Orchard Park Senior Living Community is a residential care home for the elderly (RCFE) in Clearlake, Lake County, California — state license #176803831, with a licensed capacity of 56, listed as closed, change of ownership in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 22 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated December 15, 2025 — published below in full, verbatim and unscored.
The state record lists this licence as “Closed, Change of Ownership”. A closed licence cannot admit residents. We keep closed licences published because “is this place licensed?” deserves an honest answer.
The state also licenses a home at this address today: Orchard Park Al And Memory Care · licence #176804346 →
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 24 times and filed 22 documents. The most recent — a complaint investigation report on December 15, 2025 — closed with the state’s outcome word: “Substantiated.”
The state's published file for this home includes 6 documents with transcribed findings, dated June 1, 2023 to December 15, 2025. 6 of the 6 carry the state's recorded outcome word: “Substantiated” (3), “Unsubstantiated” (3). 6 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 6 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Dec 15, 2025Substantiated
Allegation investigated: Staff did not respond to resident council in a timely manner
On 12/15/2025, Licensing Program Analyst (LPA) Julie Florio arrived unannounced to deliver complaint #21-AS-20251119145338 investigation findings regarding the above allegation and met with Melissa Jones, Administrator. Reporting Party (RP) alleges that staff did not respond to resident council in a timely manner. On 11/20/2025, LPA Florio conducted a phone interview with RP and requested copies of correspondence regarding recent resident council meeting notes. On 11/21/2025, LPA received copies of these documents for 02/14/2025, 09/12/2025, and 11/14/2025 resident council meetings. Based on the interview conducted and documents received, it was revealed that the 02/14/2025 and 09/12/2025 meeting minutes were not signed by the resident council president or the facility administrator as required. Continued on LIC9099C... Substantiatedthe state’s words, verbatim · CDSS document, Dec 15, 2025 · control 21-AS-20251119145338
Sep 16, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 3, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Mar 11, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 31, 2025Unsubstantiated
Allegation investigated: Staff allow residents to be left in soiled clothing for an extended period of time Staff do not ensure residents receive adequate food portions Staff do not ensure residents are provided with snacks in between meals each day Staff handle residents in a rough manner
At approximately 9:00AM, Licensing Program Analyst (LPA) Chris Arnhold arrived at this facility unannounced to conduct an investigation into the above allegations. LPA's met with Executive Director Melissa Jones, toured the building, reviewed records and interviewed staff and residents. Based on interviews conducted, LPA did not find evidence to support the allegation that Staff allow residents to be left in soiled clothing for an extended period of time. Facility staff conduct checks at least every 2 hours on each resident in the facility. Residents needing more assistance receive it more frequently. LPA was informed most residents are able to communicate their needs and are not shy about letting staff know. Those residents that are not able to communicate their needs are checked on more frequently. Based on interviews conducted, LPA did not find evidence to support the allegation that Staff do not ensure residents receive adequate food portions and Staff do not ensure residents are pthe state’s words, verbatim · CDSS document, Jan 31, 2025 · control 21-AS-20241115151846
Sep 12, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 12, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 1, 2024Substantiated
Allegation investigated: Staff not responding to assist in a timely manner Staff are not properly trained
Licensing Program Analyst (LPA) Hansen arrived unannounced for the purpose of delivering complaint findings of the above allegations and met with Danelle Santoni, Administrator. Staff not responding to assist in a timely manner - Complainant alleges staff do not respond to resident falls or pendants appropriately and have ignored resident (R6) calls multiple times. Former Administrator on separate occasions stated the facility has a 3-5-minute response time to call buttons and if they can't respond they will go over the radio for someone/anyone to respond to the resident making sure it is not an emergency (from complaint 21-AS-20230214104332). Interview with staff (S3) indicated they believed between 5-7 minutes was the response time frame. CISCOR One Source (call bell system) report obtained from 1/29/2024-2/9/2024 for R6 reflect pendent button initiated 166 times with at least 8 response times between 10-15 minutes, at least 18 response times between15-30 minutes, and at least 2 respthe state’s words, verbatim · CDSS document, Aug 1, 2024 · control 21-AS-20240223111603
Aug 1, 2024Unsubstantiated
Allegation investigated: Resident sustained an unexplained injury
Licensing Program Analyst (LPA) Hansen arrived unannounced on this day for the purpose of delivering findings of the above allegation. LPA met with Danelle Santoni, Administrator. During the course of this investigation LPA conducted interviews, made observations, and obtained documents regarding the allegation. Resident sustained unexplained injury – Complaint alleges resident sustained a bruise of unknown origin. Documents obtained during investigation from facility indicate resident (R1) had a fall while away from facility on 5/8/2024 and was taken to the hospital where R1 was diagnosed with a fracture of the lower left arm, that now has a cast. LPA’s interview with outside medical professional on 5/20/2024 indicates R1 had a bruise right above the top of the cast, the size of a thumb print that was observed on 5/13/2024. LPA conducted multiple interviews with staff. Continue on LIC9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Aug 1, 2024 · control 21-AS-20240515141136
Feb 27, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 30, 2024Substantiated
Allegation investigated: Due to lack of supervision, resident was assaulted by another resident
Licensing Program Analyst (LPA) Hansen arrived unannounced for the purpose of delivering complaint findings of the above allegation and met with Assistant Administrator Measha Edwards. Due to lack of supervision, resident was assaulted by another resident- complainant alleges a resident (R1) in the memory care unit of facility has repeatedly assaulted others and although the facility has taken some action, assaults by R1 have escalated significantly putting residents at risk. Investigation revealed R1 was admitted to memory care of facility at the end of June 2023. On 7/15/2023 R1 hit another resident in the back of the head with a coffee cup sending resident to the hospital. Facility removed all glassware from memory care. Record review revealed in August 2023 additional monitoring of R1’s behaviors. Facility records indicate 12/2023 staffing – 3 caregivers for AM shift of facility with 1 Med Tech, same for PM shift. Continue on LIC9099-C Substantiatedthe state’s words, verbatim · CDSS document, Jan 30, 2024 · control 21-AS-20240108085839
Jan 9, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 4, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 6, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 30, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 19, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Orchard Park Senior Living Community licensed?
No — not currently. The CDSS state record checked August 2, 2026 lists Orchard Park Senior Living Community in Clearlake (Lake County), California license #176803831, as “Closed, Change Of Ownership”, formerly licensed for 56 residents. State records list 22 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated December 15, 2025, was marked “Substantiated” by the state.
Can Orchard Park Senior Living Community care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Orchard Park Senior Living Community with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. APPROVED FOR 56 NON AMBULATORY, OF WHICH 5 MAY BE BEDRIDDEN. HOPSICE WAIVER APPROVED FOR 5 RESIDENTS. NEW MANAGEMENT COMPANY, LAKESIDE VISTA SENIOR LLC, EFFECTIVE 12/31/2024.
How much does Orchard Park Senior Living Community cost?
California's public licensing record does not include Orchard Park Senior Living Community's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Lake County typically runs $4,000–$8,000/mo and small board-and-care homes $3,000–$7,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Orchard Park Senior Living Community accept Medi-Cal or the Assisted Living Waiver?
Orchard Park Senior Living Community is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
26 of 56 beds occupied (46%) when the state visited on December 15, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Orchard Park Senior Living Community?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 24 state visits and 22 dated documents since 2021 for Orchard Park Senior Living Community; 6 complaint-investigation narratives are transcribed verbatim below. The most recent, dated December 15, 2025, records an allegation the state marked “Substantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2025
2024
2023
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 24 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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(707) 995-1900Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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