# Sutro Heights License #385601097 · San Francisco, San Francisco County · Licensed for 14 — Mid-size care home · a licensed care home (RCFE) Sutro Heights is a mid-size care home in San Francisco — a licensed residential care facility for the elderly (RCFE), the licence category behind “assisted living” and “board and care.” It is licensed for 14 residents since 2021. Dementia care is not on file. - Care approvals on file: Wheelchair · Hospice · Bedridden — State licensing record · September 27, 2026 - Starting rate: $5,000 a month — Listed by the home on Seniorly · September 9, 2026 Full page: A citation does not make a home unsafe, and an empty file does not make a home good. ## Quick answers about Sutro Heights ### Is Sutro Heights licensed? The state lists this license as “Licensed,” per CDSS records as of September 27, 2026. ### How many residents is Sutro Heights licensed for? 14 residents — a mid-size home, per CDSS records as of September 27, 2026. ### Has Sutro Heights been cited? 7 Type A and 14 Type B citations since 2021, per CDSS records as of September 27, 2026. Those records count 31 state visits over the same years. ### Is Sutro Heights still open? This license was on the CDSS roster as of September 28, 2026. ### What does Sutro Heights cost? $5,000 a month to start — listed by the home on Seniorly · September 9, 2026. The home lists this starting rate on Seniorly, seen September 9, 2026. Among 11 other homes of a similar licensed size in San Francisco that publish a starting rate, the middle half runs $4,155 to $5,500 a month, and the middle figure is $5,000 (n = 11 other homes publishing a starting rate). Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets. A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about. The price is made in the phone call. Nothing here is a quote, an offer or a discount. A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed. Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out. ### Does Sutro Heights take Medi-Cal? On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board. ### Who holds the license? The license is held by Sutro Heights Corporation, per CDSS records as of September 27, 2026. ### Is there a hospital nearby? UCSF Medical Center is 2.8 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. [See licensed care homes near it.]() ### Can Sutro Heights keep a resident on hospice? Hospice care is approved on this license, per CDSS records as of September 27, 2026. ## Sutro Heights license and inspection record - Name on the license: “SUTRO HEIGHTS CORPORATION”, per the CDSS roster as of May 25, 2025. - License #385601097. The state lists this license as “Licensed,” per CDSS records as of September 27, 2026. - Licensed for 14 residents — a mid-size home, per CDSS records as of September 27, 2026. - Licensed to Sutro Heights Corporation, per CDSS records as of September 27, 2026. - First licensed in 2021, per CDSS records as of September 27, 2026. - 31 state inspection visits since 2021, per CDSS records as of September 27, 2026. - 7 Type A and 14 Type B citations on file since 2021, per CDSS records as of September 27, 2026. The same records count 31 state visits in that period. - 11 complaints and 27 substantiated allegations on file since 2021, per CDSS records as of September 27, 2026. One complaint can carry several allegations. - The most recent state visit on file is May 20, 2026, per CDSS records as of September 27, 2026. - Type A citation: a violation that poses an immediate risk to health, safety or personal rights if it is not corrected - Type B citation: a violation that could become a risk if not corrected, or one involving records, resources or required services California writes these definitions for every licensed home, not for this one. [CDSS citation definitions (PDF)]() ## Sources - CDSS Community Care Licensing — status, capacity, license holder, the first-license year, citations, complaints and visits, per CDSS records as of September 27, 2026: [See the state’s own record]() - CDSS licensing roster — the listing, as of September 28, 2026 - DHCS Assisted Living Waiver participant list, as of September 23, 2026: - CDPH licensed-hospital list, dated September 16, 2026