pests

Licensing Program Analyst (LPA) Zabel Chochian conducted a subsequent complaint visit to deliver investigation finding. Upon arrival LPA met with Administrator Rose Anguiano. On 12/16/2024, Community Care Licensing Division received the above allegation. It was reported that resident #1 had bed bugs at one time (unknown date) and bed bug issue continues; no response or improvement was made by staff. On 12/20/2024, Licensing Program Analyst (LPA) Brian Balisi conducted a complaint visit to investigate the allegation listed above. At approx. 10:50 a.m., LPA Balisi conducted physical plant, interviewed staff, reviewed and obtained copies of pertinent documentation relevant to the investigation. On 02/05/2025, LPA Chochian conducted a subsequent visit. From 10am-11am, LPA and Administrator toured the facility and LPA interviewed ten (10) residents. Residents reported no bed bug activity. Resident #1 denied any bed bug activity in room. Administrator provide records and invoices from Hydrogthe state’s words, verbatim · CDSS document, Feb 5, 2025 · control 29-AS-20241216151032

Allegation investigated: Staff mismanages resident's medications. Resident does not receive medication as prescribed.

Licensing Program Analyst (LPA) Zabel Chochian conducted a subsequent complaint visit to deliver investigation finding. Upon arrival LPA met with Tina Hernandez. The reason for the visit was explained. On 08/21/2024, Community Care Licensing Division received the above allegations. On 08/29/2024, LPA conducted the initial complaint visit and allegations were discussed with Administrator. Copy of medication records were requested and reviewed. A subsequent complaint visit was conducted on 12/16/2024, LPA conducted interview with the med-tech staff and reviewed the centrally stored medications and records at approximately 1:30pm. Following is a summary of the allegations and investigation finding: Allegations “Staff mismanages resident’s medications” and “Resident does not receive medications as prescribed”: (Continue to LIC9099c) Unsubstantiatedthe state’s words, verbatim · CDSS document, Jan 30, 2025 · control 29-AS-20240821151342

Allegation investigated: Resident sustained falls resulting in injury due to lack of staff supervision while in care

Licensing Program Analyst (LPA) Brian Balisi conducted a subsequent complaint visit to deliver final findings for the allegation listed above. During today’s visit, LPA met with Executive Director Rose Anguiano and explained the reason for the visit. On 11/20/2023, the initial complaint visit was conducted by LPA between approximately 10:30 a.m. - 12:30 p.m. During the visit, LPA conducted a tour of the physical plant, interviewed staff, residents, as well as, reviewed and obtained copies of pertinent documentation relevant to the investigation. On 01/11/2024, between 10:30 a.m. – 03:30 p.m., LPA conducted interviews with twelve (12) residents while on site for a complaint visit on a separate investigation. On 12/18/2024, LPA reviewed medical records from Skirball Hospice. Continued on 9099-C Substantiatedthe state’s words, verbatim · CDSS document, Dec 20, 2024 · control 29-AS-20231117153705

Allegation investigated: Neglect/Lack of Care and Supervision – Facility failed to seek timely medical attention when Resident #1 (R1) developed an illness (clostridium difficile colitis) while in care of the facility. Staff did not communicate with resident's responsible party. Facility failed to follow proper infection control guidelines.

Licensing Program Analyst (LPA) Brian Balisi conducted a subsequent complaint visit to deliver findings for the above allegations. LPA met with Executive Director Rose Anguiano and explained the reason for the visit. On 03/06/2024, the Department received a complaint report regarding a neglect/lack of supervision allegation. The complaint alleged that facility failed to seek medical attention in a timely manner when Resident #1 (R1) developed an illness while in care. In addition, the complaint alleged staff did not communicate with resident's responsible party (resident representative). The complaint was referred to the Community Care Licensing Division (CCLD) Investigations Branch (IB) and assigned to Investigator Sonia Sandoval. The Department also conducted a Program Clinical Consultant (PCC) review of the information obtained during the investigation. On 03/07/2024, from 10:30 a.m. to 2:45 p.m., LPA B. Balisi conducted an unannounced initial 10-day complaint visit. Upon arrival LPthe state’s words, verbatim · CDSS document, Nov 21, 2024 · control 29-AS-20240306081830

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Allegation investigated: Facility staff not assisting resident with ambulating as needed Facility staff not meeting resident’s showering needs Facility staff not meeting resident’s need for clean clothing Facility staff not meeting resident’s grooming needs Facility staff not ensuring resident’s diabetic needs are met Facility staff not seeking appropriate medical attention for resident Facility staff not maintaining the facility free of odor Facility staff not maintaining passageways free of obstruction Facility staff not maintaining the facility clean

Licensing Program Analyst (LPA) Brian Balisi conducted a subsequent complaint visit. The purpose of the visit is to deliver final findings to a complaint initiated by LPA Z. Chochian on 08/06/2024. Upon arrival LPA met with Rose Anguiano and the reason for the visit was explained. On 08/06/2024, LPA Z. Chochian conducted an initial 10-day complaint visit and conducted a physical plant tour which included random resident rooms, common areas, and laundry rooms. From approximately (approx.)11 a.m. - 2:30 p.m., LPA interviewed fifteen (15) residents and three (3) staff. Between 2:45 p.m.-3:45 p.m. LPA reviewed four (4) resident records and conducted interview with med-tech staff. Following is a summary of the allegations and investigation finding: Regarding allegation “Facility staff not assisting resident with ambulating as needed”: It was reported that facility staff are not assisting resident #1 (R1) with ambulating Unsubstantiatedthe state’s words, verbatim · CDSS document, Sep 26, 2024 · control 29-AS-20240801124831

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Allegation investigated: Facility staff mismanged residents medication Staff member yells at resident(s) in care. Staff do not ensure that facility is clean. Staff do not ensure that fire exits are free of obstruction.

Licensing Program Analyst (LPA) Brian Balisi conducted a subsequent complaint visit to continue investigation for the above allegations. During today’s visit, LPA met with Rose Anguiano and explained the reason for the visit. During the visit Rose had to leave due to an appointment, but stated Tina can sign in their place. On 01/24/2024, the initial complaint visit was conducted by LPA Brian Balisi between approximately 09:45 a.m. - 3:00 p.m. During the visit, LPA’s conducted physical plant, interviewed staff, residents, medication audit as well as, reviewed and obtained copies of pertinent documentation relevant to the investigation. On 07/23/2024, LPA interviewed residents while conducting a visit on a separate investigation. It was reported that facility staff mismanaged resident’s medication, as it was alleged some residents are being over medicated. Unsubstantiatedthe state’s words, verbatim · CDSS document, Jul 30, 2024 · control 29-AS-20240122102959

Allegation investigated: Staff did not prevent unknown individual from stealing resident's personal belongings Staff did not prevent unknown individual from trespassing into facility premises

Licensing Program Analyst (LPA) Brian Balisi conducted a subsequent complaint visit to continue investigation for the above allegations. During today’s visit, LPA met with Rose Anguiano and explained the reason for the visit. During the visit Rose had to leave due to an appointment, but stated Tina can sign in their place. On 3/01/2024, the initial complaint visit was conducted by LPA Brian Balisi between approximately 09:45 a.m. - 3:00 p.m. During the visit, LPA’s conducted physical plant, interviewed staff, as well as, reviewed and obtained copies of pertinent documentation relevant to the investigation. On 07/24/2024, LPA interviewed Staff #1 (S1). It was reported that “Staff did not prevent unknown individual from stealing resident’s personal belongings” and “staff did not prevent unknown individual from trespassing into facility premises”, as it was alleged that a houseless person entered Resident #1 (R1)’s room and slept on their bathroom floor. Substantiatedthe state’s words, verbatim · CDSS document, Jul 30, 2024 · control 29-AS-20240229131712

Allegation investigated: Staff stealing resident’s personal belongings. Staff not providing resident with adequate food service. Staff opens resident’s packages. Staff disrupting resident’s sleep. Staff allowing resident’s to smoke in non-designated smoking areas of facility.

Licensing Program Analyst (LPA) Brian Balisi conducted a subsequent complaint visit to deliver final findings of the allegation listed above. During today’s visit, LPA met with Executive Director Rose Anguiano and explained the reason for the visit. On 10/10/2023, from 02:30 p.m. – 4:20 p.m., LPA Brian Balisi initiated an unannounced complaint investigation for the allegations listed above. During the visit, LPAs toured the physical plant, interviewed staff, residents and reviewed and obtained pertinent documents relevant to the investigation. On 01/11/2024, LPA interviewed twelve (12) residents while conducting a subsequent visit on a separate investigation. It was reported that “Staff stealing resident’s personal belongings”, as it was alleged that staff were taking Resident #1 (R1)’s hair wraps, earrings, DVD player and pillow cases. Interviews conducted and records review revealed that R1 declined to have their personal items inventoried. Continued on 9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Apr 5, 2024 · control 29-AS-20231009145534

Allegation investigated: Staff does not ensure facility is free of pests for residents in care

Licensing Program Analyst (LPA) Brian Balisi conducted a subsequent complaint visit to investigate the allegations listed above. During today’s visit, LPA met with Executive Director Rose Anguiano and explained the reason for the visit. On 01/11/2024, from 10:30am – 03:30 p.m., LPA Brian Balisi initiated an unannounced complaint investigation for the allegations listed above. During the visit, LPAs toured the physical plant, interviewed staff, residents and reviewed and obtained pertinent documents relevant to the investigation. Today LPA conducted physical plant, interviewed staff and reviewed and obtained copies of additional pertinent documentation relevant to the investigation. It was reported that Staff does not ensure facility is free of pests for residents in care, as it was alleged that residents have observed bed bugs, mosquitos and other bug infestations in their room. LPA’s interview with twelve (12) residents revealed that seven (7) out of the (12) residents interviewed havthe state’s words, verbatim · CDSS document, Apr 5, 2024 · control 29-AS-20240104092147

Allegation investigated: Resident was financially abused while in care

Licensing Program Analyst (LPA) Brian Balisi conducted a subsequent complaint visit to deliver final findings of the allegation listed above. During today’s visit, LPA met with Executive Director Rose Anguiano and explained the reason for the visit. On 02/15/2024, from 01:50pm – 03:30 p.m., LPA Brian Balisi initiated an unannounced complaint investigation for the allegations listed above. During the visit, LPAs toured the physical plant, interviewed staff, residents and reviewed and obtained pertinent documents relevant to the investigation. On 03/01/2024, LPA interviewed Resident #1 (R1) during a subsequent visit on a separate investigation. It was reported that R1 was financially abused while in care , as it was alleged that someone at the facility used R1’s credit card without authorization. Interviews conducted and records reviewed revealed that from 01/23/2024 to 02/08/2024 multiple orders were purchased on Doordash with use of R1’s credit card. Unsubstantiatedthe state’s words, verbatim · CDSS document, Apr 5, 2024 · control 29-AS-20240213163305

Allegation investigated: Staff threatened resident. Staff spoke inappropriately to resident. Staff hit resident.

Licensing Program Analyst (LPA) Brian Balisi conducted a subsequent complaint visit to deliver final findings of the allegation listed above. During today’s visit, LPA met with Executive Director Rose Anguiano and explained the reason for the visit. On 09/07/2023, from 09:30 a.m. – 4:00 p.m., LPA’s Martha Arroyo and Brian Balisi initiated an unannounced complaint investigation for the allegations listed above. During the visit, LPAs toured the physical plant, interviewed staff, residents and reviewed and obtained pertinent documents relevant to the investigation. It was reported that staff threatened resident, as it was alleged that staff have threatened to relocate Residents. Interviews conducted with thirteen (13) residents revealed that twelve (12) out of the (13) residents interviewed have never witnessed any staff threaten to relocate any resident. One (1) resident declined to answer. LPA’s interview with five (5) staff revealed that each staff have not witnessed any staff threatethe state’s words, verbatim · CDSS document, Mar 19, 2024 · control 29-AS-20230829112438

Allegation investigated: Staff do not respond to resident's call button in a timely manner.

Licensing Program Analyst (LPA) Brian Balisi conducted a subsequent complaint visit to deliver final findings of the allegation listed above. During today’s visit, LPA met with Administrator Rose Anguiano and explained the reason for the visit. On 11/20/2023, from 10:30 a.m. – 12:30 p.m., LPA conducted an unannounced complaint investigation for the allegations listed above. During the visit, LPAs toured the physical plant, interviewed staff, and reviewed and obtained pertinent documents relevant to the investigation. It was reported Staff do not respond to resident's call button in a timely manner, as it was alleged that residents have to wait for long periods of time before they receive assistance. Interviews with twelve (12) residents revealed that all twelve residents did not express any immediate or potential concerns with the timeliness of staff responding when assistance is requested. Unsubstantiatedthe state’s words, verbatim · CDSS document, Mar 1, 2024 · control 29-AS-20231116084346

Allegation investigated: Staff did not provide adequate supervision resulting in resident wandering away from facility.

Licensing Program Analyst (LPA) Brian Balisi conducted a subsequent complaint visit to investigate allegation listed above. During today’s visit, LPA met with Administrator Rose Anguiano and explained the reason for the visit. On 12/22/2023, from 10:30 a.m. – 12:00 p.m., LPA conducted an unannounced complaint investigation for the allegation listed above. During the visit, LPAs toured the physical plant, interviewed staff, and reviewed and obtained pertinent documents relevant to the investigation. It was reported that staff did not provide adequate supervision resulting in Resident #1 (R1) wandering away from facility. On 12-16-2023, it was reported that R1 left the facility then was admitted into a local hospital after having a medical emergency at a store located near the facility. Interviews conducted and records review reflected that according to R1's LIC 602 (Physician's Report), they are "able to leave the facility unassisted" and is independent with activities of daily living.the state’s words, verbatim · CDSS document, Mar 1, 2024 · control 29-AS-20231218082642

Allegation investigated: Licensee does not ensure facility is free from bed bugs.

Licensing Program Analyst (LPA) Brian Balisi conducted an unannounced subsequent complaint visit to investigate the allegations listed above. Upon arrival LPA met with Administrator Rose Anguinao and explained the reason for the visit. During the investigation, LPA's Martha Arroyo and Brian Balisi initiated the 10 day initial visit on 09/07/2023 between 9:30 a.m. - 4 p.m. LPA's toured the physical plant, interviewed fourteen (14) residents, three (3) staff and reviewed and obtained copies of pertinent documents relevant to the investigation. Today LPA conducted physical plant and reviewed and obtained additional documentation. It was reported that the “Licensee does not ensure facility is free from bed bugs ”, as it was alleged that the facility has an ongoing issue of bed bugs. Interviews conducted with fourteen (14) residents revealed that eight (8) out of fourteen (14) residents interviewed have either observed bed bugs in their room or have heard of other residents observing bed buthe state’s words, verbatim · CDSS document, Jan 11, 2024 · control 29-AS-20230831162522

Allegation investigated: Illegal drugs on the premises (meth, fentanyl) Inadequate supervision resulted in resident overdose

Licensing Program Analyst (LPA) Brian Balisi conducted an unannounced subsequent complaint visit to deliver final findings of the allegations listed above. Upon arrival LPA met with Rose Anguiano and explained the reason for the visit. On 09/06/2023, the Department received a complaint regarding two (2) allegations of Neglect/Lack of Care. It was alleged that Staff failed to provide an adequate level of care resulting in Resident #1 (R1) overdosing and staff failed to provide care resulting in illegal drugs being present on the premises. The complaint was referred to Community Care Licensing Investigations Branch (IB) and assigned to Investigator Christine Ferris. On 09/07/2023, between 09:30 a.m. and 4:00 p.m., LPAs Brian Balisi and Martha Arroyo conducted an unannounced complaint visit. During the visit, the LPA’s conducted a physical plant tour, interviewed staff, residents and obtained copies of pertinent documents relevant to the investigation. Unsubstantiatedthe state’s words, verbatim · CDSS document, Jan 11, 2024 · control 29-AS-20230906162620

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Allegation investigated: Wrongful eviction. Staff did not prevent resident from wandering from the facility.

Licensing Program Analyst (LPA), Martha Arroyo conducted an initial complaint visit for the above allegations at 9:00 a.m. Upon arrival, the LPA was greeted by the front desk clerk. The Administrator arrived shortly after and the reason for the visit was explained. Entrance interview conducted. During today's visit, the LPA conducted an interview with the Administrator at 9:55 a.m., conducted a resident file review at 10:30 a.m., and obtained copies of pertinent documents relevant to the investigation. It was alleged that Resident #1 (R1) was wrongfully evicted. It was reported that R1 was not allowed back into the facility after being reported lost and brought back to the facility. (Report Continued on LIC 9099C...) Unsubstantiatedthe state’s words, verbatim · CDSS document, Aug 15, 2023 · control 29-AS-20230807131405

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.