Autumn Ridge Assisted Living

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Allegation investigated: Staff did not allow resident in care to use the telephone Staff spoke inappropriately to residents in care

On 06/02/26, Licensing Program Analyst (LPA) M. Yang arrived unannounced to conduct an initial complaint investigation. LPA met with Administrator Karen Dhaliwal and stated the purpose of the visit. During the course of the investigation, the facility was toured and interviews were conducted. Residents confirm staff allow residents to use the facility telephone and do not speak to the residents inappropriately. Based on interviews conducted, the preponderance evident has not been met, therefore the above allegations are found to be UNSUBSTANTIATED. An exit interview was conducted. A copy of this report was provided to Administrator, whose signature on this form confirms receipt of this report. Unsubstantiatedthe state’s words, verbatim · CDSS document, Jun 2, 2026 · control 24-AS-20260528101611

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Allegation investigated: Resident was left unattended

On this date 01/12/26, Licensing Program Analyst (LPA) M. Yang conducted initial complaint investigation. LPA introduce self, stated the purpose of the visit, and met with Administrator Karen Dhaliwal. LPA discussed complaint and delivered complaint findings to Administrator. During the course of the investigation, the department conducted interviews, records were reviewed, and the facility was toured. Based on interviews conducted and records reviewed, R1's current physician report documents that the resident cannot leave the facility unsupervised. Interviews confirmed R1 had left the facility premises with R2 without staff supervision on 01/06/26, therefore, the preponderance of evidence has been met, the above allegation is found to be SUBSTANTIATED. An exit interview was conducted. A copy of this report and appeal rights was provided to Administrator, whose signature on this form confirms receipt of this report. Substantiatedthe state’s words, verbatim · CDSS document, Jan 12, 2026 · control 24-AS-20260107172854

Allegation investigated: Resident sustained severe pressure injuries due to staff neglect Staff are not providing adequate food service to residents Staff are not providing residents authorized representative with resident's documents Staff are not ensuring the facility is clean

On 09/12/25, Licensing Program Analyst (LPA) M. Yang arrived unannounced to delivered complaint findings on the above allegations. LPA introduced self, stated the purpose of the visit, and met with Administrator Karen Dhaliwal. During the course of the investigation, the department conducted interviews, received copies of records, and toured the facility. Based on interviews conducted, records reviewed, and observations, R1 is received hospice care for pressure injury. Staff assist in feeding food for residents that requires feeding. Facility provided requested documents to resident’s authorized representative. Facility was observed inside and outside. Facility was observed to be cleaned and free of odor. Therefore, the preponderance of evidence standard has not been met, the above allegations are found to be UNSUBSTANTIATED. An exit interview was conducted. A copy of this report was provided to Administrator, whose signature on this form confirms receipt of this report. Unsubstantiatethe state’s words, verbatim · CDSS document, Sep 12, 2025 · control 24-AS-20250715135159

Allegation investigated: Neglect/ Lack of care and supervision resulting in resident having scabies

On 08/22/25, Licensing Program Analyst (LPA) M. Yang arrived unannounced to deliver complaint findings. LPA introduced self, stated the purpose of the visit, and met with Administrator Karen Dhaliwal. During the course of the investigation, the Department conducted interviews, records were reviewed and toured the facility. R1 developed skin rashes that were not diagnosis as scabies. The facility has notified R1’s physician and treatment has been provided for R1’s skin rash. Based on interviews conducted and records reviewed, the preponderance of evidence standard has been met, therefore the above allegation is found to be UNSUBSTANTIATED. An exit interview was conducted, and a copy of this report was provided Administrator, whose signature confirms received of this report. Unsubstantiatedthe state’s words, verbatim · CDSS document, Aug 22, 2025 · control 24-AS-20250630150714

Allegation investigated: Staff do not ensure residents expired medications are discarded

On 06/17/25, Licensing Program Analyst (LPA) M. Yang arrived unannounced to conduct initial complaint investigation. LPA introduced self, stated the purpose of the visit, and met with Administrator Karen Dhaliwal and Licensed Vocational Nurse Diane Cramer. LPA delivered complaint findings. During the course of the investigation, the Department conducted interviews, toured the facility, and reviewed records. Discontinued medications were stored in medication room unlogged and not disposed. Interview with staff confirms expired medications and medications for former residents has not been logged and disposed back dated to March 2025. Based on observations and interviews conducted, the preponderance evident has been met, therefore the above allegation is found to be SUBSTANTIATED. An exit interview was conducted. A copy of this report and appeal rights was provided to the Administrator, whose signature on this form confirms receipt of this report. Substantiatedthe state’s words, verbatim · CDSS document, Jun 17, 2025 · control 24-AS-20250513154609

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Allegation investigated: Staff do not ensure that residents are provided with a safe environment. Staff are not properly trained. Staff do not provided adequate laundry services.

On 05/09/25, Licensing Program Analyst (LPA) M. Yang arrived unannounced to conduct initial complaint investigation. LPA introduced self, stated the purpose of the visit, and met with Administrator Karen Dhaliwal and Licensed Vocational Nurse Diane Cramer. LPA discussed the purpose of the visit and delivered complaint findings. During the course of the investigation, the Department conducted interviews, toured the facility, and reviewed records. Facility is doing resident’s laundry on laundry schedule date, after resident’s shower date, and as needed. Staff completed required trainings and are redirecting residents. Based on interview conducted, observation, and records reviewed, there was insufficient evidence to prove or disprove that staff did not ensure that residents are provided with a safe environment, staff not properly trained, and staff did not provide adequate laundry services. Therefore, the above allegations are found to be UNSUBSTANTIATED. An exit interview was conducted.the state’s words, verbatim · CDSS document, May 9, 2025 · control 24-AS-20250508124643

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Allegation investigated: Staff not responding to client's calls for assistance in a timely manner

On 04/16/25, Licensing Program Analyst (LPA) M. Yang arrived unannounced to conduct initial complaint investigation. LPA introduced self, stated the purpose of the visit, and met with Administrator Karen Dhaliwal. LPA delivered complaint findings. During the course of the investigation, the Department conducted interviews, toured the facility with Administrator and reviewed records. Administrator stated that call pendants are responded to within 10 to 15 minutes. Administrator and LPA observed a sample of residents' call pendant in which were not responded to in a timely manner upon activation. Based on observation and records reviewed, the preponderance of evidence standard has been met, therefore, the above allegation is found to be SUBSTANTIATED. Under California Code of Regulations, Title 22, Division 6, are being cited on the attached LIC 9099D.An exit interview was conducted. A copy of this report and appeals was provided to the Administrator, whose signature on this form confirmthe state’s words, verbatim · CDSS document, Apr 16, 2025 · control 24-AS-20250411152911

Allegation investigated: Staff allows resident to smoke while oxygen tank(s) are in use. Staff allows resident to have access to a lighter. Unqualified staff disposing medications.

On 03/24/25, Licensing Program Analyst (LPA) M. Yang arrived unannounced to conduct complaint investigation. LPA introduced self, stated the purpose of the visit, and met with Administrator Karen Dhaliwal. LPA deliver complaint findings on the above allegations. During the course of the investigation, the Department conducted interviews, toured the facility, and reviewed records. Resident was observed requesting for cigarette from staff and staff lighting cigarette for resident outside. The department observed resident smoking outside in designated area. Disposed medications are disposed by medication technicians and management staff into a pharmaceutical container. Based on interviews conducted, observations, and records reviewed, preponderance of evidence standard has not been met, therefore, the above allegations are found to be UNSUBTANTIATED. An exit interview was conducted. A copy of this report was provided to the Administrator, whose signature on this form confirms receipt of tthe state’s words, verbatim · CDSS document, Mar 24, 2025 · control 24-AS-20250318164041

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Allegation investigated: Licensee does not ensure that facility's appliances are maintained in good repair

On 03/12/25, Licensing Program Analyst (LPA) M. Yang arrived unannounced to conduct initial complaint investigation. LPA introduced self, stated the purpose of the visit, and met with Administrator Karen Dhaliwal. During the course of the investigation, LPA conducted interviews, toured the facility, and reviewed records. Refrigerators were observed operational and in good repair. Refrigerator temperature was maintained at 36 degrees F. Frozen food was observed stored in refrigerator. A freezer was observed in the facility kitchen non-operational. Based on observation, interviews conducted, and records reviewed, the preponderance of evidence standard has been met, therefore, the above allegation is found to be SUBTANTIATED. A copy of this report and appeal rights was provided to the Administrator, whose signature on this form confirms receipt of this report. Substantiatedthe state’s words, verbatim · CDSS document, Mar 12, 2025 · control 24-AS-20250311151837

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.